Mozaic-Services Limited

Cloud Broker and Automation

This service builds a Cloud Broker capability to manage your Cloud Estate. We enable your process and service owners develop user stories, design process, governance structures and automate tooling for the following areas of Cloud Management: Provisioning, Governance & Compliance, Cloud Optimisation and Integration with existing core Service Management capabilities.

Features

  • Design and Build of your Cloud Broker capabilities.
  • Integration with your current Service Management processes, governance and organisation.
  • Defined user stories, processes and tooling automation for Cloud management
  • Scope includes: Provisioning, Governance & Compliance, Cloud Optimisation, and Integration.
  • Introduction of a DevOps culture within your organisation.
  • Automation of Service Management processes within your selected tooling.
  • Use of Agile Scrum to drive pace and ownership.

Benefits

  • Accelerated delivery of Cloud Management and broker capabilities.
  • Automation of process to drive efficiencies.
  • Closer alignment of project and operational teams.
  • Increased organisational agility, whilst maintaining alignment of capacity and demand.
  • Full ownership of design by your organisation.
  • Defined financial benefits.

Pricing

£360 per person per day

Service documents

G-Cloud 10

122271129960554

Mozaic-Services Limited

Aileen Coull

+44 203 709 1625

aileen.coull@mozaic.net

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works The Mozaic Cloud Broker and Automation Service builds on your overarching plans to move to Cloud by ensuring that the capability to manage a Cloud estate with a diversity of supply chain providers is grounded in ‘Cloud First’ principles.

We help buyers look in detail at the following areas of their Cloud Service provision and how best to deliver a fully automated broker solution:

1. Provisioning of services: Request Fulfilment, Service Catalogue
2. Governance & Compliance: Supplier Management, Information Security, Access Management and Accreditation
3. Cloud Optimisation: Service Portfolio, Capacity, Demand, Availability and Financial Management
4. Integration with Core Infrastructure Management: Incident, Problem, Change, Service and Configuration Management.

There are two phases to our implementation service:

• Getting Started – a rapid assessment and planning discovery phase
• Design and Delivery – establishing an agile approach to design and delivery planning for your Cloud Broker and Automation solution.

Capitalising on our wealth of experience in Cloud Broking and Automated tooling deployment, we will ensure that your ability to support a Cloud Based Enterprise is delivered, driving maximum benefit in terms of cost, agility and operational excellence.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Our service does not have any constraints.

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Support levels N/A

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £360 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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