Docker, the world’s leading software container platform, is used to run and manage apps in isolated containers for better compute density and increased reliability and flexibility in software. It is used to build agile pipelines to ship new features faster and more securely on both Linux and Windows.
- The world's most used software container platform.
- Integrates with existing platforms and processes for storage, networking etc.
- Highly scaleable, highly resilient.
- An integrated, tested and certified platform for apps.
- Runs on certified enterprise Linux or Windows.
- Self-healing application deployments with rolling application updates.
- End-to-end security model with secrets management, signing and scanning.
- Multi-tenant with granular Role Based Access Control integration.
- Lowers cost through server consolidation.
- Increases availability through managed high availability.
- Reduces lock-in on hardware or operating system through easy portability.
- Reduces recruitment issues as the most used platform for DevOps.
- Reduces cost of administration with role based access and LDAP/AD.
- Reduces complexity of administration with a single web admin tool.
£652 per server per year
- Education pricing available
|How the planning service works||System architects and designers will work with your team to understand your container requirements, to design system architectures and to plan deployments. Planning can be undertaken on site or remotely. Our service is charged at a daily rate of £950.|
|Planning service works with specific services||No|
|Training service provided||Yes|
|How the training service works||Docker prodives two separate training courses and a combined course. Docker Fundamentals is a 2 day classroom based course for up to 20 students. It costs £15,600 plus travel and expenses. Docker Enterprise Operations is a 2 day classroom based course for up to 20 students. It costs £20,817 plus travel and expenses. The combined Fundamentals & Enterprise Operations Bundle, a 4 day classroom course for up to 20 students, is available for £31,252 plus travel and expenses.|
|Training is tied to specific services||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||Our consultants have assisted with migrations to and from public cloud providers such as AWS and Azure as well as with private cloud providers. Docker Enterprise is also available as pre-built image on AWS and Azure. If required we can produce a custom image to suit your requirements. We will work with your team to identify the best sizing of cloud services and to plan the migration for minimal disruption. Set up and migration services can be undertaken on site or remotely. This service is charged at a daily rate of £950.|
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||No|
|Security testing service||Yes|
|Security testing type||
|Accredited security testers||No|
|Certified Professional (CCP) risk analysts||No|
|Ongoing support service||Yes|
|Types of service supported||
|How the support service works||Support issues can be raised by phone, email or, preferably, on-line via the Docker Support Portal. All issues are recorded in the Support Portal. When adding an issue, the user is asked to clarify the priority, the exact product, the subject of the issue and a more detailed description. The portal will search the knowledge base and will offer any potential solution. A support dump, available from the Docker daemon, is requested. An email will always be generated to confirm receipt of the issue. As support is provided, details will be added to the issue on the portal. When the issue is resolved the user will be invited to close the case but it can always be re-opened if further problems arise.|
|Service constraints||Remote support only. Only email, telephone and web based support is available.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Docker Enterprise support is provided on two levels: Business Day and Business Critical. Business Day support operates Monday through Friday, 6am to 6pm localtime and can be reached by phone or email. 4 authorised contacts can make any number of support requests. Business Critical support operates Monday through Friday, 6am to 6pm localtime but 24x7x365 for priority 1 issues. It can be reached by phone or email by 8 authorsided contacts an unlimited number of times. Priority 1 issues are when the service is down or unavailable with no available work-around and has a 2 hour response SLA.|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||No|
|Support levels||Docker Enterprise is available with three levels of support: Basic, Standard and Advanced. Basic support costs £652 per server per year for Business Day Support and £1,304 per server per year for Business Critical Support. Standard support costs £1,304 per server per year for Business Day Support and £2,609 per server per year for Business Critical Support. Advanced support costs £1,739 per server per year for Business Day Support and £3,043 per server per year for Business Critical Support. A cloud support engineer can be provided on a daily basis at £950 per day.|
|Supplier type||Reseller providing extra support|
|Organisation whose services are being resold||Docker Inc|
|Staff security clearance||Other security clearance|
|Government security clearance||Baseline Personnel Security Standard (BPSS)|
|Price||£652 per server per year|
|Discount for educational organisations||Yes|
|Pricing document||View uploaded document|
|Skills Framework for the Information Age rate card||View uploaded document|
|Service definition document||View uploaded document|
|Terms and conditions document||View uploaded document|