Responsiv Unity Digital Enterprise Platform
A unified platform capable of delivering SOA integration, business process, API lifecycle management, operational decision management. Transforms and consolidates data making it accessible to websites, systems, and partners. Aggregation of real-time information from multiple sources driving maximum benefit from data assets. Assured integration with partners using secure identity access management.
- Full Enterprise Service Bus (ESB) Capability
- Over 100 integration connectors available out of the box
- Drag-and-drop no-code node deployments, graphical management console
- Native SNMP connectivity, Integration with your GIT repository
- Control of distributed nodes deployed across all cloud platforms
- Includes IBM Integration Bus v11 and IBM App Connect Professional
- Includes IBM Business Process Manager
- Includes IBM Operational Decision Manager (ODM)
- Includes IBM API Connect and IBM vDataPower
- Includes IBM Security Access Manager, IBM Security Identity Manager
- Quickly migrate your existing integrations to the cloud
- Lowers the cost of maintenance over point to point interfaces.
- Reusable implementations
- Enterprise-grade middleware capable of supporting organisations large and small
- A platform to develop loosely coupled architectures for SOA solutions
- Business users are able to create and manage business rules
- Ensure compliance with business rules and complex regulation.
- Seamless connection of on-premise and cloud applications
- Seamless integration with existing infrastructure management tooling using SNMP
- Easily create, assemble, manage, secure, scale and socialise your APIs.
£2200 per unit per month
Responsiv Solutions Ltd
+44 (0)7968 270895
|Software add-on or extension||No|
|Cloud deployment model||
|Email or online ticketing support||Yes, at extra cost|
|Support response times||
Depending on the severity of the request, Severity 1 = 4hrs to Severity 4 = 1 business day.
Normal support UK Business hours (08:30 to 17:00 Monday to Friday)
Extended hours and 7x24hrs support available at an additional cost.
We can also offer Responsiv Assist to answer questions that are not product defects. This is an additional cost item (see Responsiv Assist - Managed Services)
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
Included within the price for Production environments only
Severity 1 - Critical impact/service down:
Business critical functionality is inoperable or critical interface has failed. Condition requires an immediate solution.
Response: Within 4 hours
Severity 2 - Significant impact:
A service feature or function is severely restricted in its use or Client is in jeopardy of missing business deadlines.
Response: Within 4 business hours
Severity 3 - Minor impact:
Indicates the service or functionality is usable .
Response: Within 8 business hours
Severity 4 - Minimal impact:
An inquiry or non-technical request.
Response: Within 1 business day
On-site support provided as a Time & Materials basis and will be scoped and agreed before attending site
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||Onsite training and mentoring can be provide as required (charges apply).|
|End-of-contract data extraction||
This service does not store enterprise data
Configuration information and business process definitions can be extracted using open formats and industry standards for this product.
There are two options on the contract:
- At the end of the contract, it will auto-renew for the same period again
- At the end of the contract, it will terminate. You will no longer be able to use the service.
Using the service
|Web browser interface||Yes|
|Application to install||Yes|
|Compatible operating systems||Linux or Unix|
|Designed for use on mobile devices||No|
|Description of customisation||Using the provided tooling users can implement system to system integration and business processes|
|Independence of resources||Users will deploy Responsiv Unity on the cloud platform of their choice. The service available will be subject to the choice of cloud the client makes and whether the environment is running in dedicated, or multi-tenanted mode|
|Service usage metrics||Yes|
Process visibility (BPM)
Flows are monitored in real-time and information provided in SNMP format that can integrate to the clients SNMP-enabled monitoring platform.
Additionally Responsiv Unity can be integrated to the Responsiv Assist ServiceDesk so that exceptions can raise incidents in real-time.
