Fujitsu Services Limited

RPA UiPath Licenses

RPA Software Licenses

Features

  • Automate business processes
  • Design automation processes in a visual manner
  • Execute the automated process either attended or unattended
  • Centralised control of robotic workforce
  • Centralised audit of process execution
  • Best computer vision compared with competition
  • Best integration with Microsoft .Net Framework

Benefits

  • No-code Intelligent automation
  • Secure scalability
  • Robotic Operating Model (ROM)
  • Instant Connectivity
  • Digital Exchange- best- in-class AI

Pricing

£1000 to £17000 per unit

Service documents

Framework

G-Cloud 11

Service ID

1 7 1 2 9 2 6 3 2 6 8 8 1 6 8

Contact

Fujitsu Services Limited

Government Frameworks Desk

07867829234

government.frameworks@uk.fujitsu.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints UiPath works on Microsoft Windows operating system. Apart from that there are no other constraints
System requirements
  • 4GB of RAM and 1.4GHz 32-bit CPU for UiPath Studio
  • 4GB RAM ,two 1.8GHz 32-bit CPUs cores for Robot
  • 4GB RAM, four 2GHz 32-bit CPUs cores for Orchestrator
  • 100 GB free space on HDD for UiPath Orchestrator
  • Windows 7 and .NET 4.6.1 for Studio and Robot
  • Windows 2008 R2 SP1, SQL Server 2008 R2 Standard
  • .NET 4.6.1 IIS 7.5 for UiPath Orchestrator

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Dependent on agreed SLA's
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels We provide license installation services at extra cost
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Free training is provided online by UiPath thru their Academy e-learning portal.Documentation used to install the products is provided without cost
Service documentation Yes
Documentation formats
  • PDF
  • Other
Other documentation formats .doc
End-of-contract data extraction UiPath solution does not store business process related customer data, the data remains in customer data centre Logs produced while running automation are sent to ElasticSearch and/or to a local SQL database and remain available after the license expires
End-of-contract process The license is provided based on annual contract and cost. If contract is not extended, software will automatically stop working; however data will still be available without restriction

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices No
Service interface No
API No
Customisation available Yes
Description of customisation UiPath allows developing robots as per user requirement

Scaling

Scaling
Independence of resources We are Diamond partner with UiPath; there is no limit in the number of UiPath licenses we can offer

Analytics

Analytics
Service usage metrics Yes
Metrics types This Functionality is provided by UiPath Orchestrator. Detail information is available in UiPath Documentation
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold UiPath

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency Never
Protecting data at rest Physical access control, complying with another standard
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach UiPath solution does not store business process related customer data, the data remains in customer data centre. There are no restriction accessing Audit and Log data saved by UiPath either in SQL Server or Elastic Search
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability The license is installed on customers infrastructure so there will be no dependency on our side affecting service availability and resilience
Approach to resilience The license is installed on customers infrastructure so there will be no dependency on our side affecting service availability and resilience
Outage reporting Dashboard

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels There is no restriction in accessing UiPath ticketing system where Licensing Queries & Activation requests are recorded. The tickets are solved manually by UiPath employees and licensing information is provided bases on maching UiPath records and data provided in the ticket
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 DNV
ISO/IEC 27001 accreditation date To be shared on request
What the ISO/IEC 27001 doesn’t cover To be shared on request
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Fujitsu has established polices which can be given as requested

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach NA- Can be shared on request
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach UiPath solution follows Fast Track Support and Long Term Support releases cycles models. UiPath delivers cumulative updates based on relase cycle model and support period for the installed solution
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Once the Enterprise license is activated, the UiPath solution will automatically become unlocked until the end of the contractual year. We provide support for license installation and UiPath is providing access to a ticketing system where all Licensing Queries & Activation requests related to UiPath Studio, UiPath Robot or UiPath Orchestrator are recorded and tracked until solved.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach UiPath provides access to a ticketing system where all Licensing Queries & Activation requests are recorded

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £1000 to £17000 per unit
Discount for educational organisations No
Free trial available Yes
Description of free trial Community addition which cannot be used for Enterprise Purposes
Link to free trial NA

Service documents

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