CW Squared Ltd

Telecom Expense Management

Our Telecom Expense Management (TEM) service involves the analysis of telecom service orders, inventory, bills and disputes; in order to reduce telecom spend. It includes services across your entire telecom lifecycle, from initial orders to ongoing management and contract terms, including auditing, inventory, project management, trouble ticketing and escalation management.

Features

  • Cloud expense management
  • Mobile lifecycle management
  • Telecom expense management
  • Cost reduction services
  • Bill payment
  • Trouble ticket and escalation management
  • Moves/adds/changes/disconnects
  • Telecom auditing and inventory creation
  • Telecom project management
  • Zoom and Microsoft Teams included

Benefits

  • Savings of up-to 25% of telecom spend via no-risk audit
  • Measurable ROI can be delivered in three months
  • Complete, unified platform to manage network and mobile communications
  • Cost savings and staff augmentation can be implemented in 2-weeks

Pricing

£425 a person

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at public.sector@cw-squared.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 1 9 2 0 5 2 4 2 3 9 3 5 5 5

Contact

CW Squared Ltd Public Sector team
Telephone: 020 7167 4349
Email: public.sector@cw-squared.co.uk

Planning

Planning service
Yes
How the planning service works
CW Squared specialises in driving down communications operating costs, using proprietary methods and tools to meet each customer's unique needs. Using in-depth analysis methods, we agree the target areas for cost remediation and include the required planning services in our final proposal to realise stated outcomes.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We align our migration and training services to the final proposal.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
CW Squared specialises in driving down communications operating costs, using proprietary methods and tools to meet each customer's unique needs. Using in-depth analysis methods, we agree the target areas for cost remediation and include the required planning services in our final proposal to realise stated outcomes. These can include both technology and commercial services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
CW Squared specialises in driving down communications operating costs, using proprietary methods and tools to meet each customer's unique needs. We agree with the customer on target KPIs which provide visibility against future performance.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
As per customer requirement

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Cloud

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£425 a person
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at public.sector@cw-squared.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.