Quru Limited

Docker Enterprise

Docker, the world’s leading software container platform, is used to run and manage apps in isolated containers for better compute density and increased reliability and flexibility in software. It is used to build agile pipelines to ship new features faster and more securely on both Linux and Windows.

Features

  • The world's most used software container platform.
  • Integrates with existing platforms and processes for storage, networking etc.
  • Highly scaleable, highly resilient.
  • An integrated, tested and certified platform for apps.
  • Runs on certified enterprise Linux or Windows.
  • Self-healing application deployments with rolling application updates.
  • End-to-end security model with secrets management, signing and scanning.
  • Multi-tenant with granular Role Based Access Control integration.

Benefits

  • Lowers cost through server consolidation.
  • Increases availability through managed high availability.
  • Reduces lock-in on hardware or operating system through easy portability.
  • Reduces recruitment issues as the most used platform for DevOps.
  • Reduces cost of administration with role based access and LDAP/AD.
  • Reduces complexity of administration with a single web admin tool.

Pricing

£652 per server per year

  • Education pricing available

Service documents

G-Cloud 9

117411238842532

Quru Limited

Robin Porter

02071602888

sales@quru.com

Planning

Planning
Planning service Yes
How the planning service works System architects and designers will work with your team to understand your container requirements, to design system architectures and to plan deployments. Planning can be undertaken on site or remotely. Our service is charged at a daily rate of £950.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Docker prodives two separate training courses and a combined course.
Docker Fundamentals is a 2 day classroom based course for up to 20 students. It costs £15,600 plus travel and expenses.
Docker Enterprise Operations is a 2 day classroom based course for up to 20 students. It costs £20,817 plus travel and expenses.
The combined Fundamentals & Enterprise Operations Bundle, a 4 day classroom course for up to 20 students, is available for £31,252 plus travel and expenses.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Our consultants have assisted with migrations to and from public cloud providers such as AWS and Azure as well as with private cloud providers. Docker Enterprise is also available as pre-built image on AWS and Azure. If required we can produce a custom image to suit your requirements. We will work with your team to identify the best sizing of cloud services and to plan the migration for minimal disruption. Set up and migration services can be undertaken on site or remotely. This service is charged at a daily rate of £950.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security testing service Yes
Security testing type
  • IT Health Checks
  • Risk analysis
Accredited security testers No
Certified Professional (CCP) risk analysts No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Support issues can be raised by phone, email or, preferably, on-line via the Docker Support Portal. All issues are recorded in the Support Portal. When adding an issue, the user is asked to clarify the priority, the exact product, the subject of the issue and a more detailed description. The portal will search the knowledge base and will offer any potential solution. A support dump, available from the Docker daemon, is requested. An email will always be generated to confirm receipt of the issue. As support is provided, details will be added to the issue on the portal. When the issue is resolved the user will be invited to close the case but it can always be re-opened if further problems arise.

Service scope

Service scope
Service constraints Remote support only.
Only email, telephone and web based support is available.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Docker Enterprise support is provided on two levels: Business Day and Business Critical.
Business Day support operates Monday through Friday, 6am to 6pm localtime and can be reached by phone or email. 4 authorised contacts can make any number of support requests.
Business Critical support operates Monday through Friday, 6am to 6pm localtime but 24x7x365 for priority 1 issues. It can be reached by phone or email by 8 authorsided contacts an unlimited number of times. Priority 1 issues are when the service is down or unavailable with no available work-around and has a 2 hour response SLA.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Docker Enterprise is available with three levels of support: Basic, Standard and Advanced.
Basic support costs £652 per server per year for Business Day Support and £1,304 per server per year for Business Critical Support.
Standard support costs £1,304 per server per year for Business Day Support and £2,609 per server per year for Business Critical Support.
Advanced support costs £1,739 per server per year for Business Day Support and £3,043 per server per year for Business Critical Support.
A cloud support engineer can be provided on a daily basis at £950 per day.

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Docker Inc

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Pricing

Pricing
Price £652 per server per year
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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