The SEO Works

Web design and content management system development

A full website design & development service that delivers a secure public presence without the need for any infrastructure or technical team. CMS and content management system platform included. We have expertise in the delivery and support of business critical and ecommerce websites for a range of Public Sector clients.


  • Full website and brand design service
  • Wireframing, UX usability and information architecture
  • Website Development
  • Advanced and bespoke website functionality
  • CMS
  • Content management system
  • Deployment
  • Project Management
  • SEO optimised for search
  • Agile deployment option - delivers website in weeks not months


  • Improve efficiency of website updates
  • Allow in-house content creation and management
  • Easy to extend website functionality as your needs develop
  • Improve upon an existing solution or migrate your existing systems
  • Create templates for different needs
  • Real time analytics
  • Conversion optimisation
  • Increased engagement
  • Increased online visibility
  • Time and cost savings


£640 to £1000 per unit per day

  • Education pricing available

Service documents

G-Cloud 9


The SEO Works

Ben Foster


Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No
System requirements Internet access

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Provided with SLA as part of contract
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Initial face to face meeting, requirements gathering
User requirements specification
Regular UX and creatives reviews
Training to use CMS pre-live
Ongoing support available
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Agreed in contract
End-of-contract process Agreed in contract

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Designed for mobile layout
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing Depends on website requirements
Customisation available Yes
Description of customisation Part of requirements gathering


Independence of resources Hosting is scalable on demand


Service usage metrics Yes
Metrics types Web analytics
Reporting types
  • Real-time dashboards
  • Regular reports


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Specified as part of requirements
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Provided as part of contract
Approach to resilience Available on request
Outage reporting Email alerts and reports

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels Available on request
Access restriction testing frequency At least once a year
Management access authentication
  • Dedicated link (for example VPN)
  • Username or password
  • Other

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for Less than 1 month
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation No
Security governance approach Documented policy and process
Information security policies and processes Available on request

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Available on request
Vulnerability management type Supplier-defined controls
Vulnerability management approach Available on request
Protective monitoring type Supplier-defined controls
Protective monitoring approach Available on request
Incident management type Undisclosed
Incident management approach Available on request

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £640 to £1000 per unit per day
Discount for educational organisations Yes
Free trial available No


Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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