ZiAAS Ltd

Cloud Platform Migration On-boarding Service for Microsoft Azure and AWS

ZiAAS has certified engineers in both AWS and Microsoft Azure ensuring migration between platforms and hybrid systems work at optimal performance.

Automation, capacity planning, data management, change management and general cloud lifecycles

Discovery, Health Check, POC, Managed Migrations, Managed Desktop, Virtual Desktop

Hybrid Azure, Hybrid Cloud

Features

  • Capacity Planning in Azure & AWS hybrid environment
  • Change Management, Security Planning and PoC
  • Health Check and Analysis
  • Road Map Planning
  • Microsoft Azure and AWS Hybrid Solutions
  • Migration, On-boarding, Off-boarding
  • Microsoft Teams readiness, OneDrive readiness
  • Sensitivity and Retention Data Categorisation
  • Office 365 Technical Planning
  • Office 365 Cloud Adoption

Benefits

  • Breadth of Experience
  • Platform Agnostic
  • Drive Productivity
  • Measurable Business Change, Analytics and ROI
  • Multiple technologies to align internal, external facing portals
  • Benefits led approach to programme
  • Fantastic user experience, improved user adoption
  • Increase flexibility with secure access from anywhere, anytime
  • Microsoft Azure Capability Planning

Pricing

£500.00 to £1,200.00 a unit a day

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@ziaas.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 7 4 4 2 8 8 7 4 7 7 9 5 5 9

Contact

ZiAAS Ltd Ash Ahluwalia
Telephone: 02030263720
Email: sales@ziaas.com

Service scope

Service constraints
None
System requirements
Business Strategy

User support

Email or online ticketing support
Email or online ticketing
Support response times
9am-5pm
Monday to Friday
or
24/7
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
SLAs designed to suit customer requirements
Support available to third parties
Yes

Onboarding and offboarding

Getting started
After the initial discovery phase is performed we will provide an agreed Proof of Concept before implementation where we will work with the customer to deliver best service possible
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Through customer's chosen method
End-of-contract process
Defined in the requirements phase

Using the service

Web browser interface
No
API
No
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
  • Automatic
  • Manual
Independence of resources
User defined
Usage notifications
Yes
Usage reporting
  • Email
  • SMS

Analytics

Infrastructure or application metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft & Amazon

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Vendor controlled
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Backup and recovery

Backup and recovery
No

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Vendor SLAs and our own will be agreed in advance
Approach to resilience
Available on request
Outage reporting
Client defined

Identity and authentication

User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Client defined
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device on a government network (for example PSN)
  • Dedicated device over multiple services or networks
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials

Security governance

Named board-level person responsible for service security
No
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Available on request
Information security policies and processes
Available on request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Client defined
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Client defined
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Client defined
Incident management type
Supplier-defined controls
Incident management approach
Client defined

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
Hyper-V
How shared infrastructure is kept separate
Virtually separated private cloud

Energy efficiency

Energy-efficient datacentres
No

Pricing

Price
£500.00 to £1,200.00 a unit a day
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Client defined

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@ziaas.com. Tell them what format you need. It will help if you say what assistive technology you use.