Smarter Business Limited

Cloud Smart Building Monitoring, Control and Compliance

Our innovative RFID asset tracking system provides the first end-to-end IoT Low-Power-Radio-Network solution for tracking and IoT sensors. Compared to Bluetooth(10m), Wi-Fi(100m) our devices will work up to 10 miles! Our user-friendly cloud-based software enables Legionella monitoring and compliance, Real-time fire extinguisher monitoring etc. inc. Energy and waste provision.

Features

  • Asset protection, monitoring, tracking, recovery and security solution
  • Smart Building - Real-Time Asset Audit and Visibility
  • Real Time Price Comparison of building utilities and services
  • Real Time Systems Monitoring
  • Real time tracking of firefighters
  • Outperforms Wifi, Bluetooth, 2G/3G/4G, LoRa, SigFox, CIoT and ZigBee
  • Retrofit, Battery Powered 10 Years
  • Desk Occupancy, Light-Controls, Heating-Controls, Temperature-Controls ​
  • System can permeate containers or buildings unlike GPS
  • Our Network is entirely independent of GSM​

Benefits

  • Public-Sector, UK Gov and NHS Digital experience.
  • High emphasis on security, governance/compliance. Secure by design
  • Total visibility/control provided by real-time asset location and status data
  • Real-time asset location/status data
  • Dramatically reduce operational costs
  • Full Automated Legionella Compliance - Cloud Based
  • Achieve in year cost savings of c.20%
  • Real-time data temperature; location; pressure; tilt; movement; moisture; toxicity
  • Enable smart buildings easily
  • Ensure your utilities and services are on competitive tariffs

Pricing

£335 per unit

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

1 8 9 4 0 0 3 0 6 4 5 6 6 3 3

Contact

Smarter Business Limited

David Miller

03302235000

david.miller@smartertechnologies.com

Planning

Planning service
Yes
How the planning service works
Smarter Business's comprehensive planning service supports the effective implementation of cloud hosting or cloud software. First, we endeavour to understand your unique business requirements through a variety of discovery techniques, data analysis and anecdotal feedback. Once we understand your business needs and context, we will create a comprehensive plan to help you transition from your legacy system to cloud hosting and/or software services - with minimal impact to your daily business operations. We use lean thinking to focus on increasing the value of the business and users by eliminating old processes with the use of an outside-in approach to understanding the problems. Our solutions are secure, scalable and build on best practice; with the ultimate goal of delivering substantial, realisable and transformative benefits to the business.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Working closely with our clients to understand their needs, we provide training services for both end users and system administrators. We can provide a bespoke service which is tailored to your specific needs and various user stories. Smarter Business Ltd can provide on-site Tech Bar walk-up services to give a modern feel to end-user support and training, or more traditional classroom-based training courses and supporting media. Training can be provided on-site on a 1:1 or group basis (up to 20 people per session), or via a web interface. Our user guides and training material can also be hosted as part of a self-service portal. This bespoke approach to training has proven to ensure successful transitions to cloud services time and time again.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Smarter Business Ltd has delivered desktop and infrastructure transition and transformation programmes to central government clients (20,000+ users). As digital technology specialists, we’re here to help transform your systems, processes and data infrastructure. Our comprehensive setup and migration service supports your transition to cloud hosting or cloud software. We follow a proven multi-stage migration path that ensures safe migration with minimal disruption to operational services. We have a first-rate understanding of the various technologies, suppliers, procurement routes and most importantly, challenges and lessons learned, which we will ensure are identified as part of our migration strategy. As part of our migration services, we will track risks, issues and dependencies and manage the various suppliers through the migration process, from setup to configuration and operational readiness review.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Smarter Business Ltd continually monitors the quality of our cloud hosting and cloud migration services we provide to you. We measure our services against an agreed set of deliverables, which we will report and agree with you at regular service management meetings to suit your requirements. Throughout the entire lifecycle of our service delivery, we provide our clients with robust, secure and scalable solutions to meet their needs. We measure the quality of the implementation through our extensive experience of the various technologies, best practices and baseline measurements from other services which we have delivered. We also conduct multiple tests to ensure that our cloud services are performing to the required standards.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Spear Phishing attack, awareness and training
  • SIEM design, analysis and operational support
  • Zero Trust Network Design (NCSC aligned)
  • Identity and Access Management Design IDAM (NCSC aligned)
  • PSN Reach Back and Gateway Services
  • N3 Reach Back and Gateway Services
  • Security Exposure Testing (PWNDED)
  • Forensic Analysis
  • Security Monitoring
  • PNN Reach Back and Gateway Services
Certified security testers
Yes
Security testing certifications
CHECK

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Smarter Business Ltd provides operational service support to a variety of government clients including initial triage through to 4th line support problem solving and fault resolution. We will manage your suppliers in accordance with the agreed SLAs of their service and align our SLAs to theirs. We provide both on-site and remote support to suit your requirements. As we are truly independent, we have no vendor lock-in and we are able to support any cloud software service, whether it is hosted by the client or a cloud-based web service. We will produce a regular service management report which we will detail key risks and issues and meet on a 1:1 basis and record satisfaction levels so that we can track service improvements. We will take ownership of any issues and deliver a solution to the issues.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within the hour
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Our chat software has been tested with various web browsers which support various assistive technologies, including Dragon and Jaws.
Support levels
All Smarter Business Services services are supported, at no additional cost, by a Technical Account Manager. The TAM's have over 20 years experience in the delivery of successful transition and transformation services to the UK Public Sector across a broad spectrum of technologies. They have held roles in both the client and supplier side and as such have first-class supplier management and communication skills at all levels. The TAM is the clients first point of contact for any service issues, with an escalation route to our Client Director available, should this be required. Our Client Director and Technical Account Manager will meet with you on a regular basis to track our service deliverables against the requirements and to ensure client satisfaction.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£335 per unit
Discount for educational organisations
Yes

Service documents

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