Softcat Limited

Ivanti Education Services

It is for IT professionals tasked with the administration and design of Ivanti Service Manager. This five-day training course covers administrative and design functions within Ivanti Service Manager. Students will learn how to configure including object, window and process design, test to live, web access, and many more administrative functions.

Features

  • Window, Process, Object design
  • Service level management
  • User Management
  • Query and Report Designer and Management Information
  • Test to live
  • Creating a request process
  • Customising Ivanti Service Manager, Web Access and Self-service
  • Knowledge Management
  • Configuration management and Service Catalogue
  • Systems Administration including connection manager and mail manager

Benefits

  • In-house trained system administrators ensures ownership of the system
  • Lowers the cost of solution ownership
  • Maximise system benefit
  • Enablement of rapid process design
  • In-house set-up and configuration
  • In-house reporting and management information

Pricing

£1599.50 per person

  • Education pricing available

Service documents

G-Cloud 10

137614626922939

Softcat Limited

Charles Harrison

01612725766

psitq@softcat.com

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints N/A

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Support levels N/A

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Ivanti

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £1599.50 per person
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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