G-Cloud 11 services are suspended on Digital Marketplace

If you have an ongoing procurement on G-Cloud 11, you must complete it by 18 December 2020. Existing contracts with K2 Medical Systems Ltd are still valid.
K2 Medical Systems Ltd

Athena Maternity EPR

K2 Athena provides NHS Trusts with a complete Maternity EPR. Athena gives the clinicians the ability to access the whole medical record from anywhere. Mothers have access to a PHR via mobile phones. National Guidelines and Local Protocols are embedded. Creates the safest possible Maternity Care Setting.

Features

  • Complete, Electronic, Maternity Patient Record & Management System
  • Contemporaneous data capture, throughout the entire pregnancy pathway
  • Remotely accessible to clinicians from any location
  • Interactive Personal health record between woman and clinician
  • Intuitive user reporting tools and back end access to data
  • Supports National & Local Guidelines (Saving Babies Lives, VTE)
  • Comprehensive specialist care modules (FGM, Cardiac, Diabetes)
  • Interactive summaries including Timelines, Plans & Narratives
  • Close alignment to NHS Digital Strategies
  • Highly interfaces/Interoperable (Badgernet, Cerner, Medway, CRIS etc)

Benefits

  • Collected once, used many times
  • Reduction in administrative tasks to allow more time with patient
  • Clincians get up to date information at their fingertips
  • Facilitates multi disciplinary team working
  • Extensive Data for Quality Improvement (QI) Projects
  • Allows for remote senior staff oversight
  • General and Specialist care in one maternity system
  • Supports informed decision making
  • Data Quality tools ensure correct payments

Pricing

£12 to £16 a person a year

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@k2ms.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 11

Service ID

1 7 4 2 3 1 2 0 6 0 3 5 8 4 0

Contact

K2 Medical Systems Ltd Kerri Watson
Telephone: 01752397800
Email: sales@k2ms.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
None
System requirements
  • Windows Server 2008 R2, Server 2012 R2
  • Min 8GB RAM
  • OS HDD 60 GB
  • Dual 2.0 GHz CPU or higher
  • For Guardian + Athena minimum of 80 GB storage
  • Full Maternity Notes minimum of 140 GB storage
  • Dedicated Database Server preferred
  • MS SQL Server 2008 R2 or higher
  • .Net Framework 4.6.1

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support is Monday to Friday
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Standard Support contract are 9am to 5pm Monday to Friday. 24/7 is available at an additional charge. Support and Field Engineers are available.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
K2 provide all necessary training on-site with user manuals too.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Upon Request
End-of-contract process
Please ask for further information.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Some features may not be available on a mobile device.
Service interface
No
API
No
Customisation available
Yes
Description of customisation
All parts of our systems can be customised, or localised, to ensure that they fit with local protocols, guidelines and processes, whether these are clinical or operational. This localisation will be completed with our staff who can advise how the system can best be adapted to meet the customers’ local requirements.
The localisation process is conducted by users in conjunction with our staff to ensure that changes made are compatible with the decision support mechanisms that are embedded into the systems, and to ensure that the clinical information displays remain accurate and relevant.

Scaling

Independence of resources
The trust have full control over the users who are using the service

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Trusts have full control of the SQL Server. The system has built in reporting for statistical reports.
Data export formats
  • CSV
  • Other
Other data export formats
PDF
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
All data is encrypted before using TLS1.0. In the process of migrating to TLS1.2.
Data protection within supplier network
Other
Other protection within supplier network
All data is encrypted before using TLS1.0. In the process of migrating to TLS1.2.

Availability and resilience

Guaranteed availability
Infrastructure managed by Trust for Guardian and Athena.
Approach to resilience
Infrastructure managed by Trust for Guardian and Athena.
Outage reporting
In the unlikely event K2 software is down the trust will be notified by Email and Phone. K2 updates will be coordinated with the trust in advance via Email and Phone.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Ask for more information.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
K2 has robust and well applied quality system that has withstood 23 external audits from an independent external audit assessor (LRQA). Our quality policies are wide ranging and commensurate with the manufacture and service provision of healthcare software, IT systems and medical devices embracing the ISO27001, ISO13485 and ISO9001.
Information security policies and processes
K2 has robust and well applied quality system that has withstood 23 external audits from an independent external audit assessor (LRQA). Our quality policies are wide ranging and commensurate with the manufacture and service provision of healthcare software, IT systems and medical devices embracing the ISO27001, ISO13485 and ISO9001.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
We use an Engineering Change Management system that satisfy’s the relevant clauses in the ISO 13845:2016 standard. Components are tracked via an internally held and centralised database which records all releases and into which the latter Engineering Change Management system feeds into.

The security impact of such changes where they are warranted are broken down by a collaboration of our software design and QA departments, though the technical analysis of the security impact is undertaken by the software and clinical design departments as that is where the technical authority in the company lay.”
Vulnerability management type
Undisclosed
Vulnerability management approach
Ask for more information
Protective monitoring type
Undisclosed
Protective monitoring approach
Ask for more information
Incident management type
Undisclosed
Incident management approach
Ask for more information.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£12 to £16 a person a year
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@k2ms.com. Tell them what format you need. It will help if you say what assistive technology you use.