Barnacles is an audit and data quality assurance dashboard, including safe staffing and compliance visualisations. Provided as a cloud service it lends itself to easy deployment across the organisation.
- Provides comprehensive data quality checks to satisfy regulators and auditors
- Models the value of 24 areas for improved rostering effectiveness
- Uncovers cost saving opportunities of multi-million pound value
- Supportive e-rostering transformation service provided to compliment our cloud services
- Interactive visualisations, data aggregation at Trust, Ward, Staff, Shift level
- Flags data issues clearly to the Wards, Matrons and Execs
- A fresh, independent rostering effectiveness view from an expert partner
- Shows the value of product migration compared to business case
- Easy to use, content detail factored by role from Ward/Board
- Instant visualisation and analysis to support review meetings
- Effective e-rostering and safely staffed wards, to assure the board
- Drives targeted workforce transformation projects and CIPs
- Interactive dashboard review of wards, rosters, staff, shifts, audit trails
- Supports Trust roster clinics and "check and challenge" meetings
- Engages Wards to roster effectively and maximise their staffing resources
- Radically increase Trust data quality and thus reporting accuracy
- Shows cost of poor planning, focussing on Wards needing support
- Visualisations tuned to help Wards find issues and dirty data
- Enables Trusts to track their progress as they transform
- Open to customisation, so that contemporary challenges can be investigated
£15000 to £30000 per instance per year
- Free trial available
Oceans Blue Limited
|Software add-on or extension||Yes|
|What software services is the service an extension to||
Preqrequisite - Periscope - Cloud Data Warehouse.
Optional 1) Sentinel AI - Workforce Analytics, Automated Reporting and Alerts. 2) Barnacles - Workforce Audit and Assurance Dashboard.
|Cloud deployment model||Public cloud|
|Email or online ticketing support||Email or online ticketing|
|Support response times||See service agreement SLA options.|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||9 to 5 (UK time), 7 days a week|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
|Support levels||See service agreement for SLAs and cost options.|
|Support available to third parties||Yes|
Onboarding and offboarding
Complete IG data sharing documentation.
Set-up data acquisition feeds.
Define reporting & analytical requirements - Implementation process reviewed onsite with project team.
Initiate data quality checks and action Data Quality packs.
Deploy dashboard to the users with access and permissions.
Optional onsite or telephone training.
|End-of-contract data extraction||
Terminate the data feeds.
Issue an instruction to securely delete all data - see our terms and conditions.
Remove/expire user access.
Data supplied is a copy of the original, so there is no need to return data files.
|End-of-contract process||As described in terms of the service agreement, all customer data is securely destroyed. Certification of this is available upon request.|
Using the service
|Web browser interface||Yes|
|Application to install||No|
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||Distribution of analysis and reports can be delivered to mobile devices. Visualisations for mobile are simplified for ease of use.|
|Description of customisation||Deployments can be configured to reflect customer specific data and metrics required for monitoring and reporting.|
|Independence of resources||The solution is multi-tenanted, with server monitoring activated such that bottlenecks are detected and removed. User databases may be partitioned over several DBMS instances to spread load. The nature of the reporting work is not OLTP, instead high intensity, highly parallel queries of a short duration. Concurrent user access control reduces the chance of query overlap.|
|Service usage metrics||Yes|
|Metrics types||A comprehensive set of activity logs are maintained.|
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Baseline Personnel Security Standard (BPSS)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||United Kingdom|
|User control over data storage and processing locations||No|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least every 6 months|
|Penetration testing approach||In-house|
|Protecting data at rest||
|Other data at rest protection approach||Data centre employees subject to BSI 7858, CRB checks and BPSS.|
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||In-house destruction process|
Data importing and exporting
|Data export approach||
The Barnacles dashboard has a slick embedded export facility that outputs the required data or visualisations as PNG, Powerpoint, Excel or HTML format. It also supports URL links to data reference points.
Using the add-on Sentinel AI, the export/reporting process can be automated using Robotic Process Automation (RPA) and triggered based on events or a schedule.
|Data export formats||
|Other data export formats||
|Data import formats||
|Other data import formats||
|Data protection between buyer and supplier networks||
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
|Guaranteed availability||Uptime 24/7/365 is averaging at 99.997. Uptime in office hours is 100%, excluding planned maintenance works. Server location is PCI compliant Tier III, at enterprise grade level.|
|Approach to resilience||This information is available upon request. Our primary site alone offers 100% uptime on core infrastructure, power and network services. Do refer to our uptime figures to see how effective our approach is.|
|Outage reporting||Via email alerts to key coordinating users.|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||User and Management roles alike are username/password authenticated and profile-based. These determine the ultimate functionality and data schema that is available.|
|Access restriction testing frequency||At least once a year|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users contact the support team to get audit information|
|How long user audit data is stored for||At least 12 months|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||At least 12 months|
|How long system logs are stored for||User-defined|
Standards and certifications
|ISO/IEC 27001 certification||Yes|
|Who accredited the ISO/IEC 27001||SGS UK|
|ISO/IEC 27001 accreditation date||27/4/18|
|What the ISO/IEC 27001 doesn’t cover||This ISMS certification applies to our data centre.|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||Yes|
|Any other security certifications||
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||ISO/IEC 27001|
|Information security policies and processes||See policy document https://bit.ly/2PEDRXH This is reviewed annually.|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||
As a Cloud service, patches and updates are automatically applied on behalf of our customers. We maintain one-code base, but do have full rollback capability in case of any issues.
General improvements that affect users are communicated via push email, or our on-line dashboard help.
Specific changes are often requested based on customer demand or requirement, and these are planned and made live with agreement.
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||Intrusion Detection Software is in place to trap and alert on malicious activity. We would off-line any affected servers on notification and apply the appropriate remedial patches as required.|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||Our network and hardware are proactively monitored, and we receive notifications of issues. These would be scheduled for action immediately, and referred to senior staff.|
|Incident management type||Supplier-defined controls|
|Incident management approach||We operate an email (24/7) and telephone-based (depends on service level agreed) helpdesk solution. Calls are automatically closed when agreed with the customer or after 14 days of inactivity.|
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£15000 to £30000 per instance per year|
|Discount for educational organisations||No|
|Free trial available||Yes|
|Description of free trial||We will undertake an initial analysis of the data to identify the cost savings and efficiency potential to support a business case.|