Solution Management Services for Cloud Software
We maintain, operate, and continually improve your Micro Focus solution, including cloud software, open-source software products and third-party integrations. The success of any technology implementation lies with full adoption. Our rich set of reactive and proactive cloud application and solution management services help you address these shortcomings.
- Solution and configuration management of your Micro Focus solutions.
- Covers ADM, ITOM, SMA-X, SM, IM, and Big Data.
- Dedicated technical account management.
- Reactive Services assist with incidents, problems, and provide break/fix.
- Custom, tailored or third-party solution elements also supported.
- Proactive health-check, monitoring and improvements (patching and minor upgrades).
- Operational Services help maintain, administer, and operate solution.
- Advisory Services cover major new releases through to evaluating adoption.
- Enhancement Services help continually improve solutions based on business needs.
- Available locally (UK), nearshore (Tunisia or Bulgaria) and offshore (India).
- Drive higher user adoption of your cloud solution investments.
- Enhanced Cost and Staff Efficiency.
- Risk Mitigation.
- Reduce resource constraints, freeing up staff for higher value initiatives.
- Predictability and transparency in spending for ongoing management of solutions.
- Business benefits from automation and process efficiencies through your solutions.
- Additional capabilities on consumption based services (add on).
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