Gradian Systems Ltd

Valimail Enforce

A typical enterprise has 30 to 50 applications sending emails. With no means to authoritatively identify the sender, anyone can easily impersonate these emails. Valimail is the only fully automated, FedRAMP-authorized DMARC anti-phishing solution that provides an authoritative approach to eliminating deception-based email attacks, including BEC.

Features

  • It Just works. One Click Configuration. No operational overhead
  • Fully automated discovery of thousands of services
  • Simple, intuitive GUI for adding services eliminates DNS updates
  • Automatically adjusts to underlying network and platform changes
  • No false positives. Legitimate services are never blocked
  • Does not extract, process, or store PII — ever
  • FedRAMP authorized, SOC Type 2 compliant
  • Facilitate GDPR, HIPAA compliance

Benefits

  • Visibility and enforcement without putting your PII at risk
  • No DMARC RUF used
  • Shortest time to enforcement among major vendors
  • Get 100% success rate
  • Near zero investment of people’s time
  • Save £200K+ in operational expenses compared to alternate solutions

Pricing

£37826 per licence

Service documents

G-Cloud 11

188218476040385

Gradian Systems Ltd

Neil Buckley

01276 534771

neil.buckley@gradian.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints None
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Please see Gradian Support Guide attached.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support No
Support levels Please see Gradian Support Guide attached.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Our onboarding team provides configuration and support.
Service documentation Yes
Documentation formats
  • PDF
  • Other
Other documentation formats PowerPoint
End-of-contract data extraction Provided by service provide in a variety of formats. Please note, no personal data is stored.
End-of-contract process For renewals, there is no interuption in the serivce. For customers who leave the service, we provide the configuration files and guidance on migrating to the next service.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service No difference.
Accessibility standards None or don’t know
Description of accessibility Through a secure HTTP connection.
Accessibility testing None.
API No
Customisation available Yes
Description of customisation By importing DMARC data and seeing custom reports based on their unique data profile. Further, they can determine which services should and shouldn't be authorized.

Scaling

Scaling
Independence of resources Valimail have built scalability and redundancy into many parts of the system.

Analytics

Analytics
Service usage metrics Yes
Metrics types Through a dashboard and occassional reports sent via email.
Reporting types
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Valimail

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations Other locations
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach From the application.
Data export formats CSV
Data import formats Other
Other data import formats N/A

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability 99.9% Availability.
Approach to resilience Enforce Platform is setup as HA on AWS.
Outage reporting Valimail will contact the email address provided by the customer to advise of outages.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels Through RBAC.
Access restriction testing frequency At least every 6 months
Management access authentication Other
Description of management access authentication Users are authenticated through 2FA, email and password combined with random time sensitive token generation.

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Less than 1 month

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • SOC2 Type 2
  • US FedRAMP

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards CSA CCM version 3.0
Information security policies and processes SSAE-18, SOC2 Type2, Privacy Shield and FedRAMP compliance.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Changes follow an infrastructure as code approach, enabling changes to be reviewed and scanned for vulnerabilities prior to being deployed. Our CI and deployment systems are automated, with human gates to ensure reliability and effectiveness.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Vulnerability scans are done on a regular cadence as well as part of any change. Scans result in either a logged notificaiton of success, or a triggered alert. If the software build or vulnerability scan alerts, the action in question is stopped until it can be reviewed and investigated. This prevents any code based vulnerabilities from reaching the staging or production environments.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach All systems are monitored and logged. All code libraries are rigorously scanned on a continuous basis. Any Zero Day bugs are patched immediately or as soon as a patch is available. CVE are verified continuosly by scanning code in our repositories for vulnerabilities and ClamAV for viruses.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Incidents can be reported from systems or any individual. Incidents generate a ticket in our system of record, and are triaged to determine severity (if required). Key groups are alerted, and a record of actions begins. Depending on the type of incident a response plan is initiated, providing procedures for investigation, preservation, notifications, and forensics.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £37826 per licence
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Initial domain analysis which provides reporting on the global emailing activity for primary and secondary domains.
Link to free trial Information on request.

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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