Commaci Secure Systems

Technical Strategy

Delivering strategy, design and develop internal and external processes and procedures whilst cultivating strong relationships with internal and external stakeholders.

Lead preparation of multi-national infrastructure configurations to support designs solutions.

Develop and provide integrated strategies to international organizations, governments, their agencies and industry partners in response to high-threat situations.

Features

  • Strategic Capability Roadmap
  • Strategic Technical Roadmap
  • Business Transition
  • Service Orientaion
  • System design and assurance
  • Security and assurance
  • Options analysis

Benefits

  • Reduces deployment times
  • Reduces business risk and costs
  • Assures secure design
  • Empowers Organisations
  • Transfer of Knowledge
  • Stricter governance

Pricing

£800 to £1,400 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at karl.gowland@commaci.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 3 4 7 9 0 9 8 8 9 9 0 2 6 3

Contact

Commaci Secure Systems Karl Gowland
Telephone: 07909913719
Email: karl.gowland@commaci.uk

Planning

Planning service
Yes
How the planning service works
Commaci helps organisations plan how they utilise cloud, primarily based on "User Need" which doesn't necessarily mean moving totally to Cloud.

We at Commaci help plan towards moving to an optimised cloud experience by putting the User and Business first in a Top down Bottom up approach.

We actively help empower business to lead on the thought process as to where they want the business to be. We encourage user feedback based around user personas (what that person needs to do to fulfil their workload)

Strategically analyse outputs to deliver an objective number of courses of actions (COA) and based on the sound output recommend an option.

We believe that you can plan to deliver business outputs and benefits from day one and this is something that Commaci always seeks to deliver.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Cloud testing strategy provides an end-to-end solution that transforms the way testing is done and can help an organization boost its competitiveness by reducing the cost of testing without negatively impacting mission-critical production applications.

We ensure the Quality Assurance of the end two end (E2E) solution by analysing, testing and checking against the 14 NCSC principles

1. Data in transit protection
2. Asset protection and resilience
3. Separation between users
4. Governance framework
5. Operational security
6. Personnel security
7. Secure development
8. Supply chain security
9. Secure user management
10. Identity and authentication
11. External interface protection
12. Secure service administration
13. Audit information for users
14. Secure use of the service

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
We have a group mailbox that captures all requests and we look to turn them around at the most within a 24 hour time frame
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat is accusable via our website Commaci.com
Features include:

Unlimited Chats
Advanced Widget Customization
All Integrations
Engagement Hub
iOS and Android Mobile Apps
Security Roles (Admin, Power Users and Operators)
Unlimited Chat History Transcripts
Canned Responses
Chat Notifications
File Transfer
Trigger-Based Actions and Alerts
Realtime Analytics
Visitor Tracking
Comprehensive Account Statistics and Reports
CSV exports for Reports & Contacts
Web chat accessibility testing
We have not done any web chat testing that you’ve done with assistive technology users.
Support levels
Gold 24/7 support desk and phone number
Silver 9 till 5 7 days a week Support Desk and phone number
Bronze 9 till 5 Support desk and phone number

All GMT times

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£800 to £1,400 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at karl.gowland@commaci.uk. Tell them what format you need. It will help if you say what assistive technology you use.