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15 results found

15 results found containing scroll in Cloud support in the category Quality assurance and performance testing

  • Content migration


    We have extensive experience of managing high volumes of content through migration processes with various levels of editorial intervention. Scroll redesigned content for the flagship GOV.UK launch, merging dozens of websites into a single architecture, redrafting content to fit user needs and the new site design.

  • Stakeholder management and communications support


    Scroll helps digital teams develop successful communications about their work and what it means for stakeholders across their organisation. These include promoting agile methods and communicating about the aims or progress of a digital transformation project in order to ensure comprehension and buy-in from stakeholders at all levels.

  • Content maintenance and management


    Scroll has a strong public-sector digital content track record, including high-volume, high-profile government websites. We ensure there's a clear vision for content maintenance and governance and provide the correct tools. These include training, manuals, business processes, agile content methodologies and style protocols. Our large team ensures flexibility of resources.

  • Social media: strategy and maintenance


    We work strategically to make constructive use of social media for interaction and feedback in digital projects. We set out with a clear focus of understanding customer needs and constraints (eg resources and reputational risk), determine the options available and then hand over or implement the preferred approach.

  • Training


    We provide content training and mentoring. This includes bespoke and public courses in content design, data and user needs, effective governance, content strategy and agile content development. Scroll's presence at content conferences exposes us to the latest developments in content, which we share in training and meetups.

  • Web editing and copywriting


    Scroll's editors, writers and content designers are tested, trained and experienced. Their skills range from copywriting, editing and proofreading to formatting and metadata. They are adept at implementing house style and tone, with expertise in policy rewriting. They have mastered a wide range of CMSs and learn new ones quickly.

  • Content design


    Content design is Scroll’s specialism. With over 16 years’ experience in government, we’ve worked with GDS from the start. We design clear, actionable and accessible content that meets user needs, validating against analytics and user research. Projects include digital services, intranets and transformation projects of any size and complexity.

  • User research, UX design and evaluation


    Our user researchers and UX designers are experienced at working on government service design and digital transformation projects. We design and run user research and usability testing, recruiting the users and designing tests, writing the scripts, selecting the criteria and reporting all findings in visually clear presentations.

  • Content strategy


    Scroll’s content strategists work in agile multidisciplinary teams to develop content governance, taxonomies and workflows. We can design, implement and evaluate content strategy across projects to ensure content meets user needs and policy/strategic objectives. With our many years of experience, we can innovate and make bold recommendations.

  • Content audit and planning


    Scroll has created content audits and plans for a number of government departments. We've worked on high-profile transformation and migration programmes, including GOV.UK. We can handle large volumes of content and work with stakeholders at all levels. We can provide content practitioners to manage or work in multidisciplinary teams.

  • Accessibility audit and content


    Our content specialists are experts in user-centred design - with accessibility being a core part of that skillset. Tougher regulations for public sector websites came into place in September 2018. We fix inaccessible PDFs, and our audits can help you plan to meet - and exceed - the new requirements.

  • Digital campaigns


    We have worked on digital campaigns and projects for marketing and communications teams in government departments, charities and other public-sector bodies. We research, plan and develop content strategies and messaging that meet business objectives and user needs. We have also worked on campaign sites on the GOV.UK platform.

  • Technical writing


    Our technical authors have an understanding of both technology and content, which enables them to produce clear, accessible technical writing. We can work on specialist documentation for developer teams or draft user guidance and instructions. We help ensure that digital services are consistent and easy to use.

  • Conversion Rate Optimisation (CRO)

    Mediaworks (UK) Ltd

    Conversion rate optimisation (CRO) aims to improve and fine-tune the user experience of your website, in order to better support your business’ goals and turn more ‘visitors’ into ‘customers’.

  • InfoTap® Cloud Support

    Software for Data Analysis Limited (SDA)

    InfoTap® is our Cloud Support service, designed for all cloud-based operations, including our SCROLL® Survey Software managed service. Whatever your data sources, we'll extract, transform and load your information in the most appropriate format for consistent querying and reproducible research, dashboard outputs, and reporting and presentation.