Through Technology Limited

Cloud Archiving Service, Powered by Archive360

Our service provides archiving of data from primary file repositories to more cost effective Azure tiered blob storage. Files are stored in their native format in a single, consolidated and legally-compliant archive. Customers can avoid dormant account costs, system capacity limits and reduce storage costs for historic data.

Features

  • Expert implementation of Archive360 services by Channel Partner.
  • Host archives in your Azure Subscription using your encryption keys
  • Legal and e-Discovery across your archived data
  • Email Journal Archiving
  • Archive Migration from Exchange, Enterprise Vault and CommVault
  • Guaranteed file immutability
  • Native support of 20+ cloud and legacy archives
  • Onboarding at up to 50Tb per day
  • Archive and restore dormant accounts for G-Suite or Office 365

Benefits

  • Reduce ongoing storage costs for other cloud subscription services
  • Legally compliant with UK Government standards
  • Retain existing meta-data, including dates and permissions
  • Support for 100+ data types in native formats
  • Avoid breaching SharePoint Data Size and site collection Limits
  • Reduce costs: only retain data you need in expensive services
  • No lock-in: Native format storage in customer's Azure Subscription
  • Proven in UK Government for migration and archiving at MoJ
  • Easily undertake FOI, SAR and Security Investigation searches
  • Utilise Azure services for transcription and indexing of audio data

Pricing

£500 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 9 5 7 9 9 0 7 2 3 7 5 0 9 3

Contact

Through Technology Limited John Waddington
Telephone: +44 (0)7913334794
Email: enquiries@throughtechnology.uk

Planning

Planning service
Yes
How the planning service works
We will work with customers to understand their objectives, requirements and to help identify use cases where Archive360 products can be leveraged to improve business processes and reduce cost. We will plan for the implementation of Archive2Azure and any migration pre-requisites with the customer's internal teams and third-party suppliers.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Archive360 Fast Collect, Open Archive & Archive2Azure

Training

Training service provided
Yes
How the training service works
Our service will provide a clear exit plan upon conclusion, including transfer of all project documentation and knowledge transfer sessions with the customers internal or incumbent supplier teams. We can either provide ongoing support or arrange training with the vendor for nominated members of the client team.
Training is tied to specific services
Yes
Services the training service works with
Archive360 Archive2Azure

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our Service utilises Archive360 toolsets to migrate and manage data archives from multiple sources either on-premise or in the cloud. We archive data to a managed, legally and regulatory compliant data archive held in cost-effective Azure tiered blob storage. We will work with your internal teams and suppliers to ensure that any pre-requisites for migration and archiving are delivered and tested. We will support IT Healthchecks of the Azure Subscription and Archive2Azure service then work with the vendor to address any remedial actions.
Example customer use cases include: Content aware migration of third-party archives (including journal data), data validation and classification, journal archiving from Exchange or Office 365, compliance archiving and information management for Microsoft Teams, file shares, SharePoint and OneDrive, CRM, ECM data, records management with taxonomy, legal holds and disposition, e-discovery with scalable enterprise search.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Archive360 Fast Collect, Open Archive & Archive2Azure
  • Content aware migration of third-party archives (including journal data
  • Journaling from Exchange or Office 365
  • Compliance archiving and information management for ...
  • Microsoft Teams, file shares, SharePoint and OneDrive, CRM, ECM data
  • Records management with taxonomy
  • Legal holds and disposition
  • E-discovery with scalable enterprise search

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
All of our work is subject to Through Technology's internal quality assurance process.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We offer optional ongoing support and operation of Archive2Azure and the supporting Azure services. Providing support for the service, management of data, access control, integration with your infrastructure and devices and automation. We provide clear reporting of activity and service consumption. We can use our own ticketing systems or act as a resolver group on your system.

Service scope

Service constraints
Project specific constraints will be determined during initial discussions with potential customers.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 4 hours, excluding weekends and bank holidays in England.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We offer early life support to our customer's end users during and following archive migrations and activation (on a call-off basis). We are flexible in our approach and will provide a support service which fits within the customer's existing support model (and may exceed the service hours stated above if agreed). Typically, our team operates as a temporary resolver group added to your existing service model and tooling. However, support requirements and approaches will be agreed during the proposal phase of any engagement.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Archive360

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£500 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.