Complete Comprehensive Hospital Information System (IoT, DoT, DIT)
Medical Platform enables anytime, anywhere medical care support software. Secure EMR with RealTime IoT Integration, Diagnosis/Complaints, Lab Orders, Pharmacy Management, Linen Management, DNA management
Features
- Anytime/anywhere access to medical records/images
- Real-time viewing for Patients and Clinicians
- Huge cost reductions, only pay for key-events/all modules are free
- Theatre resource utilisation and efficiency features
- Unique operation theatre management features
- Telemedicine and Teleradiology features
- IoT Real-Time integrations to improve patient care and reduce costs
- Completely paperless Laboratory information management solution
- Innovative IoT devices for Real-Time Patient Monitoring / Records
- IoT Blood-Pressure/Heart-Rate/Body-Temperature/Blood-Oxygen(SpO2)/ECG/Blood-Glucose/Urine Analysis
Benefits
- Electronic Medical records / Outpatient Clinic Management
- Unique Consultant app allowing continuing patient-care/real-time second-opinions
- Completely paperless Laboratory information management solution
- Pharmacy / Linen Mangement
- Electronic MDT / Asset Management
- Complete bed management solution
- Automated Check-in/Queue management solution
- DNA Solution - automated reminders / ability to modify appointments
- Entire clinic setting /clinic rescheduling solution
- Automated regulatory report generation for PHIN/Regulatory-bodies
Pricing
£1 a unit
- Education pricing available
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at david.miller@smartertechnologies.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 11
Service ID
2 0 8 2 5 7 6 4 6 8 2 4 9 9 4
Contact
Smarter Business Limited
David Miller
Telephone: 03302235000
Email: david.miller@smartertechnologies.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Hybrid cloud
- Service constraints
- None
- System requirements
- Internet Connectivity
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within an hour
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 AAA
- Web chat accessibility testing
- Our chat software has been tested with various web browsers which support various assistive technologies, including Dragon and Jaws.
- Onsite support
- Yes, at extra cost
- Support levels
-
Monday - Friday 0800-1800 Saturday - Sunday 1000-1600
Technical Account Manager is assigned to the client for initial onboarding and on a regular basis to ensure service satisfaction - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Onsite installation, training and documentation
- Service documentation
- Yes
- Documentation formats
-
- HTML
- ODF
- End-of-contract data extraction
- XML, JSON, CSV etc.
- End-of-contract process
- No additional cost
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Linux or Unix
- MacOS
- Windows
- Windows Phone
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- None
- Service interface
- Yes
- Description of service interface
- Full managed API Interface
- Accessibility standards
- WCAG 2.1 AAA
- Accessibility testing
- Testing completed with Jaws and Dragon
- API
- Yes
- What users can and can't do using the API
- Full managed secure API
- API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- HTML
- ODF
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- The potential scope for Smart Buildings is huge. We can provide simple RFID asset tag tracking, through to entire building real time monitoring. Please call to discuss your specific areas of interest.
Scaling
- Independence of resources
- Each installation is specific to your needs. Central cloud infrastructure is based upon Azure / AWS hosting
Analytics
- Service usage metrics
- Yes
- Metrics types
- Real time smart building analytics
- Reporting types
-
- API access
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- EU-US Privacy Shield agreement locations
- User control over data storage and processing locations
- No
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- ‘IT Health Check’ performed by a CHECK service provider
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Encryption of all physical media
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- CSV, JSON, XML
- Data export formats
-
- CSV
- ODF
- Data import formats
-
- CSV
- ODF
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- 100% Availability with Data Center Failover
- Approach to resilience
- 100% Availability with Data Center Failover
- Outage reporting
- Email alerts / API
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Limited access network (for example PSN)
- Dedicated link (for example VPN)
- Username or password
- Access restrictions in management interfaces and support channels
- Local admin accounts
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Limited access network (for example PSN)
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
- Cyber Essentials Plus
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- Cyber Essentials Plus
- Information security policies and processes
- Cyber Essentials Plus
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- Components asset tracked through lifetime
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Patches deployed weekly
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Skyhigh realtime monitoring
- Incident management type
- Supplier-defined controls
- Incident management approach
- Pre-defined processes for common events
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- Yes
- Connected networks
-
- Public Services Network (PSN)
- Police National Network (PNN)
- NHS Network (N3)
- Health and Social Care Network (HSCN)
Pricing
- Price
- £1 a unit
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Free assessment of existing building services
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at david.miller@smartertechnologies.com.
Tell them what format you need. It will help if you say what assistive technology you use.