Gradian Systems Ltd

Forcepoint User Entity Behaviour Analytics (UEBA)

UEBA (User and Entity Behavior Analytics) enables security teams to proactively monitor for high risk behaviour inside the enterprise. Uncover critical problems such as compromised accounts, corporate espionage, intellectual property theft and fraud.

Features

• Automate DLP policy enforcement
• Advanced compromised account detection
• Detect seemingly unrelated threats
• Varied data set calculations

Benefits

• Get more out of your SIEM investment
• Perform context & content-rich incident response
• Solve challenges in data security and regulatory compliance
• Integrate data sources to gain visibility into human risks
• Quickly identify and prioritize high risk insiders everywhere
• Easily detect malicious and compromised user accounts in your workplace

£35.51 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ciaran.orourke@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

178851598762117

Contact

Ciaran O'Rourke
07770 377 936
ciaran.orourke@gradian.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Forcepoint Data Loss Prevention (DLP)
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: None
• System requirements: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Forcepoint offers a range of support and SLA options. https://support.forcepoint.com/TechnicalSupportPrograms
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: No
• Support levels: Forcepoint offers a range of support and SLA options. https://support.forcepoint.com/TechnicalSupportPrograms
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Customers will be able to utilise a setup wizard on first log on to walk through a basic setup in order to confirm connectivity and a base configuration. Customers have access to our online knowledge base and forums. Assistance with configuration and knowledge transfer through professional services.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a third party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• End-of-contract process: Available on request

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
• Designed for use on mobile devices: No
• Service interface: No
• API: No
• Customisation available: Yes
• Description of customisation: Available on request

Scaling

• Independence of resources: Available on request

Analytics

• Service usage metrics: Yes
• Metrics types: Available on request
• Reporting types: Reports on request

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: Less than once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: Available on request
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a third party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats: PDF

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Available on request
• Data protection within supplier network: Other
• Other protection within supplier network: Available on request

Availability and resilience

• Guaranteed availability: 99.999% availability - SLA detail availble upon request
• Approach to resilience: Available on request (not public knowledge)
• Outage reporting: Available on request

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Available on request (not public)
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 26/06/2018
• What the ISO/IEC 27001 doesn’t cover: Please contact a representative for details.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 06/12/2014
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Please contact a representative for details.
• PCI certification: No
• Other security certifications: Yes
• Any other security certifications: Privacy Shield - EU/US data privacy ISO27018

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018 and SOC 2 type II
• Information security policies and processes: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request (not public)
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Available on request (not public)
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Available on request (not public)
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Available on request (not public)

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Price: £35.51 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Please contact us for details of free trial.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ciaran.orourke@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.