BJSS Limited
Digital Strategy
BJSS partners with government and healthcare organisations to define adaptive Digital Strategies, helping them make use of emerging technology to automate processes, reduce costs, and deliver more effective citizen-centric services. We use modern agile and design thinking methods to deliver holistic strategies focused on organisational and citizen outcomes.
Features
- Innovation and design sprints to collaboratively co-design technology strategy.
- In-depth market research and emerging technology scanning.
- Digital strategy and transformation roadmaps to inform delivery plans.
- Facilitation of co-creation strategy workshops and sprints to explore opportunities.
- Digital product and portfolio management.
- Human-centred design practice focused on user outcomes.
- Considers leading market trends from related and tangential industries.
- Inter-disciplinary teams to develop desirable, feasible and viable digital strategies.
- Agile and design thinking methodologies, ensuring adaptive and effective strategies.
Benefits
- Strategy is outcome- and citizen-focused, therefore realistic and achievable.
- Strategy is value-based, anchored by efficiency and user experience.
- Collaborative approach to digital strategy increases organisational adoption.
- Collaborative approach creates enduring capabilities within your organisation.
- Impactful artefacts (e.g. blueprints and playbooks) allow future strategy refinement.
- Aligns organisation on iterative continual improvement strategies and techniques.
- Embeds new ways of working, increasing organisational agility.
- Embeds a culture of citizen-centric design to deliver effective outcomes.
- Prepares organisation to meet constantly changing citizen needs.
- Increased success rates through iterative discover, design, deliver cycles.
Pricing
£300.00 a person a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidmail@bjss.com.
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Framework
G-Cloud 12
Service ID
1 6 1 0 7 3 0 9 2 7 8 3 6 7 1
Contact
BJSS Limited
Susheel Dodeja
Telephone: 0207 337 9800
Email: bidmail@bjss.com
Planning
- Planning service
- Yes
- How the planning service works
- BJSS uses its proven Enterprise Agile® delivery approach, which is aligned to the GDS service framework, in order to guide clients through the planning and implementation of cloud services.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Applies to any public cloud provider
Training
- Training service provided
- Yes
- How the training service works
- BJSS provides comprehensive training across all provided services including aspects such as cloud services, knowledge transfer, accreditation development and shadowing.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- BJSS is an expert at migrating complex applications to the cloud and can provide a number of public sector references. BJSS has delivered many complex application migrations from on premise to cloud and has developed an end to end 5 step process to help with migration. The steps include building the business case, application assessment and migration strategy, validation and testing, migration execution, and then operate and optimise.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- AWS
- Azure
- GCP
- On-premise hybrid to public cloud
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- A range of QA and performance testing services are delivered by experienced test practitioners. Services include: • Defining and establishing test policy • Agile test strategy • Test tooling consultancy • Test project health check assessments • Agile transition • Test process re-engineering
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Services are available on a resource augmentation basis, as part of a project team or as an outsourced, fully managed service, customised to client service requirements. BJSS can provide transition and transformations services and will manage environments, on-premise or hosted in the public cloud. Key features include: •Proactive monitoring and alerting. •SPOC for 3rd party suppliers and the business. •24/7/365 monitoring and management. •Real-time, automated, alerting and dashboards. •Includes Network Operations Centre service. •Licence management of components within the cloud. •Integration with Incident and Change management tools. •Proactive capacity management. •Regular service reviews.
Service scope
- Service constraints
- None.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- By agreement with the client.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support levels are customised to client requirements. Default support levels are: P1: Response time = 30 minutes, Target Resolution time = 4 hours; P2: Response time = 1 hour, Target resolution time = 8 hours; P3: Response time = 2 hours, Target resolution time = 3 days; P4: Response time = Next working day, Target resolution time = 10 days.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £300.00 a person a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidmail@bjss.com.
Tell them what format you need. It will help if you say what assistive technology you use.