On-Demand Document Generation

Produce professional-looking Employee, Recruiting and Payroll Documents within minutes with data from SAP and SAP SuccessFactors Employee Central and Recruiting. Access, generate and route your documents and letters anytime directly from your SAP SuccessFactors homepage with Strato’s smart self-service widgets. Publishing your documents and letters has never been this easy!


  • Highly Customisable Documents
  • Conditional Logic
  • Self-Service Widgets
  • Secure Access
  • Hypbrid data exchange to SAP/HCM and SuccessFactors
  • Document storage management
  • Electronic signature


  • Reduce document creation & distribution time
  • Route your documents using a signature workflow
  • Get data fields from hybrid sources
  • Access your documents from multiple devices
  • Create and distribute in multiple languages
  • Add conditional logic & filters


£20 to £26 a person a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at fschiek@spinifexit.com. Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 12

Service ID

1 2 1 1 6 8 0 5 1 3 8 6 8 7 5


SpinifexIT Frank Schiek
Telephone: +491713361995
Email: fschiek@spinifexit.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
SuccessFactors and/or SAP/HCM
Cloud deployment model
  • Private cloud
  • Hybrid cloud
Service constraints
No constraints
System requirements
SuccessFactors or SAP/HCM

User support

Email or online ticketing support
Email or online ticketing
Support response times
2 hours
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Onsite support
Support levels
Urgent - 2 working hours resp.time - 8 hours resolution time
High - 2 working hours resp. time - 2 business days resolution time
Normal - 8 working hours resp. time - 5 business days resolution time
Low - 24 working hours resp. time - 10 business days resolution time
Support available to third parties

Onboarding and offboarding

Getting started
- onsite training
- online training
- user documentation on product platform
Service documentation
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Customer access to intranet / function based documentation
End-of-contract data extraction
No data storage in the cloud, only in the used application
End-of-contract process
Price includes full product access and product support during the product lifecycle.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
No differences
Service interface
What users can and can't do using the API
Data exchange to and from SAP/HCM to SuccessFactors and vice versa
API documentation
API sandbox or test environment
Customisation available
Description of customisation
Documents can fully costomized in the system
Workflow services from SuccessFactors can be used to connect to Strato documents
electronic signature can be used
condition formatting possible
get data fields from a hybrid world (SuccessFactors and SAP/HCM)


Independence of resources
Own cloud service for each customer


Service usage metrics


Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
Other data at rest protection approach
Hosted by third party from SAP or Amazon Web Service
Data sanitisation process
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
There is no need to export data. Data can be get directly from SuccessFactors and / or SAP/HCM
Data export formats
Other data export formats
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Depends on the SLA of third-pary-hosting service
Approach to resilience
Depends to service resilient of third-party
Outage reporting
Depends to third-party service report

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Username or password
  • Other
Other user authentication
Dependent to the service it is customized and used in SAP SuccessFactors
Access restrictions in management interfaces and support channels
User based
Access restriction testing frequency
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications
Any other security certifications
SAP security service

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
Other security governance standards
SAP certified standard
Information security policies and processes
SAP standard

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Depends to our SLA description and support tickets raised by the customer
Vulnerability management type
Vulnerability management approach
Monthly support patches, tickets raised by Partners and Customers
Protective monitoring type
Protective monitoring approach
Within our SLA's we provide monthly support packages. Data protection is not in scope as we don't store custom data in the cloud. This is managed within the SAP application.
Incident management type
Incident management approach
Incidents are raised by our Partners and customers and fixed within the monthly support packages

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks


£20 to £26 a person a year
Discount for educational organisations
Free trial available
Description of free trial
Full suite for proof of concept phase

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at fschiek@spinifexit.com. Tell them what format you need. It will help if you say what assistive technology you use.