JLG Trading Ltd
Operational Service Management
Operational Service management (OSM) We have extensive experience of delivering operational service management to government organisations at the operational, project, and Programme level.
Specialists in the defence arena especially with MODNet and Integrated User Services, (IUS). including Global Connectivity, (GC)
Working across defence and the public sector.
- Ensuring user equipment is configured to a consistent standard
- Monitoring and tracking equipment
- Updating equipment, applications, functions, or policies in a scalable manner
- investigating live problems and issue to resolution
- Reviewing and updating business policies to support evolving systems
- Single Point Of Contact
- Integrated into the customer process
- SC and DV cleared support staff available
- deep knowledge of operational systems in the Official Sensitive domain