Broad Consulting Group

Strategy & Planning - IT Strategy

IT Strategy service provides clients with a comprehensive plan that information technology management professionals use to guide their organisations. We use a proven methodology to apply business and technology themes to key IT operational focus areas, strategic initiatives, transformation roadmap and required work packages. See P17 of Service Definition Document.

Features

  • Clear view of IT Vision, Mission & Principles
  • Apply Sector Trends & ICT Best Practice
  • Clarify Technology Themes
  • Required IT Capabilities - Business of IT Model
  • Recommend Governance Structures
  • Business Themes - Priority Areas
  • Conceptual Architecture
  • Strategy Roadmap
  • Projects & Work Packages

Benefits

  • Quickly can focus on the key requirements
  • Align IT Digital Vision and objectives with business goals
  • Define the organisation structure, accountability and decision rights
  • Measure the performance of IT
  • Rapidly establish a Design Authority
  • A better understanding of your current business

Pricing

£395 to £1,275 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at PublicSector@broadconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 6 8 1 0 4 5 6 7 7 2 5 0 6 5

Contact

Broad Consulting Group Alistair Hilditch-Brown
Telephone: 0203 621 8585
Email: PublicSector@broadconsulting.com

Planning

Planning service
Yes
How the planning service works
Broad Consulting Group is an independent software agnostic consultancy and we offer clients assistance as needed to help them determine which service or solution best fits their requirements.

Our Services Catalogue attached to this page (Service Definition) details the services we provide GCloud customers embarking on Cloud based transitions or deployments.

Please contact us if you require any specific details or clarification.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Broad Consulting Group provide training for cloud software and hosting services provided by us under this framework.

TRAINING - We can provide standard or specific classroom style training as part of the knowledge transfer process.

WORKSHOPS - We believe workshops offer an excellent two way transfer of knowledge and we deploy workshops to all our engagements.

SHADOWING - We encourage the buyers internal team to work alongside our consultants for on the job knowledge and skills transfer. This informal approach is excellent at improving confidence and obtaining practical experience.

COACHING - Aimed at long term and informal goals, we provide coaching, mentoring and development as part of our delivery to the client team.

For more information about what we do and how we do it please review the attached Services Catalogue. If you have any specific questions please contact us for clarification.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Broad Consulting Group is an independent software agnostic consultancy and we offer clients assistance as needed to help migrate to the cloud or between cloud services. Working with them and their internal skills and resources to determine which service or solution best fits their requirements. Our Services Catalogue attached to this page (Service Definition) details the services we provide GCloud-10 customers embarking on Cloud based transitions or deployments.

Please contact us if you require any specific details or clarification.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality is at the heart of everything we do and we always test the quality and performance of everything we deliver before handover to the client.

We are software agnostic and therefore have no ties or special relationships to any specific vendors and can therefore work with buyers to ensure that they select the best and most appropriate solution for their requirements.

We will work with you on formal and informal testing and always engage with client representatives to embed with the team in respect of culture and project awareness,, skills transfer and sustainability.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Broad Consulting Group is an independent software agnostic consultancy and we offer clients support for cloud hosting or software services.

We work with they buyer to identify what level of support is required and what skills are required to deliver it. We then determine how the client would like to address this, i.e. internally or externally or via a hybrid approach as skills transfer. Our approach is flexible and can be adapted as the client skills and confidence mature and develop.

Please contact us if you require any specific details or clarification.

Service scope

Service constraints
We do not have any specific constraints but would encourage buyers to contact us to clarify any specific concern or requirement they may have.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
We provide online ticketing support which is available 24/7 and the response time vary based on client needs. Our standard response is to contact the customer within 30mins of a ticket being raised. At weekends this is 2 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Support is not applicable to this consulting service. Please contact us if you have a specific report request.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£395 to £1,275 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at PublicSector@broadconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.