SystemsUp Ltd

Cloud Ready Application Optimisation

A delivery ready strategy to enable companies to decide how to move their applications into the cloud. SystemsUp run a number of workshops to undertake a detailed discovery and analysis of all applications and make recommendations for cloud readiness and the optimal hosting solution.

Features

  • Run workshops to discover and analyse applications
  • Make recommendations for cloud readiness and optimal hosting solution
  • Makes reference to industry standard Gartner 5 Rs model:
  • Apps will be either: Rehosted, refactored, revised, rebuilt, replaced, retired.
  • Applications will be prioritised according to business need, budgets, timescales
  • Security cleared staff available.

Benefits

  • Provides true cost reduction by optimising applications
  • Improved service availability and resilience
  • Cloud hardened access security by design
  • Simplified application management to reduce management burden
  • Automation of common repeatable admin processes for applications reduces overhead
  • Auditable design of cloud services to vendor best practice
  • Case studies of successful application assessments
  • Give customer access to experienced Vendor Agnostic Cloud architects
  • Access to the iomart Groups extensive set of wider services

Pricing

£575 to £1075 per person per day

Service documents

G-Cloud 11

208666894519488

SystemsUp Ltd

Chris Jump

02074484600

cjump@systemsup.co.uk

Planning

Planning
Planning service Yes
How the planning service works SystemsUp would run discovery workshops and analyse all applications and make recommendations for cloud readiness and the optimal hosting solution. SystemsUp, with reference to (and extending) the Gartner 5 Rs model, will advise whether the application should be Rehosted, Refactored, Revised, Rebuilt, Replaced, Retired.
1: Application Discovery. The first step is an in-depth discovery against the estate to identify many of the different criteria to produce a road map for application modernisation.
2: Create Application Passports. The next stage is to create “passports” for each application. This consolidates all the required application information into a single location/document.
3: Prioritisation of applications for re-platforming. To prioritise applications for re-platforming, they will be assessed and scored using criteria agreed with the client and detailed in the design. This will also review application lifecycle to identify services that may not benefit from a transition to cloud and may be retained as part of an on-premise service.
4: Deliverables: a spreadsheet showing application inventory, discovery information, recommendations. A summary slide deck. A call to run through findings. A meeting to present the results, with a high level plan and costs. The client can then choose to engage SystemsUp to deliver the scope of work.
Planning service works with specific services No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works SystemsUp would need to understand the requirements and business outcomes prior to any setup or migration. We'd then undertake a discovery exercise, as this would provide invaluable insight into the organisational challenges and a snapshot of the current state. Following this, we would undertake the relevant high and low-level designs and create a requirements matrix to ensure that all the requirements were addressed and by selecting the optimal technologies and services. After the designs are approved we would plan the setup of the solution and any relevant testing required. Any migration would be carefully thought out and planned to derisk any potential issues and ensure minimal downtime and disruption to the organisation. Once migration is complete, we can provide early life support, handover to internal or external support teams and any required user and admin training.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works SystemsUp provides a rigorous quality assurance internal review against all project objectives. All solutions are designed in line with industry/vendor design best practices with references included. SystemsUp can further leverage our partnerships with vendors to ratify designs if so required. Depending on the scope of the engagement SystemsUp will fully test the solution against any agreed Test Strategy, the output would be a detailed test report. Any risks that will affect the testing process will be listed along with the mitigation. This will ensure the final solution not only meets the stated requirements but exceeds the project expectations.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works SystemsUp and it's parent company iomart's support teams are available 24/7 to respond to alerts, take calls, make decisions and act to ensure our customer services are operating effectively every second of the day. The support desk is accredited to ISO20000-2011 and ISO27001-2013 standards and brings together 250 technical operations staff employed to cover everything with a guaranteed qualified engineering response within 15 minutes of notice dependent on the severity of the incident.

Service scope

Service scope
Service constraints This is a consultative service, any constraints would be specific to the engagement profile and called out as a part of the project process.

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times SystemsUp CloudEdge is a non SLA based support community offering our customers access to the consultants that implemented the solution / technologies at a low cost entry point.

This service is offered in office hours at a cost of £100 per hour based on a 7.5 hour day. Time can be called in a 15 miunte segments.

If a customer requires a 24x7 SLA based support service this can be provided by our parent company iomart.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels SystemsUp CloudEdge is a non SLA based support community offering our customers access to the consultants that implemented the solution / technologies at a low cost entry point.

This service is offered in office hours at a cost of £100 per hour based on a 7.5 hour day. Time can be called in a 15 miunte segments.

If a customer requires a 24x7 SLA based support service this can be provided by our parent company iomart.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £575 to £1075 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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