NetApp Cloud Volumes ONTAP - Azure Single
NetApp Cloud Volumes ONTAP®, the leading enterprise-grade storage management solution, delivers secure, proven storage management services. https://azuremarketplace.microsoft.com/en-us/marketplace/apps/netapp.netapp-ontap-cloud?tab=Overview
- High Availability- Ensures RPO=0 and RTO<60 secs.
- Data Protection- With NetApp Snapshot™ technology.
- Storage Efficiencies- Thin provisioning, data compression, and deduplication.
- Data Tiering- Automatically move infrequently-used data to object storage.
- Data Cloning- Create writeable clone volumes instantly, no capacity penalty.
- Cloud Migration- With SnapMirror® replication technology.
- Cloud Manager- UI/APIs for management, supporting hybrid & multi-cloud architectures.
- Kubernetes Integration- For containerized workloads persistent storage.
- Reduce public cloud storage spend with NetApp CVO for Azure
- Multiple storage consumption models
- Provide High Availability for your cloud applications
- ONTAP rapidly and easily provisions and manages cloud storage
£0.75 per instance
- Education pricing available
- Free trial available
|Service constraints||See : https://www.netapp.com/us/media/ds-support-for-ontap-cloud.pdf|
|System requirements||Available upon request|
|Email or online ticketing support||Email or online ticketing|
|Support response times||See : https://www.netapp.com/us/media/software-support-plan-product-description.pdf|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||WCAG 2.1 AA or EN 301 549|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||Web chat|
|Web chat support availability||24 hours, 7 days a week|
|Web chat support accessibility standard||None or don’t know|
|How the web chat support is accessible||Availble upon request|
|Web chat accessibility testing||Availble upon request|
|Onsite support||Onsite support|
|Support levels||Full details of NetApp support , Support Levels and On-Site offering can be found here: https://www.netapp.com/us/services/index.aspx|
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||All relevant onboarding documenatation can be found here : https://docs.netapp.com/us-en/cloud/|
|End-of-contract data extraction||Available upon request|
|End-of-contract process||Available upon request|
Using the service
|Web browser interface||Yes|
|Using the web interface||Cloud Manager simplifies enterprise cloud storage management by providing cloud monitoring, administration and orchestration frontend for NetApp ONTAP storage systems on-premises and in the cloud. For more details including a free trial https://cloud.netapp.com/cloud-manager|
|Web interface accessibility standard||None or don’t know|
|How the web interface is accessible||Available upon request|
|Web interface accessibility testing||
"This Voluntary Product Accessibility Template (VPAT) provides guidance on the accessibility
characteristics of the NetApp ONTAP® Cloud : Full details can be found here : https://www.netapp.com/us/media/vpat-netapp-ontap-cloud.pdf"
|What users can and can't do using the API||
"OnCommand Cloud Manager includes REST APIs that enable software developers to automate the management of NetApp storage in the cloud. The Cloud Manager APIs enable you to perform operations on different types of resources. The resources are broadly categorized as follows:
Used to set up and configure Cloud Manager
Used to view details about Cloud Manager operations
Used to authenticate with Cloud Manager so you can run API operations
Working environment resources
Used to deploy and manage working environments: single ONTAP Cloud systems, ONTAP Cloud HA configurations, and ONTAP clusters
More detail can be found here : https://library.netapp.com/ecmdocs/ECMLP2735474/html/index.html#_how_the_rest_apis_work"
|API automation tools||
|Other API automation tools||WorkFlow automation (WFA)|
|API documentation formats||
|Command line interface||Yes|
|Command line interface compatibility||Other|
|Using the command line interface||The ONTAP command-line interface (CLI) provides a command-based view of the management interface. You enter commands at the storage system prompt, and command results are displayed in text. A full description of the CLI capabilities can be found here: https://docs.netapp.com/ontap-9/index.jsp?topic=%2Fcom.netapp.doc.dot-cm-sag%2FGUID-DD81D296-184D-4779-8031-B24286D6CD52.html|
|Independence of resources||You can use storage quality of service (QoS) to guarantee that performance of critical workloads is not degraded by competing workloads|
|Infrastructure or application metrics||Yes|
|Other metrics||See https://cloud.netapp.com/cloud-insights|
|Supplier type||Reseller providing extra support|
|Organisation whose services are being resold||Netapp|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Security Clearance (SC)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||Yes|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least every 6 months|
|Penetration testing approach||In-house|
|Protecting data at rest||Encryption of all physical media|
|Data sanitisation process||Yes|
|Data sanitisation type||
|Equipment disposal approach||Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001|
Backup and recovery
|Backup and recovery||Yes|
|What’s backed up||All / Any Data can be backed up.|
|Backup controls||Backups can be done via both manual and automated standard NetApp Back and recovery services.|
|Datacentre setup||Multiple datacentres with disaster recovery|
|Scheduling backups||Users schedule backups through a web interface|
|Data protection between buyer and supplier networks||
|Data protection within supplier network||
|Other protection within supplier network||ACL Based Network Security Groups are also used. See https://azure.microsoft.com/en-us/blog/network-security-groups/|
Availability and resilience
|Guaranteed availability||See Microsoft's Online Service Terms at http://www.microsoftvolumelicensing.com/Downloader.aspx?DocumentId=11745|
|Approach to resilience||Please see https://www.microsoft.com/en-us/cloud-platform/global-datacenters and https://www.microsoft.com/en-us/TrustCenter/|
|Outage reporting||Please see https://azure.microsoft.com/en-us/status/ and https://portal.azure.com/#blade/HubsExtension/ServicesHealthBlade|
Identity and authentication
|Other user authentication||
" Azure Active Directory is Microsoft’s multi-tenant cloud based directory and identity management service. Azure-AD provides an affordable, easy to use solution to give employees and business partners single sign-on (SSO) access to thousands of cloud SaaS Applications like Office365, Salesforce.com, DropBox, and Concur. For application developers, Azure-AD lets you focus on building your application by making it fast and simple to integrate with a world class identity management solution used by millions of organizations. Azure-AD also includes a full suite of identity management capabilities including multi-factor authentication, device registration, self-service password management, self-service group management, privileged account management.
