Ultima Business Solutions Ltd

Sandblast Mobile

SandBlast Mobile (previously known as MTP or Capsule) provides a powerful and continuous level of security across an organisations mobile device real-estate. The solution provides an always-on, always up-to-date protection for your smartphone and tablet users against known and unknown threats.

Features

  • Cloud Behavioural Risk Engine determines risk level and appropriate response
  • Advanced app analysis to check if installed Apps are malicious
  • Supported on tablets and smartphones running both Android and iOS
  • Events logs available for online analysis, & SEIM integration
  • Cloud based management portal with detailed reporting
  • Clear user alerts with remediation recommendations

Benefits

  • Deploy any iOS / Android device with confidence
  • Protect sensitive information on mobile devices from espionage
  • Integrates into existing mobility and security infrastructures (MDM, MAM, SIEM.)
  • Preserve UX and privacy, whilst meeting organizational or regulatory mandates
  • Constant real-time protection against the latest threats

Pricing

£2.88 per user per month

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 10

133549197705201

Ultima Business Solutions Ltd

Ashley Robertshaw

+44779 503 1045

gcloud@ultima.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Airwatch By Vmware
BlackBerry
MaaS360
MobileIron
Microsoft Intune
Citrix XenMobile
Cloud deployment model Private cloud
Service constraints IOs
Android
System requirements
  • Mobile phones and tablets (versions restricted to latest OS’)
  • An internet connection is required to reach the Cloud-management portal.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Standard Support Customers have an SLA of 4 Hours for Severity 2,3,4 Questions and 30 Minutes for Severity 1 Questions.

Premium Support Customers have an SLA of 4 Hours for Severity 3,4 Questions, 2 Hours for Severity 2 and 30 Minutes for Severity 1 Questions.

Elite Support Customers have an SLA of 4 hours for Severity 3,4 Questions and 30 minutes for Severity 1,2 Questions .
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Customers can log into Check Point Web Chat via www.checkpoint.com, Then they would click support, support center and the underneath "Get Help" select Live Chat.
Web chat accessibility testing None
Onsite support Yes, at extra cost
Support levels Check Point Standard Support: SLA 9x5 Buisness Day. Response Time Severity 1: 30 Minutes, Severity 2,3,4 4 Hours. Latest hotfixes yes, Major Upgrades and Enhancements Yes.

Check Point Premium Support: SLA 7 x 24 Every Day. Response Time Severity 1: 30 Minutes, Severity 2,2 Hours and Severity 3 & 4 4 Hours. Latest hotfixes yes, Major Upgrades and Enhancements Yes.

Check Point Elite Support: SLA 7 x 24 Every Day. On Site Engineer for Critcal SRs Response Time Severity 1: 30 Minutes, Severity 2 30 minutes and Severity 3 & 4 4 Hours. Latest hotfixes yes, Major Upgrades and Enhancements Yes.

Check Point Diamond Support: SLA 7 x 24 Every Day. Designated Diamond Engineer Response Time Severity 1: 30 Minutes, Severity 2,3,4 based on level of support(Standard, Premium or Elite. Latest hotfixes yes, Major Upgrades and Enhancements Yes.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Once purchased an admin and admin email must be nominated for initial providing of the link and account creation.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction The data ceases to exist and is securely removed
End-of-contract process We securely erase your domain and restrict access to your portal, the encrypted portion of the cloud drives is unencrypted and opened back up. The original SaaS solution returns to normal

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install Yes
Compatible operating systems
  • Android
  • IOS
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Mobile is the enforcement point
Desktop is the management platform.
Accessibility standards None or don’t know
Description of accessibility It is managed through a desktop internet browser.
Accessibility testing Don't know
API Yes
What users can and can't do using the API Check Point Sandblast Mobile API Enables users to call for certain information such as, Device Risk, Alert information, Device Status and Device Details.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation Buyers can customisers via the SDK.

Scaling

Scaling
Independence of resources We have an autoscaling Service which is hosted in the cloud also

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Check Point Software Technologies

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Users can export logs which contain information about each mobile protected by the service, such as information scanned for malware.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability The analysis is performed in the cloud to avoid impacting device performance, and since protection runs in the background, users are protected without having to learn anything new.
Approach to resilience Check Point Sandblast Mobile is a background running app, taking a small amount of battery usage. It can perform app anaylsis, monitor network activity, access device level (OS) vulnerabilities and scan SMS messages. Because it is light weight it takes little resource.
Outage reporting Sandblast Mobile will report back to the dashboard and report it back in log format.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Public key authentication (including by TLS client certificate)
Access restrictions in management interfaces and support channels Users authenticate using Username and Password Via email. Email is sent to the correct using and then User either scans QR code or enters username and password for authentication.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date Third party accredited
CSA STAR certification level Level 2: CSA STAR Attestation
What the CSA STAR doesn’t cover N/A
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes In House Security Policys and Processes

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Supplier-defined controls
Vulnerability management type Supplier-defined controls
Vulnerability management approach Check Point has a change management process with Q&A development before technology changes.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Check Point is constantly monitoring their process and striving for increased performance within all technologies.
Incident management type Supplier-defined controls
Incident management approach Check Point handles all incidents in a tiered support process. Biggest impact taking highest priority.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £2.88 per user per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Interested parties can reach out to us to initiate a free trial, from this free trial you will be able to integrate 25 users for up to 30 days.

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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