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5 results found

Workpro Case Management Cloud Support Services

Computer Application Services Limited

Workpro Cloud Support services are available to support Workpro Cloud Software deployments purchased under G Cloud 10 Lot 2. Services include configuration changes or additions, integration and migration services, report writing services, training and ongoing support. These services are applicable to all Workpro case management versions (Complaints, Casework, HR, FOI).

Workpro Complaints Management System

Computer Application Services Limited

Workpro complaint management software enables efficient complaints, customer feedback and enquiries handling in one integrated system. FOI and Data Protection case types are included and other case types can be added. Clear process steps, templates and targets ensure compliant, consistent case handling. Reporting and performance monitoring improves control and analysis.

Workpro Case Management System

Computer Application Services Limited

Workpro case management software efficiently manages complex casework (e.g. issues, incidents, investigations, complaints, enquiries, requests) in one comprehensive system. Multiple case types can be added. Clear process guidance, templates and targets ensure quality and consistency in case handling. Robust management information improves control and resource utilisation.

Workpro HR Employee Relations Case Management System

Computer Application Services Limited

Workpro HR case management system tracks and processes all Employee Relations casework. 24 ER case types (e.g. Disciplinary, Grievance, Health and Safety, Absence Management, Performance) included. Clear process steps, templates and targets ensure compliant, consistent case handling. Reporting and performance monitoring improves control and analysis. Integrates with other HR systems.

Workpro FOI DP Requests Case Management System

Computer Application Services Limited

Workpro Freedom of Information (FOI) and Data Protection (DP) case management software supports efficient request handling (SAR, EIR etc.). GDPR compliance features. Workflow with built-in targets guide staff through correct procedure, with templates, reminders and alerts for convenience and consistency. Reporting and performance monitoring improves analysis and control.