SSentif Intelligence

SSentif Intelligence Benchmark

The industry leading benchmarking and performance management solution for the public sector. Use the system to signpost your organisation’s strengths and weaknesses measured against a peer group that matches your needs. SSentif Intelligence supports your organisation in achieving the most effective use of public money through commissioning the appropriate services.

Features

  • Over 60,000 indicators covering local government, NHS and emergency services
  • Always up-to date new data added as soon as available
  • Comprehensive export options in a range of common formats
  • Performance, finance, volume/activity and outcomes data
  • Access to comprehensive Benchmarking Data
  • Integrated NHS and Local Government Datasets
  • Both indepth analysis tools and easy to read dashboards available

Benefits

  • Single data-source: all information in one place
  • Make informed decisions and continuously monitor services
  • Gain a much broader picture of expenditure and avoid surprises
  • Easy to get intelligence to make informed decisions
  • Quickly identify cost saving opportunities
  • Understand the national and your local picture
  • Set your own targets per indicator and track your achievements
  • Save, share and export key reports
  • Bespokepeer group reviews

Pricing

£10000 to £40000 per licence per year

  • Minimum contract period: Year
  • Excluding VAT

Service documents

G-Cloud 8

186866317413723

SSentif Intelligence

Judy Aldred

01132170051

judy.aldred@ssentif.com

Support

Support
Support service type
  • Service desk
  • Email
  • Phone
Support accessible to any third-party suppliers No
Support availability 8.30-5.30 Mon - Fri excl Bank Holidays
Standard support response times 1 hour
Incident escalation process available Yes

Open standards

Open standards
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Real-time management information available No

Cloud features

Cloud features
Elastic cloud approach supported No
Guaranteed resources defined No
Persistent storage supported No

Provisioning

Provisioning
Self-service provisioning supported No
Service provisioning time 2-3 Days
Service deprovisioning time 1 hour

Open source

Open source
Open-source software used and supported No

API access

API access
API access available and supported No

Networks and connectivity

Networks and connectivity
Networks the service is directly connected to Internet

Access

Access
Supported web browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Data storage

Data storage
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location No
Datacentre tier None of the above
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Data protection between user device and service

Asset protection and resilience

Asset protection and resilience
Datacentre location
Data management location
Legal jurisdiction of service provider UK, assured by Service provider assertion
Datacentre protection Yes, assured by Service provider assertion
Data-at-rest protection
Secure data deletion Other secure erasure process, assured by Service provider assertion
Service availability 99%, assured by Service provider assertion

Separation between consumers

Separation between consumers
Cloud deployment model Community cloud, assured by Service provider assertion
Type of consumer No other consumer, assured by Service provider assertion
Services separation Yes, assured by Service provider assertion
Services management separation Yes, assured by Service provider assertion

Governance

Governance
Governance framework No, assured by Service provider assertion

Configuration and change management

Configuration and change management
Change impact assessment Yes, assured by Service provider assertion

Vulnerability management

Vulnerability management
Vulnerability assessment Yes, assured by Service provider assertion
Vulnerability monitoring Yes, assured by Service provider assertion
Vulnerability mitigation prioritisation Yes, assured by Service provider assertion
Vulnerability tracking Yes, assured by Service provider assertion
Vulnerability mitigation timescales Yes, assured by Service provider assertion

Event monitoring

Event monitoring
Event monitoring Yes, assured by Service provider assertion

Incident management

Incident management
Incident management processes Yes, assured by Service provider assertion
Consumer reporting of security incidents Yes, assured by Service provider assertion
Security incident definition published No, assured by Service provider assertion

Personnel security

Personnel security
Personnel security checks

Secure development

Secure development
Secure development Yes, assured by Service provider assertion
Secure design, coding, testing and deployment Yes, assured by Service provider assertion
Software configuration management Yes, assured by Service provider assertion

Supply-chain security

Supply-chain security
Visibility of data shared with third-party suppliers Yes, assured by Service provider assertion
Third-party supplier security requirements Yes, assured by Service provider assertion
Third-party supplier risk assessment Yes, assured by Service provider assertion
Third-party supplier compliance monitoring Yes, assured by Service provider assertion

Authentication of consumers

Authentication of consumers
User authentication and access management Yes, assured by Service provider assertion
User access control through support channels Yes, assured by Service provider assertion

Separation and access control within management interfaces

Separation and access control within management interfaces
User access control within management interfaces Yes, assured by Service provider assertion
Administrator permissions No, assured by Service provider assertion

Identity and authentication

Identity and authentication
Identity and authentication controls

Secure service administration

Secure service administration
Service management model

Audit information provision to consumers

Audit information provision to consumers
Audit information provided None, assured by Service provider assertion

Secure use of the service by the customer

Secure use of the service by the customer
Device access method
Training Yes, assured by Service provider assertion
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