Jarmany Ltd

Azure Data Platform

End-to-end data platform incorporating all aspects of the data management requirement. ETL, processing, storage, analytics, data science.

Features

  • Fully managed relational databases with Azure SQL Database
  • Data orchastration with Data Factory
  • Fully managed analytics service with Data Lake Analytics
  • Massively scalable, secure data lake functionality with Data Lake Storage
  • Fully managed, elastic data warehouse with Azure SQL Data Warehouse

Benefits

  • Petabyte scale with massively parallel processing
  • Scale compute and storage resources rapidly and independently
  • Integrate seamlessly with each other
  • Only pay for what you use

Pricing

£0.01 per virtual machine

Service documents

G-Cloud 11

129629814794659

Jarmany Ltd

Rob White

07826915419

rob.white@jarmany.com

Service scope

Service scope
Service constraints No service constraints
System requirements Cloud subscriptions - Jarmany can provide

User support

User support
Email or online ticketing support Email or online ticketing
Support response times SLAs vary according to the agreed client requirements.
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels SLAs vary depending on the agreed client requirements. All support costs are factored into any monthly management charge. Support is managed by a central technical team; escalation routes will be provided.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Jarmany can provide any of the following elements to help you get started:

1) Initial scoping of requirements
2) Setup, deployment & testing
3) Service management
4) User training
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Clients can utilise various methods to extract data from the Azure platform. Further details can be found here:
https://docs.microsoft.com/en-us/azure/storage/common/storage-choose-data-transfer-solution?toc=%2fazure%2fstorage%2fblobs%2ftoc.json
https://go.microsoft.com/fwlink/?LinkID=398382
End-of-contract process Azure services are supplied on a pay-as-you-go basis unless longer-terms contracts are purchased.

At the end of the required period, all services are terminated and no further costs will apply.

Using the service

Using the service
Web browser interface Yes
Using the web interface Users can provision and deploy services through the web portal (https://portal.azure.com/).

All resources can be scaled to meet the client requirements through the web portal.
Web interface accessibility standard WCAG 2.1 AA or EN 301 549
Web interface accessibility testing N/A
API Yes
What users can and can't do using the API Microsoft provide service endpoints that support sets of HTTP operations (methods), which provide create, retrieve, update, or delete access to the service's resources.

See https://docs.microsoft.com/en-us/rest/api/ for further details.
API automation tools
  • Ansible
  • Chef
  • SaltStack
  • Terraform
  • Puppet
API documentation Yes
API documentation formats HTML
Command line interface Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
  • Other
Using the command line interface The Azure command-line interface (CLI) is Microsoft's cross-platform command-line experience for managing Azure resources. The Azure CLI is easy to get started with, and best used for building automation scripts that work with the Azure Resource Manager

Scaling

Scaling
Scaling available Yes
Scaling type
  • Automatic
  • Manual
Independence of resources Services run on public clouds which operate at a global scale.
Usage notifications Yes
Usage reporting
  • API
  • Email

Analytics

Analytics
Infrastructure or application metrics Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Microsoft Azure

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
Backup and recovery Yes
What’s backed up
  • All data (in databases, files, blobs etc)
  • Service configuration
  • Virtual machine OS & data disks
Backup controls Users can schedule or perform manual backups through the portal or by using 3rd party backup software.
Datacentre setup
  • Multiple datacentres with disaster recovery
  • Multiple datacentres
  • Single datacentre with multiple copies
  • Single datacentre
Scheduling backups Users schedule backups through a web interface
Backup recovery
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network Network security groups are used to filter network traffic to and from Azure resources in an Azure virtual network with a network security group. A network security group contains security rules that allow or deny inbound network traffic to, or outbound network traffic from, several types of Azure resources

https://docs.microsoft.com/en-us/azure/virtual-network/security-overview

Availability and resilience

Availability and resilience
Guaranteed availability See Azure service level agreements here: https://azure.microsoft.com/en-gb/support/legal/sla/summary/
Approach to resilience Azure is built upon a global infrastructure. See the following for more details: https://azure.microsoft.com/en-us/global-infrastructure/
Outage reporting Users can find Azure status reports at the following link: https://azure.microsoft.com/en-gb/status/

Identity and authentication

Identity and authentication
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication Azure Active Directory is Microsoft’s multi-tenant cloud based directory and identity management service. Azure-AD provides an affordable, easy to use solution to give employees and business partners single sign-on (SSO) access to thousands of cloud SaaS Applications like Office365, Salesforce.com, DropBox, and Concur. For application developers, Azure-AD lets you focus on building your application by making it fast and simple to integrate with a world class identity management solution used by millions of organizations. Azure-AD also includes a full suite of identity management capabilities including multi-factor authentication, device registration, self-service password management, self-service group management, privileged account management.

https://docs.microsoft.com/en-us/azure/active-directory/active-directory-whatis
Access restrictions in management interfaces and support channels Azure-AD can designate separate administrators to serve different functions. These administrators will have access to features in the Azure portal and, depending on their role, will be able to create or edit users, assign administrative roles to others, reset user passwords, manage user-licenses, and manage domains, among other things. A user who is assigned an admin role will have the same permissions across all of the cloud services that your organization has subscribed to, regardless of whether you assign the role in the Office365 portal, or in the Azure classic-portal, or by using the Azure-AD module for Windows PowerShell.