|Access restrictions in management interfaces and support channels||
"zure-AD can designate separate administrators to serve different functions. These administrators will have access to features in the Azure portal and, depending on their role, will be able to create or edit users, assign administrative roles to others, reset user passwords, manage user-licenses, and manage domains, among other things. A user who is assigned an admin role will have the same permissions across all of the cloud services that your organization has subscribed to, regardless of whether you assign the role in the Office365 portal, or in the Azure classic-portal, or by using the Azure-AD module for Windows PowerShell.
|Access restriction testing frequency||At least once a year|
|Management access authentication||
|Devices users manage the service through||Dedicated device on a segregated network (providers own provision)|
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||Between 6 months and 12 months|
|Access to supplier activity audit information||Users receive audit information on a regular basis|
|How long supplier audit data is stored for||Between 6 months and 12 months|
|How long system logs are stored for||Between 6 months and 12 months|
Standards and certifications
|ISO/IEC 27001 certification||Yes|
|Who accredited the ISO/IEC 27001||Available upon request|
|ISO/IEC 27001 accreditation date||Available upon request|
|What the ISO/IEC 27001 doesn’t cover||Available upon request|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Who accredited the PCI DSS certification||Available upon request|
|PCI DSS accreditation date||Available upon request|
|What the PCI DSS doesn’t cover||Available upon request|
|Other security certifications||Yes|
|Any other security certifications||
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||
|Other security governance standards||
FIPS-140-2, Common Criteria and DoDIN APL.
ISO/IEC 27001 and ISO/IEC 15408
For further information check the below links:
|Information security policies and processes||
NetApp is committed to providing its customers with quality products that provide the security posture they require. In pursuit of a continued and supportive relationship, NetApp recognizes that the changing security and threat landscape requires PwC to seek information about NetApp’s Secure Development LifeCycle practices.
NetApp has a comprehensive secure development lifecycle program based on industry best practices which includes, security training, static analysis security testing (SAST), dynamic analysis security testing (DAST), vulnerability scanning, third-party penetration testing and other security practices. NetApp further incorporates certain security features such as encrypted data-at-rest and data-in-motion depending on the system. NetApp’s secure development lifecycle is a journey and continues to be rolled out to achieve maturity.
As part of the development, ONTAP executes various secure development lifecycle practices and determines corrective actions. SAST, DAST, Fuzzing and vulnerability scanning are performed with each release. Pentration testing is performed at least annually.
|Configuration and change management standard||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Configuration and change management approach||
"Azure has developed formal standard operating procedures (SOPs) governing the change management process. These SOPs cover both software development and hardware change and release management, and are consistent with established regulatory guidelines including ISO 27001, SOC 1 / SOC 2, NIST 800-53, and others.
Microsoft also uses Operational Security Assurance (OSA), a framework that incorporates the knowledge gained through a variety of capabilities that are unique to Microsoft including the Microsoft Security Development Lifecycle (SDL), the Microsoft Security Response Center program, and deep awareness of the cybersecurity threat landscape.
Please see https://www.microsoft.com/en-us/SDL/OperationalSecurityAssurance and https://www.microsoft.com/en-us/sdl"
|Vulnerability management type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Vulnerability management approach||
"When providing the Antimalware solution for Virtual Machines, Azure is responsible for ensuring the service is highly available, definitions are updated regularly, that configuration through the Azure Management Portal is effective and that the software detects and protects against known types of malicious software. MCIO-managed hosts in the scope boundary are scanned to validate anti-virus clients are installed and current signature-definition files exist.
Vulnerability scans are performed on a quarterly basis at a minimum. Microsoft Azure contracts with independent assessors to perform penetration testing of the Microsoft Azure boundary."
|Protective monitoring type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Protective monitoring approach||
"Microsoft Azure employs sophisticated software-defined service instrumentation and monitoring that integrates at the component or server level, the datacenter edge, our network backbone, Internet exchange sites, and at the real or simulated user level, providing visibility when a service disruption is occurring and pinpointing its cause.
Proactive monitoring continuously measures the performance of key subsystems of the Microsoft Azure services platform against the established boundaries for acceptable service performance and availability. When a threshold is reached or an irregular event occurs, the monitoring system generates warnings so that operations staff can address the threshold or event."
|Incident management type||Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402|
|Incident management approach||
" Microsoft has developed robust processes to facilitate a coordinated response to incidents.
• Identification – System and security alerts may be harvested, correlated, and analyzed.
• Containment – The escalation team evaluates the scope and impact of an incident.
• Eradication – The escalation team eradicates any damage caused by the security breach, identifies root cause for why the security issue occurred.
• Recovery – During recovery, software or configuration updates are applied to the system and services are returned to a full working capacity.
• Lessons Learned – Each security incident is analyzed to protect against future reoccurrence."
|Approach to secure software development best practice||Supplier-defined process|
Separation between users
|Virtualisation technology used to keep applications and users sharing the same infrastructure apart||No|
|Description of energy efficient datacentres||Available upon request|
|Price||£0.75 per instance|
|Discount for educational organisations||Yes|
|Free trial available||Yes|
|Description of free trial||A 30 day Free trial is availble of the CVO producy|