SSentif Intelligence

SSentif Intelligence Benchmark

The industry leading benchmarking and performance management solution for the public sector. Use the system to signpost your organisation’s strengths and weaknesses measured against a peer group that matches your needs. SSentif Intelligence supports your organisation in achieving the most effective use of public money through commissioning the appropriate services.

Features

  • Over 60,000 indicators covering local government, NHS and emergency services
  • Always up-to date new data added as soon as available
  • Comprehensive export options in a range of common formats
  • Performance, finance, volume/activity and outcomes data
  • Access to comprehensive Benchmarking Data
  • Integrated NHS and Local Government Datasets
  • Both indepth analysis tools and easy to read dashboards available

Benefits

  • Single data-source: all information in one place
  • Make informed decisions and continuously monitor services
  • Gain a much broader picture of expenditure and avoid surprises
  • Easy to get intelligence to make informed decisions
  • Quickly identify cost saving opportunities
  • Understand the national and your local picture
  • Set your own targets per indicator and track your achievements
  • Save, share and export key reports
  • Bespokepeer group reviews

Pricing

£10000 to £40000 per licence per year

  • Minimum contract period: Year
  • Excluding VAT

Service documents

G-Cloud 8

186866317413723

SSentif Intelligence

Judy Aldred

01132170051

judy.aldred@ssentif.com

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
Support accessible to any third-party suppliers No
Support availability 8.30-5.30 Mon - Fri excl Bank Holidays
Standard support response times 1 hour
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Name Content
Real-time management information available No

Cloud features

Cloud features
Name Content
Elastic cloud approach supported No
Guaranteed resources defined No
Persistent storage supported No

Provisioning

Provisioning
Name Content
Self-service provisioning supported No
Service provisioning time 2-3 Days
Service deprovisioning time 1 hour

Open source

Open source
Name Content
Open-source software used and supported No

API access

API access
Name Content
API access available and supported No

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location No
Datacentre tier None of the above
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service Legacy SSL or TLS (HTTPS or VPN)

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location UK
Data management location UK
Legal jurisdiction of service provider UK
Datacentre protection Yes
Data-at-rest protection Other encryption
Secure data deletion Other secure erasure process
Service availability 99

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Community cloud
Type of consumer No other consumer
Services separation Yes
Services management separation Yes

Governance

Governance
Name Content
Governance framework No

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published No

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions No

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls Username and password

Secure service administration

Secure service administration
Name Content
Service management model Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided None

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method Unknown devices
Training Yes
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