Northgate Public Services UK Limited
NPS Transact - Eligibility and Assessment
Enables public sector organisations to accept, assess and resolve applications for any award, grant, concession or licence, in line with their legislative requirements and end-to-end business lifecycles.
Clients can enter the rules to assess an application or claim. Citizens can then make their applications online through a tailored public website.
- Accept, assess, resolve applications for awards, grants, concessions or licences.
- Full lifecycle for each claim from creation to completion.
- Rules based calculation engine.
- Assisted interview for online capture of applications/changes of circumstance.
- Public self-service website and back-office. Digital by default.
- Integral workflow, allocates work / tasks to users / stakeholders.
- Integral document management store or optionally integration with corporate EDMS.
- Outbound communications by email, SMS, letter.
- Management reporting: standard reports supplemented by ad-hoc reporting tool.
- System administration: configurable including reference data management and job scheduling.
- Shared cloud offering connectitivity over PSN.
- Digital by default: assisted approach for hard to reach citizens.
- Self-serve for applicants.
- Operational efficiencies by automated processes and notifications.
- Secure, accredited platform.