DPOrganizer
DPOrganizer is data protection management software that helps companies manage their personal data processing in line with GDPR regulations.
DPOrganizer helps you map, visualize, report and manage your processing of personal data. The result is improved control and compliance, reduced risk and more efficient use of internal resources.
Features
- GDPR Data Mapping & Management from Data Controller Perspective
- Business Process Mapping inline with GDPR
- Task management, Validation of Processing activities
- Self Service Personal Data Portal to be Transparent and Trustworthy
- Compliance Reporting for Gap Analysis, Auditors & Regulators
- Visualisation of Personal Data Processing Activities
- Management of Processing Agreements & Services with Vendors
- Data Protection Impact Assessment Management & Reporting
- GDPR Data Mapping & Management from Data Processor Perspective
- Collaboration & Communication Controlled by Role Based Access
Benefits
- Model complex data controller processing activities easily
- Intuitive easy to use system allows collaboration between multiple parties
- Visual mapping to highlight how data is being processed globally
- Quickly generate multiple reports to show compliance broadly or granularity
Pricing
£220 to £220 a unit a year
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 11
Service ID
1 7 1 2 7 7 3 3 7 6 9 8 7 2 1
Contact
DPOrganizer UK Limited
Simon Neal
Telephone: 07495 978 119
Email: Simon.Neal@dporganizer.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Private cloud
- Service constraints
- No
- System requirements
- DPOrganizer is a SAAS cloud service with no system requirements
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Ticketing support, normal working hours (CET) apply Mon-Fri.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- All training is included free of charge along with bi-monthly webinars for refreshers on the software or training new staff past the implementation phase. We also have a support hub with video walkthroughs, manuals and ticket submission outlined on the previous page, again all free of charge as part DPOrganizer. A technical account manager is also always available via phone or email FOC.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- All training is included free of charge along with bi-monthly webinars for refreshers on the software or training new staff past the implementation phase. We also have a support hub with video walkthroughs, manuals and ticket submission outlined on the previous page, again all free of charge as part DPOrganizer. A technical account manager is also always available via phone or email FOC.
- Service documentation
- Yes
- Documentation formats
- Other
- Other documentation formats
- Online support portal with complete manuals
- End-of-contract data extraction
-
The tool has an export feature where users can extract all data in PDF or Excel.
We close the account and delete the customer data as soon as possible and no later than 30 days after end of contract. - End-of-contract process
- We close the account and delete the customer data as soon as possible and no later than 30 days after end of contract.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Yes, our application is responsive for size of screen. It works on any device, but since a lot of information is displayed larger screens are recommended.
- Service interface
- No
- API
- Yes
- What users can and can't do using the API
- Our application is built with API's. However, we do not have one publicly available at this time. Details available on request
- API documentation
- No
- API sandbox or test environment
- No
- Customisation available
- Yes
- Description of customisation
- DPOrganizer gives the user total flexibility to define data in the system however they wish. There is no limit on how much new data you can add to the system and at any time you can delete or edit existing information to tailor it to your own organisation. Role-based access can also be customised and users can be given as much or as little access as required by the admin of the tool. This role-based access can be broken down into not just the individual input wizards within DPOrganizer but also to the customised data inputted into the software
Scaling
- Independence of resources
- The application is built with scaling in mind. We dynamically scale instances running based on load. We use load balancers. Further we use multiple data centres where the application is hosted.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Number of users, last changes, number of entities in the system/account. All visible in the application.
- Reporting types
- Real-time dashboards
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- European Economic Area (EEA)
- User control over data storage and processing locations
- No
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with another standard
- Scale, obfuscating techniques, or data storage sharding
- Other
- Other data at rest protection approach
- Tier 3 data centers, all ISO 27001 certified. To this end there is a permanent manned security presence at the data centers and there is also multilayered physical security including a secure perimeter, on site ID control and video surveillance. The infrastructure is protected by stateful inspection firewalls and IDS (Intrusion Detection System).
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- The tool has an export feature where users can extract all data in PDF or Excel.
- Data export formats
-
- CSV
- Other
- Other data export formats
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- Other
- Other protection within supplier network
- Our internal network is protected by firewalls and configured only for specific traffic to be allowed from the public internet.
Availability and resilience
- Guaranteed availability
- For outages longer than 4 hrs, customers can be compensated with additional free license for x amount of time. If very long outages occur, customers have the right to end the contract.
- Approach to resilience
- We use a master - slave set up for the data base, we use three data centers, we take daily backups and distribute them. Further details are available on request.
- Outage reporting
- Email alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Complete role-based access is available within DPOrganizer which allows administrators to limit user read & write functionality within the system. This can be broken down by data controllers, data input wizards and even the data they see within those wizards. Administrators also have the ability to setup tasks for individuals received in the format of an email with a link. This link takes users to a controlled part of the software where they can only see the data the admin has requested the review and only change the data that is being reviewed.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- Between 6 months and 12 months
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- Between 6 months and 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Elastx AB
- ISO/IEC 27001 accreditation date
- 10/12/2015
- What the ISO/IEC 27001 doesn’t cover
-
This certificate is valid for the following scope:
IT Cloud platform provider and related services. All according to Statement of Applicability Version 1.0, 2015-10-26 - ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
-
- ISO 27001 by PaaS provider
- ISO 27001 by data center operator
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- We monitor common channels where security vulnerabilities are announced and apply applicable patches as soon as possible. Code reviews are performed on all code. DPOrganizers technical staff follow coding guidelines such as OWASP and CWE/SANS TOP 25 Most Dangerous Software Errors.
- Information security policies and processes
- We have an Information security policy based on ISO 27000-requirements. All staff are informed and trained. All incidents are reported, investigated, solved, and lessons learned are documented.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- We monitor common channels where security vulnerabilities are announced and apply applicable patches as soon as possible. Code reviews are performed on all code. DPOrganizers technical staff follow coding guidelines such as OWASP and CWE/SANS TOP 25 Most Dangerous Software Errors.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- We monitor common channels where security vulnerabilities are announced and apply applicable patches as soon as possible. Code reviews are performed on all code. DPOrganizers technical staff follow coding guidelines such as OWASP and CWE/SANS TOP 25 Most Dangerous Software Errors.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- We monitor our systems around the clock and get alerts as soon as unexpected behaviour is detected, alarms are processed by our technical staff.
- Incident management type
- Supplier-defined controls
- Incident management approach
- We have predefined processes. Internal users report issues within our technical platforms for documentation and communication. External users report through our ticketing solution. In case of an incident we investigate, solve, document and report internally and if deemed appropriate, necessary or mandatory also to customers by email.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £220 to £220 a unit a year
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Free trial available for a limited period
- Link to free trial
- https://www.dporganizer.com/try-dporganizer/