StockWatch - PPE Orders, Deliveries, Stock Tracking & Forecasting
Struggling to manage PPE through Excel, but don't want a full Inventory Management service? StockWatch was created to track and Forecast PPE during the early days of Covid-19. Used across 200 Public Service Organisation, including 70 NHS trusts
Features
- Browser based input & analytics
- Visualise changes to stock / forecasts over time
- Export data into CSV / PDF at will
- Powerful search and filtering capabilities across all data
- User access control to different elements of the solution
- Step by step analytics helps users identify issues
- Full access to all data
- Designed by NHS / Local Authorities during
- Forecast future requirement using sophisticated data science
- Quick to go-live, can be live in minutes
Benefits
- Speed to insight through full transparency of PPE
- Understand orders, deliveries, stock levels and forecast usage
- Full visibility of PPE across regions, organisations, sites, locations
- Track usage and forecast potential stock outs up to 4m
- Enables mutual aid across regions, LRFs
- Quick to insight, through near real-time analytics
- Access through mobile, tablet or laptop
- Flexible product lists track only the products you want to
- Training and award winning customer support included
- Regular updates / fixes and new functionality
Pricing
£150 to £400 a unit a month
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@adviseinc.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 12
Service ID
1 7 0 3 9 8 9 6 9 4 7 5 7 1 4
Contact
AdviseInc Ltd
Mathew Oram
Telephone: 0207 112 9222
Email: info@adviseinc.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- None
- System requirements
-
- Browser based access
- Preference for Google Chrome, MS Edge or other modern browsers
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Weekday response is dependant on priority of ticket. All response times are in line with our SLA.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- 9 to 5 weekdays only.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- We provide webinar training on data extraction to feed our service, along with new user training and advanced user webinars. User guides and FAQs are available through our support desk.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- All data input by the customer belongs to the customer. The customer can export their data to a CSV at any time during the contract. When the contract ends, access to the system is stopped.
- End-of-contract process
- At the end of the contract, access to the application is switched off. Customer data remains in the application unless specifically requested. Information typically remains in our tool as it supports other public service organisations.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- None
- Service interface
- Yes
- Description of service interface
- Web interface
- Accessibility standards
- None or don’t know
- Description of accessibility
- Not applicable
- Accessibility testing
- None
- API
- No
- Customisation available
- No
Scaling
- Independence of resources
- We always invest in our infrastructure to ensure user demand does not affect performance.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Full tracking of logins, objects clicked, keywords searched.
- Reporting types
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- No
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- Less than once a year
- Penetration testing approach
- In-house
- Protecting data at rest
- Physical access control, complying with SSAE-16 / ISAE 3402
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- Data can be exported from the application objects at any time by clicking on an object in the application and selecting 'sending to excel'.
- Data export formats
-
- CSV
- Other
- Other data export formats
- XLSX
- Data import formats
-
- CSV
- Other
- Other data import formats
- XLSX
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- We offer 99.9% uptime of our service during working hours.
- Approach to resilience
- Available on request.
- Outage reporting
- Support desk website and notification email to all customers.
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- All access is username and password controlled.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- You control when users can access audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- You control when users can access audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
-
- Cyber Essentials
- Working towards ISO27001 - due in place August 2020
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- Security is at the core of how we operate. We are currently working through the ISO27001 process. We aim to have this in place by August 2020. We have a Data Protection Officer (one of our co-founders) and use operating procedures that protect customer data at all stages. We are GDPR compliant and have procedures in place to remove personal information. Whilst we might not be certified, our infrastructure is through Node4 - an approved CCS datacentre.
- Information security policies and processes
- Security is the responsibility of our Data Protection Officer, Mat Oram. Mat is one of our co-founders. We have policies in place surrounding the protection of customer data in transit and at rest. We follow GDPR guidance and have up-to-date privacy statements. All of our data exists in secure data centres and we are Cyber Essentials certified. All server usage is monitored and breaches reported to customers. All users are provided with complex passwords and 2-factor authentication is used to access our servers.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
-
Change requests are reviewed by our application development team and tested by the head of application development prior to release.
Versions and version changes are highlighted on the system. Where significant changes are planned the change is pre-advised. Small incremental changes are preferred to minimise user confusion and disruption. - Vulnerability management type
- Undisclosed
- Vulnerability management approach
- Vulnerability is tested often. Patches to services are deployed immediately and potential threats are highlighted via user activity pattern recognition.
- Protective monitoring type
- Undisclosed
- Protective monitoring approach
- How we identify threats is undisclosed. We respond immediately when a threat is detected.
- Incident management type
- Undisclosed
- Incident management approach
-
Users report incidents to our help desk – monitored 7am - 10pm.
Resolution is reported back to users who need to know.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £150 to £400 a unit a month
- Discount for educational organisations
- No
- Free trial available
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@adviseinc.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.