Intelogy Limited

Microsoft Teams FastTrack Deployment Service

Using a consistent and proven methodology from Intelogy, the aim is to deploy Microsoft Teams across organisations in a rapid but controlled manner, taking into consideration the change management and adoption aspects for Microsoft Teams end users. Microsoft Teams will enhance productivity and collaboration.

Features

• Define your governance, roadmap and adoption strategy
• Microsoft Teams and Groups automated governance and provisioning
• Automated site collection request, approval and creation processes
• Personalised, targeted content and navigation. Robust permissions modelling
• Integrated: Microsoft Stream, Planner, StaffHub, Yammer, and SharePoint
• Centralised and managed taxonomy definition, full information life cycle management
• Advanced navigation, delivering flexible information architecture and structure
• Migrate from anywhere: file shares, 2007, 2010, 2013 and 2016
• From light collaboration to governed and compliant document management (DMS)
• Full skills-transfer, collateral production and training services

Benefits

• Prevent Microsoft Teams sprawl
• Understand your Microsoft Teams landscape
• Unleash the potential of Microsoft Teams in a controlled manner
• Create a Microsoft Teams roadmap
• Ensure good adoption of Microsoft Teams
• Devise a mechanism for Microsoft Teams provisioning
• Recommend Microsoft Teams best practices
• Integrate Apps, content and other services into Microsoft Teams

£450 to £1,000 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

163043867532672

Contact

Andrew Tomlins
02037473506
andrew.tomlins@intelogy.co.uk

Planning

• Planning service: Yes
• How the planning service works: Digital Transformation is about more than just technology – it’s about enabling your staff and leveraging the value from your information assets. Intelogy work closely with you to identify the steps that are needed to bring about lasting change. These include: establishing the digital strategy for Microsoft Teams; agreeing a short, medium and long-term roadmap; identifying blockers, opportunities and solutions, planning for change, user adoption, training and communication; implementing governance to guide the success of your new environment; establishing a culture of continual improvement.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Microsoft Teams

Training

• Training service provided: Yes
• How the training service works: We provide training in the form of workshops to end users and champion users of Microsoft Teams. More typically however we provide "Train the Trainer" training. In the case of migration, we can also train migration engineers to enable them to participate in large scale migrations and continual improvement projects.
• Training is tied to specific services: Yes
• Services the training service works with: Microsoft Teams

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We offer a service specifically for the migration to the Microsoft Cloud (Office 365 as a destination) from on premises servers (Exchange, SharePoint, Lotus Notes Domino, Meridio) or other cloud services (Google or Office 365). This has proven capability, processes and tooling to tackle even the largest scale of enterprise migrations.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Microsoft Teams

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance is at the heart of all our services. Activities to ensure quality include: clearly defining and agreeing project acceptance criteria before embarking on any project; assigning a dedicated quality manager role to supervise and take responsibility for the overall quality of the project; putting in place a quality escalation plan running right through the project team to enable reporting and management of any risk to the project quality; defining specific responsibilities for every member of the project team and specifying personal responsibilities to maintain high standards; maintaining conformance to best practice; use of peer reviews at every project stage to ensure high levels of quality; the iterative review of project deliverables against the defined success criteria; planning and execution of tests for each project deliverable; continuing quality reporting via the quality manager throughout the project; final quality reviews of the project to ensure acceptance criteria are met.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We can support your end users via dedicated 2nd line UK based help desk and rapid access to a team of 3rd line specialist experts in Microsoft 365, including Microsoft Teams and SharePoint Online. We also have fast track access to Microsoft Support if required. Intelogy have a range of support options from a full managed service to ad hoc requests via a retainer.

Service scope

• Service constraints: Support is only available during UK Office hours.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Yes, we have a UK based Office hours only helpdesk using Zendesk for ticketing, but this is not relevant in the context of this specific offering.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We have a standard level of support and all costs are available in the SFIA pricing matrix.; ; We provide both a technical account manager or cloud support engineer role.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft Office 365

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Pricing

• Price: £450 to £1,000 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.tomlins@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.