net-progress ltd
Accessibility live monitoring
Make sure digital services continue to be accessible to all after launch or an audit with regular monitoring or by scheduling checks after content updates, code improvements and
We can use a blended approach of manual accessibility testing and automated accessibility testing to ensure accuracy of reporting and wide coverage.
Features
- Follows GDS best practice guidelines
- Audits can cover WCAG 2.1 A, AA and AAA conformance
- Automated testing results checked for accuracy before delivery
- Reports contain non-technical executive summary, recommendations and impact analysis
- Reports provided in an accessible document
- Services appropriate for regularly updated digital products
- Dedicated Account Manager
Benefits
- Meet Public Sector Bodies Accessibility Regulations 2018 requirements
- Meet WCAG compliance requirements and Equality Act responsibilities
- Support provided for each phase of your project
- Time & materials invoicing for best value to taxpayer
- Automated testing results checked for accuracy by specialists
- Provides coverage of whole website not available from manual testing
Pricing
£400 to £600 a person a day
Service documents
Framework
G-Cloud 12
Service ID
2 0 2 9 4 9 0 3 2 8 0 8 0 0 7
Contact
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
- We can provide an introductory session on key accessibility principles. This is a non-technical session designed for project managers, developers, user researchers and other project stakeholders. It provides a demonstration the main assistive technologies and a high-level overview of WCAG guidelines.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- More details of our QA service are in the Service Definition document.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Responses are the same day during the regular working week. The same response can be provided if needed and agreed in advance for weekends.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Select from:
• Email
• Skype / Google Hangouts
• Phone
• Onsite (where appropriate)
Each project will have a dedicated Account Manager as standard for the duration of the project.
Fault investigation for users and social media monitoring provided for 30 calendar days after launch.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- None
Pricing
- Price
- £400 to £600 a person a day
- Discount for educational organisations
- No