Online Customer Engagement
Microsoft Dynamics 365 Customer Engagement is a cloud service provided by Microsoft offering Customer Relationship Management capabilities. It provides a number of features around Sales, Service and Marketing that will help you engage with a variety of departments.
- Full lifecycle implementation of Dynamics 365CE
- Dynamics 365 for Sales
- Dynamics 365 for Service
- Dynamics 365 for Marketing
- Dynamics 365 for Professional Service Automation
- Dynamics 365 for Field Service
- Increased outcome and benefits from the solution
- Personalise relationships and increase sales.
- Empower agents and exceed customer/citizen expectations.
- Run multi-channel campaigns, nurture leads, and increase demand.
- Deliver projects on time and within budget.
- Optimise resources and make technicians more efficient.
- Low cost Cloud technology, you pay for what you use