Drupal support and Drupal upgrades
ISO27001 Drupal 7, 8 and 9 support and Drupal CMS migration. Helping with Drupal content management system optimisation, upgrades, maintenance, hosting, Drupal security patching, development, training and 24/7/365 support. Drupal migrations: S8080 assist with pre-migration transition planning, Drupal code reviews, security, accessibility, usability and GDPR audits of existing websites/digital services.
Features
- Drupal consultancy, digital services and websites
- Drupal 7 and Drupal 8/9 CMS development, deployment and configuration
- Drupal migration and Drupal upgrades - open standards
- Drupal security hardening and patching
- Mobile optimised Drupal templates
- Drupal mobile and web browser site admin and editing
- Drupal content versioning, audit and rollback
- Powerful search options including Apache Solr, Funnelback and Elasticsearch
- Drupal UK cloud hosting options, fully managed, public or private
- Drupal multilingual publishing and Welsh Language Standards compliant
Benefits
- IA, user centred design, user testing and Alpha rapid prototyping
- Drupal has no vendor tie-in and no licence fees
- Complex Drupal back-office and CRM Drupal integrations, with single sign-on
- ISO 27001 certified and ISO 9001 certified Drupal support
- Cyber Essentials and Cyber Essentials Plus certified Drupal support
- 24/7/365 support with direct Drupal developer access
- Drupal accessibility testing to WCAG 2.1 AAA
- Clients include No.10, ministerial departments, emergency services, local authority, education
- UK based agency, Drupal team and hosting provision. No contractors
- Anti DDOS measures and PEN testing options
Pricing
£620 to £770 a person a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
1 1 6 1 9 2 7 9 6 5 5 7 6 7 6
Contact
S8080 Limited
Christopher Cowell
Telephone: 01792 398266
Email: chris@s8080.com
Planning
- Planning service
- Yes
- How the planning service works
-
During your shortlisting process, we will provide you with a detailed method statement and accurate costs specific to your project requirements and, if required, the hosting requirements.
The stages correspond to those in the Government Digital Service's Service Manual and Digital Service Standard.
Once we begin working together, we can assist with all aspects of planning for your new system, including:
• Technical alignment meetings with your other service providers and internal IT team
• Cloud strategy, business analysis, and stakeholder requirements
• User research
• Content audit and inventory
• GDPR Privacy Impact Assessment (PIA) and GDPR data/processing audit
• Migration strategy
• Information architecture
• Technical and security architecture (ISO27001)
• Hosting planning, server configuration, and hardening
• Prototyping, user journeys, and solution design
• User testing planning
• Platform recommendations
• Training and user documentation - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Drupal cloud-based CMS and digital services
- Rackspace fully managed hosting
- UKCloud Enterprise Compute Cloud hosting
- Microsoft Azure fully managed hosting
Training
- Training service provided
- Yes
- How the training service works
-
Our training sessions for your CMS or digital service typically last between half a day and a full day, depending on functionality. You will be trained by your S8080 project manager and the lead developer for your project. These two people will have been intimately involved in your project from inception and will have a detailed understanding of every aspect.
They will prepare easy to read, concise documentation for you and your team and also brief video tutorials for common tasks. These videos will always be available to you as 'reminders' for tasks that you may only perform occasionally.
We encourage a 'train the trainer' approach to keep your training costs low, and we'll typically train up to six members of your team in the session. If you'd like larger groups trained, we may split the training into several smaller groups to retain the ideal trainer/trainee ratios. - Training is tied to specific services
- Yes
- Services the training service works with
-
- Drupal cloud-based CMS and digital services
- Rackspace fully managed hosting
- UKCloud Enterprise Compute Cloud hosting
- Microsoft Azure fully managed hosting
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
S8080 assist with transition planning and can provide code review, GDPR, security, accessibility, and usability (UX) compliance audits of an existing Drupal website or digital service before helping you with migration.
If you'd like us to migrate or support a Drupal CMS, website or digital service that has been built by another provider, we will need to check a few things first to validate existing GDPR compliance, security, accessibility, and usability.
Once these checks have been made, we'll assist with any remedial technical, UX, GDPR or security actions.
We'll then be able to help with Drupal software setup, configuration, and optimisation, cloud hosting setup, incorporating branded accessible templates that work across different browsers and mobile devices.
Finally, if required, we can help you with your existing content; assisting with a content audit, mapping existing content to your new system and developing a migration plan.
Once live, we'll support you with Drupal maintenance, hosting, security patching, system hardening, upgrades, development, training and 24/7/365 monitoring. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Drupal cloud-based CMS and digital services
- Rackspace fully managed hosting
- UKCloud Enterprise Compute Cloud hosting
- Microsoft Azure fully managed hosting
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
S8080 are ISO9001 Quality Standard and ISO27001 Information Security Standard certified.
We also hold Cyber Essentials and Cyber Essentials Plus + certification.
We provide performance testing and QA to ensure your solution is production ready for release, including:
• Creative and brand adherence
• Functionality against specification, user stories and prototypes
• Browser version graceful degradation
• Validation and compliance
• Cross-browser and device compatibility
• Security and vulnerability scanning
• Accessibility testing up to level AAA (WCAG 2.1)
• Load testing – scaling, performance under stress and infrastructure redundancy testing
• Link checking
We can provide a manual test plan and scripts, in the form of test cases for UAT, based on the user stories, requirements and functional specification.
Also, if it's a requirement, your website / digital service can undergo online or lab-based user testing, and pan-disability user testing. Each testing team is made up of individuals who have different types of disabilities and all of whom use assistive technology to access computers.
We test to ensure accessibility for those people with:
• Blind
• Low vision
• Colour-blind
• Dyslexia
• Learning disabilities
• Mobility impairments
• Deaf
• Asperger’s
• Epilepsy
• Anxiety/Panic disorder
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
We provide 'office hours' or '24/7/365' support for cloud-based open source Drupal CMS and Umbraco CMS .
We support the followings:
• Drupal CMS and Umbraco CMS security patching
• Drupal CMS and Umbraco CMS application support
• Rackspace fully managed hosting
• UKCloud fully managed hosting
• Microsoft Azure fully managed hosting
Service scope
- Service constraints
- If you'd like us to migrate or support a CMS, website or digital service that has been built by another provider, we will need to check a few things first to validate existing GDPR compliance, security, accessibility and usability.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Support availability is 24/7 - 365 days a year. Support response times within 30 minutes, (but usually immediate).
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- Validation from web chat SaaS provider.
- Support levels
-
Together with a fully managed hosting provision, we offer two support options. Your S8080 technical project manager will be your single point of contact for the duration of your support, who will liaise with developers and engineers on your behalf.
• Standard Support
Work is billed to the nearest 10 minutes and charged at our standard rates with no surcharges. Support will be provided during office hours, Monday to Friday, 8.00 to 5.00pm. For extended cover, see our 24/7/365 support below. Support time can be used for absolutely anything, it's very flexible.
• 24/7/365 Support
For clients who demand an extended level of service. It’s 24 hours a day, seven days a week, 365 days a year and available as an addition to our Standard Support.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £620 to £770 a person a day
- Discount for educational organisations
- Yes