FOI for Councils
FOI for Councils is a user-needs focused solution to streamlining authorities’ FOI workflows, and reducing request volumes. We can work with you to develop an end-to-end case management approach using open source software developed for and within government.
- A simple interface for customers, reducing customer support time
- Options for case management integration including end-to-end service
- Suggestion system redirects citizens to existing material before requesting
- Redirects citizens to existing material before making a request
- Requests get sent straight through to your case management system
- Built to meet the GDS Standard, including WCAG AA accessibility