Oracle Business Intelligence Cloud Support Services
Assisting the move to cloud based Oracle BI Solutions. Incorporating on-premise training, hybrid cloud solutions including Software as a Service (SaaS) and support services focused around Oracle BI Cloud Services including Oracle Analytic Cloud. Helping clients explore their data using Data Discovery tools and cloud hosted dashboards and analytics.
Features
- Flexible implementation models for Oracle BI
- Skills transfer of BI and data visualization
- Post-implementation support and maintenance
- Pre-defined delivery packages
- Cloud accelerator pack for small-medium well defined projects
- Custom delivered Software as a Service (SaaS) option
- Cloud based training
- Strategic reviews and cloud migration assessments
- Flexible Oracle Business Intelligence support
Benefits
- Experienced consultants in 10+ successful implementations
- Proven implementation approach
- Engage business users from the outset
- Experience of tracking key metrics
- Expert Oracle Business Intelligence support
Pricing
£450 to £1,300 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
1 5 4 8 5 0 3 6 3 3 8 7 3 5 4
Contact
Beyond Systems Limited
Mark Daynes
Telephone: 08450940998
Email: mark.daynes@wegobeyond.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We would assess from a quantifiable perspective metrics such as the total number of users, the number of concurrent users, the total data volumes, the requirements for incremental or full volumes of data to be transferred on a daily basis, etc. In addition we look at security, data sovereignty, response times. These metrics when assessed together enable us to architect a schematic for the setup and sizing of the cloud components that will be required to underpin the service.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Oracle
Training
- Training service provided
- Yes
- How the training service works
- We provide comprehensive training for all aspects of Oracle BI Cloud solutions, from modelling through analytics/dashboard development all the way to data discovery tools and mobile solutions such as Oracle Synopsis
- Training is tied to specific services
- Yes
- Services the training service works with
- Oracle
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We assess the data and structures that are to be migrated from on-premise to cloud and architect alongside the client how these can be migrated most effectively to a cloud environment. Each assignment will be different as in certain circumstances it will be necessary to move data wholesales to a cloud environment from on-premise whilst on other occasions it may be that only partial extracts are performed. In terms of the "programs" and not the data, then where there is the provision of on-premise software ( such as Oracle BI Enterprise Edition ) then if we were to convert to Oracle Analytic Cloud we'd work with the customer to explain the differences between the programs and assist with the porting process to the new technology.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- Oracle
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We have numerous performing testing analysis techniques including assessing the database performance. Quality Assurance is performed as a constituent part of our methodology.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We can provide multiple types of support services depending on the needs of the customer.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- With any assignment we undertake we will discuss with the customer as the level of support that they require and make appropriate provisions.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- With any assignment we undertake we will discuss with the customer as the level of support that they require and make appropriate provisions.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Oracle Corporation
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £450 to £1,300 a person a day
- Discount for educational organisations
- No