https://docs.microsoft.com/en-us/azure/active-directory/active-directory-assign-admin-roles
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through Dedicated device on a segregated network (providers own provision)

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users receive audit information on a regular basis
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BM Trada
ISO/IEC 27001 accreditation date 17/12/2018
What the ISO/IEC 27001 doesn’t cover Jarmany's ISO27001 certificate covers the full breadth of services that we deliver. Details on Microsoft's ISO27001 certificate can be found at the following link:
https://www.microsoft.com/en-us/trustcenter/compliance/iso-iec-27001
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes An Information Security Management Program has been established to enable Microsoft Azure to maintain and improve its management system for information security. Through establishment of the ISMS, Azure plans for and manages protection of its assets to acceptable security levels based on defined risk management processes. In addition, Azure monitors the ISMS and the effectiveness of controls in maintaining the confidentiality, integrity and availability of assets to continuously improve information security.

The ISMS framework encompasses industry best-practices for information security and privacy. The ISMS has been documented and communicated in a customer-facing Information Security Policy, which can be made available upon request (customers and prospective customers must have a signed NDA or equivalent in place to receive a copy).

Microsoft Azure performs annual ISMS reviews, the results of which are reviewed by management. This involves monitoring ongoing effectiveness and improvement of the ISMS control environment by reviewing security issues, audit results, and monitoring status, and by planning and tracking necessary corrective actions.

For more information please see the following links:
https://aka.ms/iso27001-backgrounder
https://www.microsoft.com/en-us/TrustCenter/Compliance/ISO-IEC-27001

Jarmany is also certified to the ISO/IEC 27001:2013 standard. Please see the following link to download our certificate:
https://jarmany.com/media/1257/jarmany-ltd-isms-2018-01.pdf

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Azure has developed formal standard operating procedures (SOPs) governing the change management process. These SOPs cover both software development and hardware change and release management, and are consistent with established regulatory guidelines including ISO 27001, SOC 1 / SOC 2, NIST 800-53, and others.

Microsoft also uses Operational Security Assurance (OSA), a framework that incorporates the knowledge gained through a variety of capabilities that are unique to Microsoft including the Microsoft Security Development Lifecycle (SDL), the Microsoft Security Response Center program, and deep awareness of the cybersecurity threat landscape.
Please see https://www.microsoft.com/en-us/SDL/OperationalSecurityAssurance and https://www.microsoft.com/en-us/sdl
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach When providing the Antimalware solution for Virtual Machines, Azure is responsible for ensuring the service is highly available, definitions are updated regularly, that configuration through the Azure Management Portal is effective and that the software detects and protects against known types of malicious software. MCIO-managed hosts in the scope boundary are scanned to validate anti-virus clients are installed and current signature-definition files exist.

Vulnerability scans are performed on a quarterly basis at a minimum. Microsoft Azure contracts with independent assessors to perform penetration testing of the Microsoft Azure boundary.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Microsoft Azure employs sophisticated software-defined service instrumentation and monitoring that integrates at the component or server level, the datacenter edge, our network backbone, Internet exchange sites, and at the real or simulated user level, providing visibility when a service disruption is occurring and pinpointing its cause.

Proactive monitoring continuously measures the performance of key subsystems of the Microsoft Azure services platform against the established boundaries for acceptable service performance and availability. When a threshold is reached or an irregular event occurs, the monitoring system generates warnings so that operations staff can address the threshold or event.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Microsoft has developed robust processes to facilitate a coordinated response to incidents.
• Identification – System and security alerts may be harvested, correlated, and analyzed.
• Containment – The escalation team evaluates the scope and impact of an incident.
• Eradication – The escalation team eradicates any damage caused by the security breach, identifies root cause for why the security issue occurred.
• Recovery – During recovery, software or configuration updates are applied to the system and services are returned to a full working capacity.
• Lessons Learned – Each security incident is analyzed to protect against future reoccurrence.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart Yes
Who implements virtualisation Third-party
Third-party virtualisation provider Microsoft
How shared infrastructure is kept separate See the following link for details:
https://docs.microsoft.com/en-us/azure/security/azure-protection-of-customer-data

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes
Description of energy efficient datacentres Details can be found at the following links:
https://download.microsoft.com/download/6/8/F/68F6C057-7ED4-440C-81A9-E289AACFB3DA/DublinDataCentreCasestudy_FINAL.pdf
https://www.datacenterdynamics.com/news/microsoft-signs-eu-code-of-conduct-for-data-centers-and-targets-pue-of-less-than-12-2/
https://blogs.microsoft.com/on-the-issues/2018/05/17/microsoft-cloud-delivers-when-it-comes-to-energy-efficiency-and-carbon-emission-reductions-study-finds/

Pricing

Pricing
Price £0.01 per virtual machine
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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