Netpremacy Limited

Google Workspace & Google Chrome Deployment & Migration Services via Netpremacy

Netpremacy has built a strategic cloud deployment and migration delivery model around meeting our customer's imperatives. This model is collaborative and capable of delivering high-quality, high-value cloud solution deployments. Services include strategic advice, readiness assessment, planning, business analysis, technical consultancy, project management and SaaS related integration services.

Features

  • G Suite account provisioning and configuration consultancy
  • Technical migration deployment consultancy
  • Change management and communications consultancy
  • Google cloud strategy and project management services
  • G Suite & Chrome pilot/trial cloud deployment consultancy
  • Implementations team with Security Clearance national vetting (SC) in place
  • Integration services relating to Google Cloud (GCP) and G-Suite (SaaS)
  • Testing and bespoke support consultancy
  • Business analysis and pre and post deployment survey consultancy
  • Implementation of third party SaaS offerings e.g. Cloudlock/AODocs/BetterCloud

Benefits

  • Discovery and project planning before commitment to buy full project
  • Trials/pilot programmes before committing to G Suite or Chrome licenses
  • Netpremacy can provide data migration offsite as an outsourced service
  • Tried and tested, successful deployment methodology for G Suite solutions
  • Fully accredited and certified consultants and product specialists
  • Business transformation, change management planning and delivery
  • G-Suite security and mobility advice and best practice guidance (NCSC)
  • Project plans and overall project management service
  • Line of business G Suite integration services (mail relays, etc.)
  • Communications planning, posters, templates, video library and more

Pricing

£300 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aeden@netpremacy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

1 1 2 5 9 6 0 5 4 4 2 2 7 3 8

Contact

Netpremacy Limited Andrew Eden
Telephone: 0113 366 2008
Email: aeden@netpremacy.com

Planning

Planning service
Yes
How the planning service works
Netpremacy has been a G Suite Premier Partner from the start of the reseller program. We have developed a customised planning and readiness approach to implementation of the cloud services we provide. Project delivery is typically split into technical and change management streams. Technical configurations and advice are reviewed at the outset as part of a Deployment Planning Workshop. Our technical deployment experts typically partner with the customers technical delivery team to work through the set up and data migration aspects. In parallel we assess organisational readiness and develop a customised communications plan and specific change management program including tailored training (onsite, remote, eLearning based) to meet the specifics of the customer's user base. Our qualified project managers interact with your internal PM's to manage a successful project delivery throughout.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • G Suite Basic, Business and Enterprise (including Google Vault)
  • Google Cloud Platform
  • Google Chrome Management & MDM
  • G Suite Marketplace Applications (Smartsheet, LucidChart/Press, etc.)
  • G Suite optional security solutions - BetterCloud and Cloudlock
  • AODocs Team Folders and Document Management (DMS)
  • Zendesk
  • RingCentral

Training

Training service provided
Yes
How the training service works
Remote or onsite training service. Provision of all training materials, ability to customise content according to customer requirements. Short video content creation and access to existing libraries of short training videos. eLearning portal customised for each customer and provided free of charge as part of your engagement with Netpremacy.
See separate listing - Netpremacy Training Services for more details
Training is tied to specific services
Yes
Services the training service works with
  • G-Suite
  • GCP
  • Zendesk
  • RingCentral
  • Lumapps
  • AODocs
  • Maps
  • Chrome

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Netpremacy has been a G Suite Premier Partner working with public sector since the inception of the UK program. We are used to setting up G Suite to work with some of the most stringent security requirements and configure in accordance with the NCSC guidelines for G Suite, providing full documentation of your configuration.
Netpremacy technical deployment team have also worked with all of the available G Suite migration tools, including the native GSMME, DMS, AppBridge and so on. We typically provide on premise set up and configuration with your team ready to deliver the required data migration or can offer an offsite, fully managed data migration service if preferred. Data migrations typically include, mail, calendar, contacts and fileshare data including SharePoint and other on premise repositories.
In addition we have worked on numerous G Suite to G Suite domain migrations where customers have integrated additional business services.
Our service is very much tailored to meet each customer's individual needs and our preference is to leave your team with the residual skills they will need in-house to take the solution forward.
We also offer Active Directory, Password and/or SSO advice and related services to integrate your various cloud directory services.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • G Suite Basic, Business and Enterprise (including Google Vault)
  • Google Cloud Platform
  • AODocs Team Folders and Document Management (DMS)
  • Zendesk
  • RingCentral

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We work with customers to advise on the best configurations of the chosen cloud based solutions we supply. This will often include bench-marking the solution for performance and quality assuring the implementation and configuration in accordance with recognised best practice guidance such as from NCSC and in accordance with the vendors own recommendations.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Configuration of G-Suite in accordance with NCSC principles
  • Configuration of GCP in accordance with NCSC principles
  • Existing customer GSuite security healthchecks
  • National Cyber Security Centre cloud principles

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Netpremacy offers an enhanced support service with direct access to Google Cloud, G Suite and SaaS accredited specialists. Certified to provide Customer Success Services approved by Google. As a G Suite Premier Partner we have direct access to Google technical and implementation staff to escalate any critical issues.
See Netpremacy Premium Reseller Cloud Support Services as a separate listing

Service scope

Service constraints
None that we are aware of.

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA Dependent
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Access to Netpremacy's Cloud Support Services is available by taking out an optional additional service contract and is listed separately from our deployment consultancy services.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Google G Suite & GCP, AODocs, Zendesk, RingCentral

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£300 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aeden@netpremacy.com. Tell them what format you need. It will help if you say what assistive technology you use.