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Security Clearance (SC)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||Yes|
|Datacentre security standards||Managed by a third party|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||
|Other data at rest protection approach||Responsiv Unity only manages data in transit. Where any in-flight data is stored suitable cryptographic controls can be implemented to prevent unauthorised access.|
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||A third-party destruction service|
Data importing and exporting
|Data export approach||This service does not store enterprise data Configuration information and business process definitions can be extracted using open formats and industry standards for this product.|
|Data export formats||CSV|
|Data import formats||CSV|
|Data protection between buyer and supplier networks||
|Other protection between networks||Responsiv Unity will run behind the buyers firewalls. If connectivity is required between networks Responsiv Unity is able to encrypt content not intended for public or unauthenticated viewing when transferring content over public networks using a suitable cryptographic protocol, such as HTTPS, SFTP, and FTPS|
|Data protection within supplier network||
|Other protection within supplier network||Responsiv Unity is designed to run behind the buyers firewalls. If connectivity is required between networks Responsiv Unity is able to encrypt content not intended for public or unauthenticated viewing when transferring content over public networks using a suitable cryptographic protocol, such as HTTPS, SFTP, and FTPS|
Availability and resilience
|Guaranteed availability||To be confirmed depending on the deployment of Responsiv Unity across the Buyer's hybrid cloud platform and the number of Unity nodes.|
|Approach to resilience||
Responsiv Unity will be deployed on a Buyer supplied cloud of their choice Overall resilience will rely heavily on the choice of platform.
Responsiv Unity can be deployed across multiple cloud instances and across multiple nodes to provide the required level of resilience. The Buyer will have to consider any cost implications.
Responsiv Unity has embedded a comprehensive set of SNMP functionality. We expect the Buyer will incorporate this functionality within their existing application performance management capability.
As Responsiv Unity will be hosted on the Buyer's chosen cloud platform any outage due to this will be out of scope.
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||Responsiv maintains individual role-based authorization of privileged accounts that is subject to regular validation. A privileged account is a duly authorized Responsiv user identity with administrative access to a Cloud Service, including associated infrastructure, networks, systems, applications, databases and file systems.|
|Access restriction testing frequency||At least once a year|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users contact the support team to get audit information|
|How long user audit data is stored for||Between 1 month and 6 months|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||Between 1 month and 6 months|
|How long system logs are stored for||Between 1 month and 6 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||No|
|Security governance approach||Responsiv Unity will be deployed on the Buyers cloud platform and the security of the service once deployed is therefore under the management of the Buyer.|
|Information security policies and processes||Responsiv as an organisation, is working towards accreditation under the Cyber Essentials framework. This will not affect the security of the service once deployed by the Buyer|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||Responsiv Unity will be deployed on the Buyers cloud platform and the configuration and management of the service once deployed is therefore under the management of the Buyer.|
|Vulnerability management type||Undisclosed|
|Vulnerability management approach||
Responsiv Unity will be installed behind the Buyer's firewall therefore responsibility for penetration testing and vulnerability assessments will rest with the Buyer.
The core parts of the product are based on IBM enterprise grade software.
The highest risks will be generated in how the Buyer develops integrations and business processes and their accessibility outside their firewalls. Responsiv can provide additional consultancy and advice (at extra cost) to review the Buyers implementation of security of integrations and processes
|Protective monitoring type||Undisclosed|
|Protective monitoring approach||
Responsiv Unity will be installed behind the Buyer's firewall therefore responsibility for protective monitoring will rest with the Buyer. The core parts of the product are based on IBM enterprise grade software that facilitates logging of most aspects of the platform. The Buyer will therefore have a comprehensive set of tooling with which to integrate their protective monitoring of the Responsiv Unity platform with their existing infrastructure.
Responsiv can provide additional consultancy and advice (at extra cost) to review the Buyers implementation of protective monitoring.
|Incident management type||Undisclosed|
|Incident management approach||
Incident management for Responsiv Unity is through integration with Responsiv Assist. The platform is capable of automatically raising incident tickets on the Responsiv Assist Portal.
Responsiv Assist is available Monday to Friday during normal business hours and is supported by an ITIL platform. If a Buyer requires extended hours of support this is available at extra cost through the Responsiv Assist service on G-Cloud
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£2200 per unit per month|
|Discount for educational organisations||No|
|Free trial available||No|