AMODAL LIMITED

Amodal - Manage Information Environments (CDE)

We manage an environment on your behalf, ensuring you can find what you want, when you need it and have confidence in the creditability of information.

Features

• User Support
• User & Admin Training
• Governance & Auditing
• Analytics & Reporting
• System Administration

Benefits

• Finding Information
• Identifying the latest information
• Stakeholder collaboration
• Consistent governance
• Information security

£85 to £1,400 a unit a day

• Education pricing available

Service documents

• Pricing document (pdf)
• Service definition document (pdf)
• Terms and conditions (pdf)
• Modern Slavery statement (pdf)

Framework

G-Cloud 12

Service ID

197877266922055

Contact

AMODAL LIMITED

Enquiries

03303201000

enquiries@amodal.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our broad and varied experience of operational models and working methodologies has led us to Performance Optimised™. Our agile four step process (Understand - Plan - Apply - Validate) allows us to deliver expert, clear guidance and services utilising the latest technologies in digital transformation, whilst ensuring tangible outputs are delivered on a consistent basis. ; ; Knowledge and training are key factors of successful implementation, we ensure all those in the supply chain have access to the information and training they require for seamless project integrations at each stage of our process.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: People, then process, followed by technology. ; ; We develop a full communication and training plan to ensure the successful delivery and management of your information environment. ; ; Start with people improves your overall adoption, helps them to understand what's in it for them and why should they care.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: See our Enhance or Procure information environments service if you require a replacement or enhancement to your existing environment. ; ; We can also support in migrating information across difference vendor
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Amodal Limited maintain an effective and efficient Quality; Management System based upon the requirements of ISO 9001; ; The continual improvement of the organisation’s Quality Management System is fundamental to the success of its business, and is supported by all employees as an integral part of their daily work.; ; Amodal Limited also maintains an effective and efficient Environmental; Management System based upon the requirements of ISO 14001 and its Information security is based upon the requirements of ISO 27001

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We mange, enhance or procure information environments also known as common data environments (CDE). ; ; Our service model can include a combination of all of the above service, it is not limited to a single stream

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Amodal has a active support desk which can be tailed to meet your business needs. ; ; Standards support is 9-5 Monday to Friday, this can be extended for an additional cost.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Amodal can support with multiple levels of support, depending on your business needs.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Pricing

• Price: £85 to £1,400 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document (pdf)
• Service definition document (pdf)
• Terms and conditions (pdf)
• Modern Slavery statement (pdf)