net-progress ltd

Accessibility live monitoring

Make sure digital services continue to be accessible to all after launch or an audit with regular monitoring or by scheduling checks after content updates, code improvements and

We can use a blended approach of manual accessibility testing and automated accessibility testing to ensure accuracy of reporting and wide coverage.

Features

  • Follows GDS best practice guidelines
  • Audits can cover WCAG 2.1 A, AA and AAA conformance
  • Automated testing results checked for accuracy before delivery
  • Reports contain non-technical executive summary, recommendations and impact analysis
  • Reports provided in an accessible document
  • Services appropriate for regularly updated digital products
  • Dedicated Account Manager

Benefits

  • Meet Public Sector Bodies Accessibility Regulations 2018 requirements
  • Meet WCAG compliance requirements and Equality Act responsibilities
  • Support provided for each phase of your project
  • Time & materials invoicing for best value to taxpayer
  • Automated testing results checked for accuracy by specialists
  • Provides coverage of whole website not available from manual testing

Pricing

£400 to £600 a person a day

Service documents

Framework

G-Cloud 12

Service ID

2 0 2 9 4 9 0 3 2 8 0 8 0 0 7

Contact

net-progress ltd paul crichton
Telephone: 0208 296 0971
Email: paul@net-progress.co.uk

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
We can provide an introductory session on key accessibility principles. This is a non-technical session designed for project managers, developers, user researchers and other project stakeholders. It provides a demonstration the main assistive technologies and a high-level overview of WCAG guidelines.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
More details of our QA service are in the Service Definition document.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Responses are the same day during the regular working week. The same response can be provided if needed and agreed in advance for weekends.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Select from:

• Email
• Skype / Google Hangouts
• Phone
• Onsite (where appropriate)

Each project will have a dedicated Account Manager as standard for the duration of the project.

Fault investigation for users and social media monitoring provided for 30 calendar days after launch.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
None

Pricing

Price
£400 to £600 a person a day
Discount for educational organisations
No

Service documents