CloudGen Ltd


Our DevOps services help align application development and IT operational teams through the use of agile techniques(sprints,CI/CD).We automate many of the operational tasks that application developers depend on to accelerate the development process beside application delivery and update applications faster while making improvement across the change control,release management, and governance.


  • Catalog; Jira, Confluence, Jenkins, GitHub, Gitlab, Sonatype, SonaQube, Jfrog,
  • Availability:24/7 Proactive Application Management, Scheduled Upgrades, Security Patching
  • Deployment Flexibility :
  • Hybrid Integration :
  • Security: SSO, Access Management, Authorization, Key Management, Encryption(At Rest&In Transit)


  • Fast Deployments
  • Automated Pipelines
  • Code Quality and Assurance
  • Effective Release Management
  • Better Recovery Time and Point of Objective


£200 to £600 per person per day

Service documents


G-Cloud 11

Service ID

1 3 4 8 1 0 5 8 4 9 1 6 2 6 7


CloudGen Ltd




Planning service
How the planning service works
We believe that Continues Business Planning is the first step that will make you have a good DevOps organization.This starts with identifying the skills, outcomes, and resources that your organization needed.

We'll sketch the development plan and locate the automated testing which will increase the efficiency and speed of the development in agile manner.

Once we have chosen the right pipelines for a nonstop Release and Deployment we will let your approvers to implement their code reviews and check-ins easily with strong Continuous Monitoring

We always propose another pipelines to implement immediate response about MVP and its features with optimization expectations from your product owner.

We will identify and progress right continuous monitoring tools to apply changes and address errors spontaneously whenever they happen.
Planning service works with specific services


Training service provided
How the training service works
Our DevOps training helps organizations bridge old and new, unifying customers’ IT investments with emerging technologies to meet increasingly complex business demands. This role-based education set includes;

1. Awareness Training is designed for anyone who wants to know more about the detail behind DevOps. Course outline cover issues such as Continuous Integration, Continuous Delivery, Deployment, Culture and Transparency.

2. Workshops for executives, managers, and decision makers around the benefits challenges, and processes of the transformation journey.

3. Adoption Training sessions begins with aligning an organizational strategy before assessing a company’s DevOps readiness(or maturity); creating a vision for the future state of people, processes, and technologies affected by the deployment of a new product via DevOps; establishing a DevOps roadmap to translate the future state into an action plan; and implementing the roadmap against defined metrics.

4, Boot-tool Program will provide you with in-depth knowledge of various DevOps tools including Git,Jenkins,Docker,Ansible,Puppet,Kubernetes and Nagios.

An each Development Organization has its own specific Information Governance Program and there will be different toolset needed for those pipelines. We therefore approach DevOps Tools in this short training from a number of different perspectives. We are planning different course outlines with our client`s individual tool needs.
Training is tied to specific services

Setup and migration

Setup or migration service available
How the setup or migration service works
We prefer to focus on rapid core software development while improving the performance. Our new robust DevOps service guarantees your automation, deployment, code security, module optimization and information governance which includes DevOps, SecOps, DevSecOps, CloudOps, ComplianceOps, TestOps and DataOps.

We propose to create a complete application assessment and cloud migration strategy along with a proposed implementation plan and timeline. We prefer to start with business case analysis and create security risk matrix along with information governance.

We provide an in-depth look how to move successfully on the cloud and realize opportunities for significant costs savings to chart out a phased roadmap.

