edgeNEXUS

Application firewall WAF

The edgeNEXUS WAF Web Application Firewall offers comprehensive but easy to configure protection for web applications. (Including DDoD)

Stand alone or integrated into the edgeNEXUS loadbalancer and available on Azure, AWS, VMware, Hyper-v or as an HPE supported Appliance.

Features

  • Intelligent Load balancing - Fastest, Least connections, round robin
  • Application Acceleration - Compression, caching, connection pooling
  • Traffic management - Rules that modify requests and responses
  • Advanced l4, L7, TCP/UDP, DNS, HTTP, HTTPS, IMAP, SMTP etc
  • Realtime and historical performance stats
  • Application templates for many apps inc Exchange, skype, Oracle, sharepoint
  • Easy SSL offload and cert management
  • WAF Web application firewall
  • GSLB - Multi datacenter and Hybrid cloud load balancing
  • Pre authentication and SSO to enhance application security

Benefits

  • High Availability
  • Enhanced application security
  • Enhanced Application performance
  • Enhanced application scalability
  • Better visibility in the application
  • Better end user experiance
  • Easy to manage
  • Easy Tool to solve application delivery problems

Pricing

£1495 per virtual machine per year

Service documents

Framework

G-Cloud 11

Service ID

1 2 3 1 7 7 4 9 4 5 2 9 3 3 9

Contact

edgeNEXUS

Greg Howett

0808 1645876

ghowett@edgenexus.io

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
No
System requirements
Any Virtualisation platform or cloud i.e. Azure, AWS, Hyper-v, VMware

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA 4h
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Via the website
Web chat accessibility testing
None
Onsite support
Onsite support
Support levels
We offer 2 levels of support: Standard and premium. premium is 24x7 where as standard is Uk working hours.

Our Hardware solutions are supported onsite by HPE. We can offer 4h onsite 24x7 - 7 days a week.

Both include software updates. More details are available on the website
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We have an online demo test drive environment with a tutorial and video training. We have comprehensive searchable user guides. Application templates make it easy to configure for specific application such as Microsoft Exchange or Skye.
We will support new users via phone, remote access such as gotomeeting and onsite. Onsite training and training in our office is also available as well as consultancy for more advance migration over to our solutions.
We offer free migration from other products such as A10, f5 networks, Netscaler, Microsoft TMG and cisco ACE
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
The configuration file can be downloaded via the web interface or REST API
End-of-contract process
The contract terminates, there are no additional costs.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None
Service interface
No
API
Yes
What users can and can't do using the API
100% of the features can be controlled and access by the REST API
Its fully documents and described on swaggerhub.com
API documentation
Yes
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
The product is fully customisable. The product can run custom created user defined health checks. In addition it can support 3rd party application running as docker containers.

Scaling

Independence of resources
Each customer gets their own instance

Analytics

Service usage metrics
Yes
Metrics types
Yes, Full metrics - real time, graphical and historical. Includes connection information and rates, HTTP requests and responses as well as CPU, Network and disk
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
There is no data generated. Config files and logs can be extracted via the API or Web interface
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Onsite hardware support is 4h onsite. A refund may be given if this is not met.
For Cloud such as Azure or AWS they offer in excess of 99.9% uptime
Approach to resilience
Software and appliances can be clustered with automatic failover.
Outage reporting
API
Email Alerts
SNMP
Via the GUI

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Seperate Network interfaces, Restricted IP ranges.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We are a security company and follow strict internal processes. Its a top priority
Information security policies and processes
We follow PCI-DSS, All external system are protects to OWASP. All security related policies are signed of by the Managing director.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All software changes follow a strict testing process
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Any urgent or Critical issues are worked on immediately with the aim of getting a patch released as soon as possible. Threat information is found online and via email alerts
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Open source security tools, rapid response
Incident management type
Supplier-defined controls
Incident management approach
Incidents are reported via phone or email and are logged into our system that can provide reports

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1495 per virtual machine per year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
30 day trial fully featured as a virtual appliance
Testdrive available via Microsoft Azure
Link to free trial
https://www.edgenexus.io/test-drive/

Service documents

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