Cloud Consultancy and Migration Services
With UKFast's Cloud Migration & Consultancy Service our experienced and certified cloud experts provide detailed advice and guidance to ensure the most efficient and effective cloud solution for your business - whether transitioning existing infrastructure to the cloud, or within existing cloud solutions.
Features
- Experienced, certified SC cleared engineers and architects
- Years of design experience
- Dedicated personnel allocated to your project
- UK owned and operated business
- Consultancy process compliant with ITIL best practice
- Bespoke training available at your premises or UKFast's training centre
Benefits
- Tailored, bespoke cloud solution migration plan
- Each plan bespokely designed to your specific business needs
- Scalable to suit budget and needs
- Rapid deployment plans available
- Customisable milestones
- Mutually agreed deliverables
Pricing
£450 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@ukfast.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 12
Service ID
1 0 5 0 3 2 5 1 9 8 8 1 8 2 6
Contact
ANS GROUP LIMITED
Gary Greenall
Telephone: 0800 923 0601
Email: gcloud@ukfast.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- The full planning service is detailed in the service definition. This covers Discovery and Assessment, Team construction, Architectural Design, Acceptance Testing planning, Gap Analysis, and Milestone planning. Please refer to service definition for full details of each phase
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- UKFast's eCloud and related services
Training
- Training service provided
- Yes
- How the training service works
-
Alongside our cloud consultancy services, we can provide training for your employees either designed bespoke for your solution, or based on our range of market-leading technology partnerships with the likes of Microsoft, VMware, Red Hat and more. Training can be run at your premises, or at UKFast's head office in Manchester. Our purpose-built in-house training facility is available for our customers to access world-class training programmes, and has achieved a number of recognised
accreditations including:
• Linux Professional Institute (LPI) Approved Training Provider
• CompTIA Authorised Academy
• Person VUE Authorised training and exam centre
• Red Hat Academy for training and exams (one of only three Red Hat Academies in the UK) - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The full setup and migration service is detailed in the service definition. This phase will differ depending on whether the project is a new build, or a migration from existing infrastructure either in-house or with another service provider. Please refer to service definition for full details of each phase.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- UKFast's eCloud and related services
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- The full QA and testing service is detailed in the service definition. It is vital that QA and testing is considered at each phase of the project, right from the initial planning phase. Please refer to service definition for details of our approach.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
- Tigerscheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- See other UKFast service definitions for details
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Calls are responded to within 3 rings. Service Ticket response time is dependent on the criticality: 1. Critical - Immediate Response 2. High - Response within 10 minutes 3. Medium - Response within 1 hour 4. Low - Response within 4 hours 5. Very Low - Response within 24 hours. The standard SLA response times are applicable from 09:00 to 17:00 Monday to Friday (excluding UK Bank Holidays). 365/24/7 Support is also available as a service at an additional cost.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- All UKFast customers have access to ticket and telephone-based support, unless they choose to take an unmanaged service. Customers have access to a named Account Manager who takes overall responsibility for the customer's commercial, technical and support relationship with UKFast. Customers are assigned a support "pod" based on the type of solution they have with UKFast. This ensures customers will always be supported by the same core team of support engineers who are technical experts in their particular solution. Enterprise and public sector customers also have access to a named Service Manager in addition to their Account Manager.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £450 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@ukfast.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.