UTE Ltd

UrbanTide - USMART Data Platform

U~SMART is an Open Data platform providing all the tools your organisation needs to register, prepare and publish datasets. The platform complies with international Open Data publication standards and can consume live data streams as well as static data in various formats such as PDF, CSV and JSON.

Features

  • Open Data Publication in formats from CSV to live APIs
  • Open Data Visualisation to improve understanding of data
  • Open Data Publication Manager for prioritising publication
  • Automated publishing which offers regular and automated updating
  • Real time consumption of APIs for publication as Open Data
  • Configurable integration to create new open data sets
  • Configurable analysis to create new intelligence and open data sets
  • Automated alerts and notifications based on configurable analysis
  • User friendly web service for accessing data
  • Automated data cataloging and simple search functionality

Benefits

  • Simple Open Data Publication for Public Sector Organisations
  • Intuitive and easy to use graphical user interface
  • Multiple content managers across the organisation
  • Creation of value from easily fused data sets
  • Creation of value from easily created new alerts and notifications
  • Helps unlock the value of Open Data for the organisation
  • Improves accessibility of KPIs and other public information
  • Improves transparency of operations
  • Makes searching for and downloading data sets easy

Pricing

£0 to £6000 per instance per month

  • Excluding VAT
  • Minimum contract period: Other
  • Trial and free options available

Service documents

G-Cloud 8

159767791353978

UTE Ltd

Steven Revill

07921912422

steven.revill@urbantide.com

Support

Support
Name Content
Support service type
  • Email
  • Phone
Support accessible to any third-party suppliers Yes
Support availability 9 to 5
Standard support response times 1 hour
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported No
Service provisioning time 1 to 3 hours
Service deprovisioning time 1 to 5 hours

Open source

Open source
Name Content
Open-source software used and supported Yes

Code libraries

Code libraries
Name Content
Languages your code libraries are written in
  • Java
  • Scala
  • C++
  • JavaScript

API access

API access
Name Content
API access available and supported Yes
API type REST and WebSockets

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Identity standards

Identity standards
Name Content
Identity standards your service uses OAuth

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location No
Datacentre tier TIA-942 Tier 3
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service
  • TLS (HTTPS or VPN) version 1.2 or later
  • Legacy SSL or TLS (HTTPS or VPN)

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location EU
Data management location UK
Legal jurisdiction of service provider UK
Datacentre protection Yes
Data-at-rest protection
  • Other encryption
  • No protection
Secure data deletion Other erasure process
Service availability 99.5

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Community cloud
Type of consumer Only government consumers
Services separation Yes
Services management separation Yes

Governance

Governance
Name Content
Governance framework No

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published Yes

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Username and TLS client certificate
  • Username and password
  • Username and strong password/passphrase enforcement

Secure service administration

Secure service administration
Name Content
Service management model
  • Dedicated devices for community service management
  • Dedicated devices for multiple community service management
  • Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method
  • Corporate/enterprise devices
  • Partner devices
  • Unknown devices
Training Yes
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