Thoughtworks Limited

Cloud Project Delivery

Practical partnership and advice to allow you to rapidly deliver your cloud based services. We apply agile and CD approaches to enable fast, frequent, high-quality software deployments, based on user needs and data-driven decisions.

Thoughtworks works side-by-side with your people so they are the ultimate owners of the delivered service.

Features

  • Value-stream mapping to identify and prioritise process and technical bottlenecks
  • Team capability review and enablement plan to grow capability
  • Automated testing and deployment strategy
  • Evolutionary architecture enables incremental change in an architecture over time
  • Sharing our experience in UX, development, delivery, and test tools
  • Extensive experience of development and delivery across multiple cloud platforms
  • Data is continually collected and analysed to allow data-driven approaches
  • Pairing of roles for rapid knowledge and skills transfer
  • Assistance in building cross-skilled autonomous teams, for rapid high-quality development
  • Using lightweight governance to keep teams aligned with management goals

Benefits

  • Partnership model ensures fast onboarding and rapid knowledge transfer
  • Agile teams using fast feedback loops deliver quality products/services
  • Test-driven Development to assure software is robust and easily maintained
  • Thorough testing allows for rapid delivery ensuring fast feedback cycles
  • Removing process bottlenecks improves delivery speed and reduces waste
  • User focus ensures teams are building the right thing
  • Data-driven approaches allow for user experimentation and validated decisions
  • Continuous Delivery lowers risk and reduces the cost of change
  • Evolutionary architecture adds future-proofing by avoiding lock-in to particular choices
  • Approaches are validated by research from Google’s DORA group

Pricing

£470 to £1,810 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@thoughtworks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 2 4 1 6 8 5 8 8 6 2 9 3 5 7

Contact

Thoughtworks Limited Piers Evans
Telephone: 07392 122626
Email: bidteam@thoughtworks.com

Planning

Planning service
Yes
How the planning service works
At ThoughtWorks, we begin with an inception where all the stakeholders define a shared understanding of the project scope, constraints, measures of success and communications strategies.

The outcomes of each session are documented and then played back at a showcase to validate the decisions.

The knowledge from the sessions will then be used to create a prioritised plan ensuring the areas of greatest value and/or risk are resolved early.

The planning phase will confirm all the required access to systems and people to ensure work can proceed productively.

ThoughtWorks prefers working collaboratively with our clients and so where possible we will pair with client teams so that we can share knowledge and experience. This delivers rapid realisation of benefits and sets up the capability to sustain the outcomes for the long term.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
ThoughtWorks philosophy is to partner with our clients and build their own capability by collaborating through the delivery.

Our normal delivery model is to pair client people with ThoughtWorks in similar roles so that they can collaborate benefiting each other through their shared experience and domain knowledge.

This can be supported by other formal and informal methods, eg., workshops, literature, and “bite size” zoom sessions.

The goal is to leave the team with the knowledge, experience and confidence to continue the evolution of the system at the conclusion of our engagement.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The setup will establish a repeatable process for the roles required to both initiate the work and sustain the outcomes.

Detailed On and Off-boarding checklists will allow smooth transition of people into the roles and responsibilities of the undertaking.

A knowledge repository will be established so learnings can be preserved and the decision making process can be understood. This is especially important due to the rapid evolution of cloud services. Knowing the factors considered for key decision points will support the efficient evolution of the environment.

ThoughtWorks has deep knowledge of service delivery providing some of the leading methodologies utilised by the industry. Our focus is to minimise risk by delivering change in small steps each with incremental benefits. This validates the strategy early in the engagement and avoids the risks of “big bang” releases.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We advocate for quality by incorporating it into all stages of the agile software development lifecycle and making it the responsibility of the whole delivery team. Our approach to cloud migrations makes extensive use of automation both for technical migration steps and for testing.

Our Quality Analysts participate in collaborative, cross-functional teams. They are part of the development process from very early on, analysing requirements, encouraging a testing mindset during development where teams understand how best to test their work, highlighting risks early, assuring quality by testing throughout development and monitoring once in production. These frequent touch points between QA and developers allow teams to react to defects quickly and make changes while implementation is still fresh.

Beyond the usual functional quality assurance, we provide performance testing (often coupled with zero downtime tests), security testing, data migration testing, operational testing, and chaos engineering / resiliency testing. Based on your non-functional requirements we could help you build the appropriate tests to help assure that your service is behaving as it should.

Finally, we ensure services and systems are highly observable and well monitored in order that any uncaught or operational issues can be detected in the live service.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We are happy to support services that we
have helped deliver on the cloud, via this service or via our Managed Cloud Services offering, also available in GCloud12.

Service scope

Service constraints
This is a consultancy service intended to help buyers optimise their experience with cloud based project delivery.

Therefore our service is relatively free of constraints and is guided almost entirely by your needs.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
This is a consultancy service intended to help buyers deliver their cloud based services. Therefore we will support you through collaborative working, most often on-site, with your staff.
All accounts are supported by an account manager and are staffed with engineers with the appropriate skills and experience to suit your needs.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£470 to £1,810 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@thoughtworks.com. Tell them what format you need. It will help if you say what assistive technology you use.