COOLSPIRiT

Barracuda Essentials for Microsoft Office 365

Barracuda Total Email Protection combines Barracuda's complete email protection portfolio in a single solution. featured areas include: all-in-one email security, backup and archiving for O365. A.I based protection from spear phishing, account takeover and business email threats. This also includes Anti-phishing training (and simulation), Barracuda Forensics and Incident Response

Features

  • Complete Microsoft Office 365 Security & Protection
  • Inbound & Outbound Email Protection
  • Data Loss Security & Prevention
  • Office 365 Backup
  • Threat and risk protection (Inc. Sandboxing
  • Email Continuity
  • Complete Backup : Cloud to Cloud
  • Compliance & E-Discovery
  • A.I for Phishing & Spear Phishing
  • Forensics & Incidence Response

Benefits

  • Protect & Secure Microsoft Office 365
  • Security & Gateway for Spam
  • Protects & prevents critical data leaving the business
  • Protects Exchange, Sharepoint Online & OneDrive
  • Protects against zero hour targeted attacks
  • Ensures emails are accessible in the event of a disaster
  • Secure Business Data with Backup to Barracuda Cloud
  • Granular retention policies
  • Protection against engineerd fraud & account takeover
  • Automated incident response to address attacks

Pricing

£19.41 per licence

Service documents

Framework

G-Cloud 11

Service ID

1 8 6 5 0 1 4 8 3 5 3 4 3 8 9

Contact

COOLSPIRiT

James Drew

01246 572948

frameworks@coolspirit.co.uk

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Yes - O365 (some features work with on-premise email & security platforms
Cloud deployment model
Public cloud
Service constraints
Yes - Licencing, this solution is sized on a per user licence model
System requirements
Some modules require Microsoft Office 365

User support

Email or online ticketing support
Email or online ticketing
Support response times
Premium support offers a 30 min SLA
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat support also available directly with Barracuda through their support site:
https://campus.barracuda.com/support
Web chat accessibility testing
None
Onsite support
Yes, at extra cost
Support levels
Support Pricing within Licencing cost - Included on Pricing Documentation
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Customers can leverage available Campus training, Sales engineer support and deployment
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Users are notified prior to the end of the contract, once engagement has been agreed data is then purged after a certain period of time as by request of the customer
End-of-contract process
There are tools the customer can leverage, this entire process will be completed interactively with the Barracuda support team

Using the service

Web browser interface
Yes
Supported browsers
Internet Explorer 10
Application to install
Yes
Compatible operating systems
Android
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Not applicable
Service interface
Yes
Description of service interface
Web service GUI Interface, Software as a Service (Saas
Accessibility standards
None or don’t know
Description of accessibility
Through browser
Accessibility testing
None
API
No
Customisation available
Yes
Description of customisation
Yes customers can go via the MSP (Managed Service Provider) route. Per domain, unique rule sets, customisable notifications and reports.

Scaling

Independence of resources
The solution service is complete with scalable growth infrastructure to ensure user performance & capacities are not hindered in any way.

Analytics

Service usage metrics
Yes
Metrics types
The amount of usage that is consummed within the solution
Reporting types
Real-time dashboards

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Barracuda Networks

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Via download in either PST, EML, CSV
Data export formats
CSV
Data import formats
Other
Other data import formats
  • PST
  • XML
  • CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Not applicable
Approach to resilience
Available on request
Outage reporting
Not applicable

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
Access linked to Active Directory credentials and rights granted within the user console. Support is provided to named contacts only.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
HIPAA
Information security policies and processes
COOLSPIRiT have a resource responsible for information security policy

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Available on request
Vulnerability management type
Undisclosed
Vulnerability management approach
Not applicable
Protective monitoring type
Undisclosed
Protective monitoring approach
Available on request
Incident management type
Undisclosed
Incident management approach
Available on request

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£19.41 per licence
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
14 Day Free Trial
Link to free trial
https://www.barracuda.com/cloud-service/signup/beo

Service documents

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