UiPath - Licensing
ONQU provide fulfillment services for UiPath license purchases on the basis an organisation knows which licenses they require.
Alternatively, ONQU provide a licensing consultancy service to match a defined outcome and will recommend what licenses are required.
Features
- Automate workstreams across functions, processes and platforms
- Build workstreams cases visually
- Workstream collaboration on one platform
- Workstream automation using a visual mapping process
- Live Dashboards to inform delivery team decisions
- Integrates with process management, build and release systems
- Extensive support via documentation, online learning centre and ondemand chat
- Test automation using a visual mapping process, no code required
- Free community version
- Discovery, Pilot and PoC
Benefits
- Build comprehensive and detailed workstream automation
- Drive automation with external data, i.e. spreadsheets, scripts, etc
- Schedule cases for repeated execution
- No need to write code to automate workstreams or tests
- Customise automation workstream strategies
- Increase productivity, reduce risk with lowered cost
- Meet compliance and regulations with workstream automation
- Automation service schedule runs 24/7 increasing work throughput
- Quickly and easily automate repeatable tasks
Pricing
£15,995 a unit a year
- Education pricing available
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at steve@onqu.solutions.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 11
Service ID
1 8 3 9 2 4 3 4 3 0 9 5 7 8 4
Contact
ONQU Holdings Limited
Stephen Priestnall
Telephone: 07896606307
Email: steve@onqu.solutions
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
- UiPath comes with a component library with more than 400 components that includes ABBYY, ServiceNow, Salesforce, Google, Office 365, Oracle Gloud, SAP, IBM etc.
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- Not applicable
- System requirements
-
- Cloud or virtual environment with internet access
- Local/development environment with internet access
- Software licenses need internet access for activation
- Resolutions below 1024x768 are not supported
- OS (Windows 7 and above), desktop or server
- Citrix
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 9am to 5pm (UK time), Monday to Friday. Responses based on place in queue and availability of support team.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
Queued support, 9am - 5pm Monday to Friday.
No cost for support
Yes, directly with UiPath. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
A free 14 day trial is provided followed a by minimum viable business outcome assisted and delivered collaboratively with the customer.
Training and support is provided via onsite, online and extensive documentation in pdf and wiki format. This is supplemented with on demand live chat support for an extra cost. - Service documentation
- Yes
- Documentation formats
-
- HTML
- Other
- Other documentation formats
-
- Learning Academy
- Videos
- Knowledgebase
- Community feedback
- End-of-contract data extraction
- There is a built in mechanism to export to json file format.
- End-of-contract process
- No requirement to continue using the software at the end of the contractual period, administration users are able to extract data with built in tools.
Using the service
- Web browser interface
- No
- Application to install
- Yes
- Compatible operating systems
-
- Linux or Unix
- Windows
- Designed for use on mobile devices
- No
- Service interface
- No
- API
- No
- Customisation available
- Yes
- Description of customisation
- Users can customise Workflow, input data sources, scheduling of workstreams, and reporting
Scaling
- Independence of resources
- UiPath is designed to scale with multiple servers depending upon load and number of executed workstreams.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- UiPath
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- In-house
- Protecting data at rest
- Physical access control, complying with SSAE-16 / ISAE 3402
- Data sanitisation process
- No
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- Results can be sent to csv or zip.
- Data export formats
-
- CSV
- Other
- Other data export formats
- JSON
- Data import formats
-
- CSV
- Other
- Other data import formats
- JSON
Data-in-transit protection
- Data protection between buyer and supplier networks
- Other
- Other protection between networks
- Installation is within the customer's network. Internet access is required to validate licenses only.
- Data protection within supplier network
- Other
- Other protection within supplier network
- Not applicable
Availability and resilience
- Guaranteed availability
- Availability is defined based on Customer preference for hosting.
- Approach to resilience
- Available on request
- Outage reporting
-
Standard monitoring tools
UiPath Dashboard
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- UiPath access is restricted by defined policies ad there is no remote access to any sensitive or stored data on the host installation
- Access restriction testing frequency
- At least once a year
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Information is controlled by the host organisation and access to the software is controlled by the Software Named User Policies
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- UiPath deliver new features and bug fixes via Continuous Delivery agile techniques, with monthly updates
- Vulnerability management type
- Undisclosed
- Vulnerability management approach
-
Security Assessments are undertaken on an on gong basis with Change Management control and Update Patching provided at regular intervals. Security Patches are released as soon as possible once a vulnerability has been exposed.
As and when necessary. Standard patches are monthly with security released as quickly as possible after testing.
UiPath and ONQU monitor https://nvd.nist.gov/ and capture Vendor Updates. Potential threat analysis undertaken by UiPath Security Team - Protective monitoring type
- Undisclosed
- Protective monitoring approach
- ONQU typically will work with the host client to use their monitoring processes.
- Incident management type
- Undisclosed
- Incident management approach
- Incidents are managed as part of a standard assessment and management process based upon ITIL service framework with identification and escalation managed by the UK support desk
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £15,995 a unit a year
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Partially featured version
- Link to free trial
- https://www.uipath.com/developers/community-edition-download
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at steve@onqu.solutions.
Tell them what format you need. It will help if you say what assistive technology you use.