Design, Migration and Optimisation for MS Azure
Moving your services to the public cloud is not trivial, particularly if you currently provide your IT services in house. Fordway helps organisations leverage Azure, and associated services. We will design, deploy and manage your Azure services allowing you to focus on business priorities.
Features
- IT Consultancy to architect Azure services to your requirements
- Harness advanced features for security
- Supports on premise hybrid identity, password synch and federation
- 3rd party federation using Azure AD
- Operations Management Suite for monitoring and reporting
- Assisted migration service into MS Azure
- Operational and cost optimisation of Azure environments
- Best practice design services from MS certified architects
Benefits
- Benefit from the cost savings of public cloud
- Architected to ensure costs and workloads are sustainable and manageable
- Scaleable services optimised to demand and work patterns
- Improved Security Posture using the advanced features of Azure
- Project Managed transition (Prince 2, Agile) to public cloud
- Hand over with documentation and transfer workshops as required
- Optional 24 x 7 service Desk
- Fordway management available through the Microsoft CSP
- Environment and security designs by MS certified Azure architects
Planning
Planning service | Yes |
How the planning service works |
1) Business requirements analysis 2) Existing infrastructure/services review and mapping for Azure environment design and migration planning 3) High level and low level solution designs 4) Security architecture and design 5) Migration planning for existing service transition to Azure |
Planning service works with specific services | Yes |
Hosting or software services the planning service works with |
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Training
Training service provided | Yes |
How the training service works | Ad-hoc, classroom based or online training as appropriate defined by client requirements |
Training is tied to specific services | Yes |
Services the training service works with | MS Azure Services |
Setup and migration
Setup or migration service available | Yes |
How the setup or migration service works | Assisted or fully managed migration services provided - scoped and priced against client requirements |
Setup or migration service is for specific cloud services | Yes |
List of supported services | MS Azure services |
Quality assurance and performance testing
Quality assurance and performance testing service | Yes |
How the quality assurance and performance testing works | QA and testing agreed as part of service migration and service operation scope. |
Security testing
Security services | Yes |
Security services type |
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Other security services |
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Certified security testers | Yes |
Security testing certifications |
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Ongoing support
Ongoing support service | Yes |
Types of service supported |
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How the support service works |
All Fordway G-Cloud services; Amazon Web Services; MS Office 365/Intune; MS Azure. |
Service scope
Service constraints | UK Service |
User support
Email or online ticketing support | Email or online ticketing |
Support response times |
Priority 1 incident 24 x 7, 15 minute response. Priority 2 incident 24 x 7, 1 hour response Priority 3 incident 12 x 5, 4 hour response. |
User can manage status and priority of support tickets | Yes |
Online ticketing support accessibility | None or don’t know |
Phone support | Yes |
Phone support availability | 24 hours, 7 days a week |
Web chat support | No |
Support levels |
4 support levels dependent on incident priority. Technical account management available, scope and cost dependent on client requirements. |
Resellers
Supplier type | Not a reseller |
Staff security
Staff security clearance | Conforms to BS7858:2012 |
Government security clearance | Up to Security Clearance (SC) |
Pricing
Price | £0 per unit per month |
Discount for educational organisations | No |