Phase 1 – Assessment of the existing architecture and security configuration. Assessing tools to be used for application migration(VM Import/Export, Server Migration, Migration Tools) and to migrate the database(Database Migration Service, Replication Tools, Migration Tools), devising migration strategy to move application servers and database servers, migrating data onto cloud.
Phase 2 – Migrating the production environment onto built in cloud leveraging DevOps tools. Setting up cloud infrastructure. This also included refinement of IAM user management and authorization authentication as per the underlying best practices.
Phase 3 – 24/7 Application and Database Monitoring, Incident Management, Housekeeping Activities and cost optimization.
Setup or migration service is for specific cloud services
List of supported services
  • Most of the AWS Services
  • Most of the GCP Services
  • Most of the Azure Services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
We have focused on create automated testing solutions to locate quick and continuous development and delivery/deployment of business-critical cloud-based applications across diverse platforms.Achieving this requires seamless collaboration between development and operations teams.Our strong Quality Assurance strategy enable your application testing efforts with their rich experience in Continuous Integration testing and can configure and execute popular CI tools helping client’s DevOps teams.Test process will typically focus on ensure all application platforms working correctly(Test-to-Pass) and check boundary edges and ensure error handling is working correctly(Test-to-Fail).
1.Number of iterations for Unit and System Testing to be determined by Development Project Manager.
2.Unit test script creation/execution is the responsibility of Software Development Engineer in Test (SDETs).
3.Iterations will be as needed for Integration and System Testing Cycle.
4.Integration Testing will include all Test-to-Pass and Test-to-Fail test scripts.
5.In functional testing,we prefer to use pre-loaded test data.
6.User Acceptance Testing: Test scripts to be created by QA team with the help of Business Analyst and User Acceptance Group.
7.Regression Testing will be created from the Test-to-Pass and Test-to-Fail test scripts.
8.The test will execute and verify the test scripts;identify,fix and retest all high/medium severity defects per the acceptance,entrance,suspension/resumption,exit and stop criteria, prioritize lower severity defects.

Security testing

Security services
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Security testing certifications

Ongoing support

Ongoing support service
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We believe that here there are two different choice for our client:
1. Using our Client's cloud account with appreciate rights and limits
2. To create separate account behalf of our Client.
We are happy for both of them but prefer to use our Client's cloud account.

Service scope

Service constraints
There are no constraints on developers mind and no barriers to our progress except those we ourselves erect.Our DevOps service does`t cover the auditing and compliance;
1.Adressing technical debts such as decisions that were made to meet needs of a task at specific point in time that acts to limit future change that will inhibit removing latency.
4.Value stream mapping across service catalogue to remove waste,auto approve,automate decisions(metrics&log)
5.Defining KRIs/KPIs for different actors within the system including log/monitor framework with a glass pane,
2.Evaluation of business models and handle misaligned incentives, and tearing down related silos when they inhibit progress

User support

Email or online ticketing support
Email or online ticketing
Support response times
Development Team expected to respond to High Priority requests within two(2) hours & resolution target is following four(6) hrs, to Medium Priority requests within one(1) business day & resolution target is next business day, and to Standard Priority requests within two(2) business days & resolution target is next business day.
e-mail - 7*24 respond will be on business hours in CET(Monday to Friday)
web portal - 7*24 respond will be on business hours in CET(Monday to Friday)
* : For weekends we'll catch the OLA/SLA with agreed user profıles such as end-user, self-service user, administrator and technical groups.
User can manage status and priority of support tickets
Online ticketing support accessibility
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Support levels
There will be 3 channels (phone number, e-mail, web portal) to get same level of OLA/SLA support during development and 3 yrs of support and maintenance. Jira will be used to log and track with automated severity / priority rules. Issues will be categorized with its requirements based on defects / bugs / Change Request / Improvement. Confluence pages will be used to locate reports and development statuses with its automated test results and code coverages.
1. end-user groups self-service users;
e-mail - 7*24, respond will be on business hours in CET (Monday to Friday)
web portal - 7*24, respond will be on business hours in CET (Monday to Friday)
2. administrators ;
phone - 7*24, respond for business critical issues in 8:00am to 9:30pm
e-mail - 7*24, respond will be on business hours in CET (Monday to Friday)
web portal - 7*24, respond will be on business hours in CET (Monday to Friday)
4. technical ;
phone - 7*24, respond on critical failure
e-mail - 7*24, respond will be on business hours in CET (Monday to Friday)
web portal - 7*24, respond will be on business hours in CET (Monday to Friday)


Supplier type
Reseller providing extra features and support
Organisation whose services are being resold

Staff security

Staff security clearance
Staff screening not performed
Government security clearance


£200 to £600 per person per day
Discount for educational organisations

Service documents

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