Ivanti Education Services
It is for IT professionals tasked with the administration and design of Ivanti Service Manager. This five-day training course covers administrative and design functions within Ivanti Service Manager. Students will learn how to configure including object, window and process design, test to live, web access, and many more administrative functions.
Features
- Window, Process, Object design
- Service level management
- User Management
- Query and Report Designer and Management Information
- Test to live
- Creating a request process
- Customising Ivanti Service Manager, Web Access and Self-service
- Knowledge Management
- Configuration management and Service Catalogue
- Systems Administration including connection manager and mail manager
Benefits
- In-house trained system administrators ensures ownership of the system
- Lowers the cost of solution ownership
- Maximise system benefit
- Enablement of rapid process design
- In-house set-up and configuration
- In-house reporting and management information
Pricing
£1,599.50 a person
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
1 3 7 6 1 4 6 2 6 9 2 2 9 3 9
Contact
Softcat Limited
Charles Harrison
Telephone: 01612725766
Email: psitq@softcat.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Ivanti
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £1,599.50 a person
- Discount for educational organisations
- Yes