MSC Digital Limited

Technology Transformation Consultancy and Delivery

We specialise in transforming government technology from complex legacy data centre environments to simple, flexible cloud-delivered services. We have played lead roles in several legacy technology migrations and transformations and offer a full service including strategy development, detailed technical planning and full migration of infrastructure and applications to the cloud

Features

  • Technology transformation strategy, vision and roadmap development
  • Cloud readiness, capability and maturity assessments
  • Cloud-based technology transformation architecture and design
  • Legacy technology environments transformation, consolidation and rationalisation
  • Programme management and Agile delivery of large technology transformation projects
  • Infrastructure and applications redesign to take full advantage of cloud
  • Cloud migration to AWS, Azure and Google Cloud Platform
  • Cloud-delivered Identity and Access Management (IDAM) solutions (Okta)
  • Cloud-delivered Unified Endpoint Management (UEM) solutions (Workspace One)
  • Office 365 and Google G-Suite implementation

Benefits

  • Reduced technical complexity and an improved user experience
  • A simpler operating model to control and reduce IT spending
  • Simplified management and support of technology for in-house staff
  • Flexibility to replace individual products and services without major redesign
  • Complex legacy technology platform modernisation to loosely-couple cloud services
  • Operational and commercial exit plans from incumbent service providers
  • Increased capability for collaborative working, knowledge management and communication
  • Scale your technology in response to changes in departmental objectives
  • Best practice implementation of the Technology Code of Practice
  • Alignment to Cabinet Office, GDS and NCSC guidelines

Pricing

£450 to £1200 per person per day

Service documents

Framework

G-Cloud 11

Service ID

1 5 3 7 6 8 2 4 1 4 7 9 5 6 7

Contact

MSC Digital Limited

David Turner

020 7692 1748

info@mscdigital.co.uk

Planning

Planning service
Yes
How the planning service works
As a leading specialist in government technology transformation we can assist with every stage of your planning for cloud migration or implementation cloud software and services.

Utilising our expert knowledge of government technology best practice we assist with shaping and developing your strategy, business case and technology roadmap, while performing cloud readiness, capability and maturity assessments on your existing environment and in-house staff.

We then work with you to design the new architecture, provide advice on evaluation and selection of cloud platforms and services, and develop a detailed project and technical migration plan for your legacy technology, applications and data.

All aligned to the Technology Code of Practice and latest Cabinet Office, GDS and NCSC (National Cyber Security Centre) guidance.

We can also assist with operational and commercial exit plans from your incumbent service providers and with Target Operating Model design and planning for the capability development of your in-house staff to familiarise them with running, managing and supporting the new environment.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
MSC Digital take a “train the trainer” approach throughout the projects we undertake. This differs in approach to standard training courses, as your staff are trained in both the technologies and architectures we are delivering and in how to pass this knowledge on to their colleagues.
We work closely with our clients’ technical staff throughout our engagements, helping them to “learn by doing” and transferring essential skills and knowledge to your in-house team.
We can also source and arrange formal training for our clients and their staff via relationships we have in place with several vendors (including AWS, Microsoft and Google) and training providers.
Training is tied to specific services
Yes
Services the training service works with
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)
  • Microsoft Office 365
  • Google G Suite
  • Okta Identity Management
  • VMware Workspace One unified end-point management
  • ZScaler cloud-based security
  • Ansible

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We have played lead migration roles in several large government cloud technology transformations and offer a full service from strategy to planning to delivery. Whether you need short-term assistance to bridge a gap in your migration or transformation capability or a full multi-functional programme team deployed to design and deliver major transformation, we will apply our wealth of government experience to guide you through your migration of hosting and digital platforms, Identity & Access Management (IDAM), Unified End-Point Management (UEM), Office productivity tools (MS Office 365 and Google G Suite), network and VoIP telephony and unified comms, legacy workplace and line of business applications. We also have lots of experience with End-User Device migrations at scale (12,000+ users) and large-scale data migrations,
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)
  • Microsoft Office 365
  • Google G Suite
  • Okta Identity Management
  • VMware Workspace One unified end-point management
  • ZScaler cloud-based security
  • Salesforce
  • Splunk

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We have extensive experience working with government SIRO and Information Assurance experts. We review any proposed new cloud-based services against the NCSC Cloud Security Principles. We work closely with cyber security SME's within a number of cloud service providers and have access to industry experts in this field. We assist our clients with completion of Privacy Impact Assessments and other risk assessments as required.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None identified

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 hour during business hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide dedicated support from a project team, led by a Lead Consultant who is accountable for the delivery of our service. This support is provided throughout the duration of our service provision and is typically available during working hours (Monday to Friday). Enhanced and extended support is provided for critical deadlines and migration activities outside these hours. Other extended support can be provided by arrangement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£450 to £1200 per person per day
Discount for educational organisations
No

Service documents

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