Strategic Review Ltd T/A THAT FIGURES

Audit Optimise Transform copy

THAT FIGURES offer a game-changing solution for global healthcare delivery, providing unparalleled evidence of the patient journey and service efficiency from the front line. This evidence allows health services and those running them to understand resource use, patient experience and service efficiency.

Features

  • We measure the movement of every Patient and Staff Member
  • Temporary, cost effective deployment of Tech, used only where required
  • Non evasive, behaviours remain consistent, and therefore data highly accurate
  • Highly accurate positional measurement, within 30cm
  • Granular movement data, aggregated, delivers evidential opportunity to change
  • Team Workshop drives Cultural alinement to deliver optimisation of Services
  • We deliver recomendations, and workshop the Team, delivering clear timelines
  • We return to remeasure the uplift in performance, highly accountable
  • Full live reporting
  • Reports following each data collection

Benefits

  • Efficiency and Resource Use ad Reduced Variation of Service
  • Productivity uplift
  • Capacity Increases - future service planning and layout advice
  • Staff Satisfaction Improvement and Job Role Clarity
  • Reduced Waiting Times and Improved Patient Journey
  • Audit, Optimise and Transform with Benchmarking Services Globally
  • Flexible Cost Effective Deployment
  • Agency and Bank Staff Utilisation Reduction
  • Evidence Bsed Output that drives change
  • Tech approach ensures behaviours are maintained

Pricing

£20000 to £50000 per unit

Service documents

G-Cloud 10

158541245315404

Strategic Review Ltd T/A THAT FIGURES

Rob Small

07900405091

rob@that-figures.com

Service scope

Service scope
Service constraints We do not have any constraints - our flexible technology is very scalable
System requirements Our system is non invasive

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We aim to respond to questions on the same working day
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard WCAG 2.0 A
Web chat accessibility testing N/A
Onsite support Onsite support
Support levels We are always available to provide full support throughout each project via email, phone or face-face.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started We Audit, Optimise and Transform Healthcare Services. We are non invasive and therefore there are no requirements to provide onsite training, online training or user documentation.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction There is no requirement for data to be extracted
End-of-contract process The contract would be flexible and depend on the size of the project -

1) We offer a Baseline Review of the Services
2) Blockers and Opportunities are highlighted to Key Stakeholders as well as the Team and a workshop follows where the Opportunities are action planned and time lined
3) The Service is re measured after 2-3 months once the action plans have been implemented and a Report is presented to the Stakeholders providing the original and improved service.

Using the service

Using the service
Web browser interface No
API No
Command line interface No

Scaling

Scaling
Scaling available Yes
Scaling type Manual
Independence of resources Our service and demand on the service is not affected by the demand of users and we can easily scale to meet demand
Usage notifications No

Analytics

Analytics
Infrastructure or application metrics Yes
Metrics types Network
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach In-house destruction process

Backup and recovery

Backup and recovery
Backup and recovery Yes
Backup controls Through support
Datacentre setup Single datacentre
Scheduling backups Supplier controls the whole backup schedule
Backup recovery Users contact the support team

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability We have an SLA
We require a 2 week timeline to configure and install which is discussed in the Initial Protocol Meet
Approach to resilience Automatic backing up of servers after every implimentation
Outage reporting Dashboard

Identity and authentication

Identity and authentication
User authentication Username or password
Access restrictions in management interfaces and support channels Web Interface with admin and password requirments
Access restriction testing frequency At least every 6 months
Management access authentication Username or password
Devices users manage the service through Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Audit information for users
Access to user activity audit information Users receive audit information on a regular basis
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users receive audit information on a regular basis
How long supplier audit data is stored for At least 12 months
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Data storage and backups encrypted
No private data is held
All client projects are anonymized and encrypted on the main servers if applicable
Information security policies and processes Standard Operating Procedures
Developed and Tested Internally

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Standard Operating Procedures
Vulnerability management type Supplier-defined controls
Vulnerability management approach Standard Operating Procedures
Protective monitoring type Supplier-defined controls
Protective monitoring approach Standard Operating Procedures
Incident management type Supplier-defined controls
Incident management approach Standard Operating Procedures

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart No

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes

Pricing

Pricing
Price £20000 to £50000 per unit
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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