OpenText Exstream for UK G-Cloud
OpenText™ Exstream for G-Cloud enables government agencies to create remarkable citizen experiences through the design and delivery of consistent, compliant, communications. Designed for omnichannel customer communication management (CCM), Exstream leverages data and content to provide highly-personalised, engaging customer experiences on the preferred digital, print channels, and devices of the constituent.
- Create engaging communications including dynamic charts, hyperlinks, rich multimedia elements.
- Design and simulate responsive digital communications
- Interactive documents can reflect context and outcomes of customer interactions.
- Save paper, reduce waste, and improve the citizen experience.
- Deliver accessible PDFs to your customer’s preferred electronic channel.
- Easily connect with the public by producing timely reminders.
- Get consolidated visibility into delivery, tracking, and response information.
- Respond automatically to failures or bounce-backs through failover channels.
- Ability to generate and deliver millions of documents every month.
- Highly secure data centres in the UK and EEA.
- Significantly reduce costs: single solution for document design, multichannel delivery.
- Empower agency workers: design and deliver documents independently of IT.
- Document automation to re-purpose dynamic templates and documents.
- Optimise high-volume production with sorting, bundling, bar-coding, archiving.
- Risk management to quickly respond to regulatory changes.
- Deployment options to fit every need, every scale.
- Maximise customer lifetime value by creating accurate future communications.
- Streamline business processes with workflow.
- Predictable operating cost, lower TCO.
- UK and EEA hosting services.
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